What is it?

The StorageMart Stored Goods Protection Plan is a way to cover your belongings against loss when you store with us. For $9.00 a month in additional rent we will provide you with certain coverage for certain losses.

This is like a warranty, assuring you that we will make every effort to create an excellent experience for you when you store with us.

Your StorageMart lease requires that you provide coverage against loss for your belongings. This is one of the best ways to satisfy that lease requirement.

StorageMart will then pay up to $2,500.00 in repair or replacement costs if we fail in a duty owed to you and your covered belongings are damaged or destroyed from a covered situation.

Not every loss is covered. Some exclusions apply. Some Conditions apply. Not offered In Texas or Canada.

If you do not provide loss coverage, you are in violation of the terms of your lease and you will recover nothing if you experience a loss.

If you already have a homeowner insurance policy, it may not cover storage outside the home, or it may have high deductibles. The StorageMart Protection Plan has no deductible.

If you need higher coverage, sign up for the $9.00 a month. $2,500 loss limit StorageMart Protection Plan and then go to www.insureyourstuff.com and purchase additional coverage. Texas customers can purchase all their coverage directly from this site.

What is covered? Fire and forced entry theft is covered up to $2,500.00. Limited instances of water damage, like roof leaks and overhead water pipe leaks are covered up to $1,250.00.

What is not covered? See the sample of the protection plan addendum below. Not every loss is covered. Not every item you might store is covered.

Some losses that are not covered include but are not limited to:

• Dry rot, mildew and mold
• Rodent damage
• Domestic theft (a family member removes items without consent)
• Water damage from floods, rising water, storm surge

Some items that the plan will not cover include but are not limited to:

• cash and cash equivalents
• jewelry and precious gems
• artwork

Why is the StorageMart Protection Plan a big deal? We are putting our money where our mouth is. We say we have great places to store. Now we back that up with a Protection Plan that will pay you for covered losses if we don't live up to what we say.

How do you file a claim? If you think you have experienced loss or damage, see the local store manger immediately. Do not remove any items from your unit. The store manager will give you a claim form to fill out. He or she will take pictures and fill out his or her own claim report paperwork. If forced entry theft is involved, we will need a police report. The reports will then be forwarded up the ladder to the home office for approval.

StorageMart Stored Goods Replacement Plan

This is the FINE PRINT based on the actual Protection Plan Lease Addendum that you would sign when renting a self storage unit from us. This example is for informational purposes only and is not the actual addendum you will sign.

In the Lease, the Owner agrees to provide you with a basic level of service. Among other things, the Owner's liability is expressly limited for loss of or damage to your stored property, and you bear certain risks of such loss or damage and must insure your property. If you participate in this StorageMart Stored Goods Replacement Plan (this "Plan"), the Owner will agree to waive this liability limitation and to be responsible for your property, all upon the terms and conditions set forth below.

1. Owner's Waiver of Liability Limitation and Responsibility for Your Property: Notwithstanding anything to the contrary contained in the Lease or applicable law that limits, releases, or exculpates any duty of care or other liability that the Owner would otherwise have relating to the loss of or damage to your stored property, including in paragraphs 6 and 13, in consideration of payment of additional monthly rent (as described below), the Owner waives these limitations, releases, and exculpations and agrees to pay for property loss or damage to your stored property as provided herein, and, if you do not procure the insurance required by paragraph 6, the Owner will not use this as a defense against paying for such losses and damages for which it is otherwise obligated as provided herein, in all cases subject to the terms and conditions hereof. The Owner shall only be responsible for losses or damage that occur as a result of the Owner's negligence or as a result of acts or omissions for which the Owner is liable under the law, including but not limited to vicarious liability, intentional tort, strict liability, and breach of common law or statutory duty. The Owner's liability will arise only if Owner is negligent or breaches some other duty to you and there is a loss of or damage to your stored property. Examples of when the Owner would be liable include, but are not limited to:

• IF the facility isn't repaired due to the Owner's negligence or other breach of duty to you, AND you suffer a loss due to water damage, including mechanical water damage,
• IF a fire occurs due to the Owner's negligence or other breach of duty to you, AND you suffer a loss due to fire or smoke damage,
• IF you are a victim of forcible entry due to the Owner's negligence or other breach of duty to you, AND you suffer a loss due to theft or vandalism damage

In all cases subject to the following terms and conditions, including the Plan Limit.

The monthly rate for participation in this Plan currently in effect is $9.00. The monthly rate may be updated by the Owner from time to time upon no less than thirty (30) days' written notice to you.

2. Plan Limit: The most the Owner will pay for covered mechanical water damage to your stored property under this Plan is $1,250.00, and the most the Owner will pay for any other covered loss of or damage to your stored property under this Plan is $2,500.00. These limits are the most the Owner shall pay regardless of the circumstances. However, if less than the above limits, the Owner will only pay the actual amount you pay to repair damaged item(s) or to replace lost or damaged items with property of similar quality.

3. Types of Property that the Owner Will Not Pay to Repair or Replace: The Owner will not pay for any loss of or damage to property that is in the open and not stored in a locked, fully-enclosed storage space; money, traveler's checks, money orders, stamps, accounts, deeds, bills, or securities; jewelry, furs, watches, antiques, works of art, precious or semi-precious stones and precious metals including silver; animals, contraband; or any property you are not permitted to store under the terms of the Lease.

4. Causes of Loss that the Owner Will Not Pay to Repair or Replace: The Owner will not pay for any loss of or damage to property caused by flood, surface water, underground water, or water that backs up through or overflows from a sewer, drain or sump; moths, insects, rodents or vermin; mold, mildew, or wet or dry rot; war or military action; earthquake or volcanic eruption; or wind in Florida and Louisiana; or nuclear reaction, radiation or radioactive, biological or chemical contamination; or arising out of the removal, sale, disposal, or destruction of your property; in each case regardless of the Owner's fault. The Owner also will not pay for any loss or damage resulting from unknown or mysterious causes.

5. Termination of Participation: You may cancel your participation in this Plan upon ten (10) days' written notice to the Owner, and the Owner may cancel your participation in this Plan for any reason upon thirty (30) days' written notice to you. However, if your full rent or other charges due and owing are not received within five (5) days of the due date, your participation in this Plan shall terminate automatically, and the Owner shall not be liable for loss of or damage to your stored property from any cause whatsoever. At the Owner's sole discretion, your participation in this Plan may be reinstated upon payment of all rent and other charges.

6. The Lease: All terms and conditions of the Lease not specifically modified by this Plan will remain in full force and effect and binding on both the Owner and you.

NOTICE: This Plan is not an insurance policy, and the Owner is not an insurance company. The obligations described in this addendum shall be performed solely by the Owner.

Filing a claim:
Items must not be removed from a unit in a potential loss situation until a claim has been filed. Vacating a unit before filing a claim for a reported loss may result in a denial. Customer loss reports with cost estimate for repair or replacement must be received within 60 days of the reported loss.

Procedure:

1. If you think you have suffered a loss, report it immediately to the site manager.
2. Do not move any items out of the unit.
3. Show the unit to the site manager, take pictures, and inventory any loss items as soon as possible.
4. Fill out the customer loss report, sign it and give it to the site manager.
5. Turn in the cost estimates for repair or replacement within 30 days.
6. A customer must be in good standing and paid up to date to receive a payment check on a protection plan claim.