PhoneSmart Writes Milestone Reservation

Columbia, Missouri, February 19, 2014 –  PhoneSmart, an off-site sales and reservation center answering self storage rental inquiries for more than 100 client companies and more than 800 individual properties in the United States, Canada and Mexico, announced today it wrote reservation number 1,234,567.  The numerically noteworthy reservation was written at 11:09 a.m. (Central) by PhoneSmart sales representative Nathan Slater for the Stanhope, New Jersey Metro Storage location.

The company wrote its first lead reservation in December 2000, when the staff was comprised of just two employees.  They now employ a staff of more than 100 sales and support staff and have become one of the leading providers for self-storage call center services.  The call center wrote its one millionth storage reservation in October 2012.  PhoneSmart was named the recipient of the first-ever Inside Self Storage Award for Best Call Center in 2011.

PhoneSmart was founded in the fall of 2000 to serve its parent company, StorageMart and to offer off-site sales support to other companies in the self storage and property management industries.  It has since become an experienced sales support and training company, bringing improved results to its hundreds of client companies.  PhoneSmart is constantly seeking ways to improve customer contact as well as sales and service results.  Consequently, their clients benefit from being represented and trained by top-notch sales people.

To learn more about PhoneSmart and their services, visit


Heather Gerling Heather Gerling (107 Posts)

Digital Marketing Assistant at StorageMart, holds a Bachelor's Degree in Business Administration from Lincoln University. Strongly believes you should never leave home without a book, and admits to having a coffee addiction.

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