Storage unit renter
Clean but staff not on same page.
"I talked with the manager of the Storage Mart in my town about s deal they were offering (one month free). The way he explained it, multiple times, was that all I had to do was pay for a month in a certain way and I would get one month free. So he helped me set up the cheapest option for what I needed. He quoted me $62 over the phone and swore that was all I would have to pay. I got to the facility to sign for the storage unit and not only did they charge me an extra $20, but they had no idea about the deal the manager had promised me and tried charging me for multiple months. The facility was as expected, but I wish the staff were all aware of what the manager had said to me over the phone."
Storage Mart Epitomizes Reliability and Safety
"Since we stored my mothers valuables at Storage Mart climate controlled storage, we now feel comfortable that they are finally safe and secure and the people who work there are extremely kind and cooperative."
Impressed-Would use again
"Easy to access, would use again. Friendly manager."
We had a great experience with StorageMart.
I would recommend them to anyone.
Great options and availability, excellent security, and helpful customer service.
Pricier than some other options in town, but worth the peace of mind with the excellent condition of facilities and reassuring security. I would recommend as a great option for safely storing your belongings.
I was thrilled to pull up to a secured, locked gate after a long day of packing to find a clean, odorless, storage shed. I felt safe to be there by myself with multiple locking systems in place. The room was climate controlled & the price was very reasonable with the first month free. There was absolutely no trash or vermon to be found. Everyone I worked with was delightful & very helpful. They even helped me get locks for my storage shed. I will use them again & refer Storage Mart to others. Thank you for being there during a hard transition in life. Love the cleanliness!
Easy rental process; great customer service
The process to secure a storage unit was simple, quick and hassle-free. We received excellent customer service and feel secure in our belongings being stored at the facility.
Great service, and this will be mentioned in my travel blog
Very nice and good to see all the security features. The personalized entry code is great, so that you guys know exactly who has been in the facility, if anything ever happens. Also, I am lucky that your facility is near my hotel. As a travel writer, this was paramount in my selecting your facility. Keep up the good work!
Great experience thus far
We rented a climate controlled unit this weekend and moved things in. So far so good. The facilities were very clean, and the stuff very knowledgeable and helpful.
With superior management, secure facilities, and the awesome specials, what other facilities can compete?
StorageMart prides itself on have very high expectations of it's managers. They are trained constantly with cutting edge material developed by their internal training coordinators. Aside from StorageMart's skills with management, they care about their customers. Many of the locations have on-site managers, all of whom provide emergency contact numbers to call in case something does happen. All of this considered, once you have decided to choose StorageMart you will be getting a great deal on your unit. They are competitive with the area and most will have a move-in special to help ease the payment for that first month. I rate StorageMart a 5-star facility.