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If you’ll need a unit, rent it online to lock-in your discount and guarantee we have a space for you.
Hold a unit and we’ll follow up by the end of the next business day to make sure you’ll have the space you need.
You’re almost finished renting your unit, just a few more boxes to fill out. We’ve placed the unit on hold while you finish up.
It’s easy to change your check-in date later. Go ahead and make your best guess.
Administration Fee is a one time fee to set up your account
Please come in to the office within hours to make your payment and finalize your rental. We’ll call you before your check-in date to make sure everything is ready.
We accept cash, credit card, debit, or cheque.
This is an important document and you should read it carefully.
This document applies if all of the following are true:
You are contracting for a Space, being either a Storage Unit, Office Unit or Parking Space, at one of our Premises. Details of the Space that you are contracting with are set out in your licence agreement, and you should check carefully that they match your expectations and requirements.
The licence agreement is an on-going agreement, and continues until terminated by either you or us. You can terminate the agreement at any time on not less than 15 days' written notice (but you may also cancel in accordance with your cancellation rights – please see below).
You will have to pay the licence fee on a monthly basis, no later than the first day of the relevant calendar month. If you choose to take insurance through us, you will also have to pay the insurance charge on the same date. The licence fee and insurance charge are set out in the licence agreement.
You may from time to time have to pay other charges. Charges may be incurred for example if you fail to make payment when it is due, or if you fail to empty the Space before the agreement comes to an end. See our terms and conditions for more details.
We are [Big Box Storage Centres Ltd] (trading as [StorageMart]), a company registered in England and Wales with company number  and VAT number . Our registered office is at [Big Box Storage Centres Ltd, Chapel Road, Portslade, Brighton, BN41 1PF].
Our email address is firstname.lastname@example.org
Your right to cancel
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (eg a letter sent by post, fax or e-mail). See our contact details above. You may use the attached model cancellation form set out below, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Moving in to the Space during the cancellation period
If you choose a move in date before the end of the cancellation period, you are expressly requesting us to commence providing services before the expiry of the cancellation period.
Making this decision does not mean that you lose your right to cancel. However, if you do choose to cancel after the service has commenced (after you move in), you must pay us an amount which is in proportion to the number of days that you have occupied the Space for (so the weekly rent divide seven multiplied by the number of days), plus any other costs that you have incurred during the period that you were occupying the Space.
What happens if you cancel
If you cancel this contract, we will reimburse to you all payments received from you (minus any payment that we are entitled to deduct in respect of your usage of the Space, as explained above).
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
Upon cancellation, you must remove any Goods from the Space within 24 hours. If you do not, the provisions set out in our terms and conditions regarding the handling of Goods left in the Space will apply.
Complete your rental and we’ll assign your unit number, clean it thoroughly, and have everything ready at your check-in.