Absolutely phenomenal staff and service.
High level of professionalism and service rendered with superb aplomb. Recommend them for all your storage needs.
Great storage facility!
I'm so happy with Storage Mart. The facility is clean, safe and secure. I have received great customer service from the employees each and every time I interact with them. I would recommend this location to anyone needing rental space.
Great people awesome building !
After an awful time with another storage company this is awesome.
Lisa at the Grand Blvd, KCMO location was fantastic
I called Lisa a week before meeting her to rent storage space. She was very helpful and explained everything on the phone. I showed up to rent the space at an agreed upon time, I met Lisa, she showed me two spaces to help me decide on the space I needed, no pressure, she walked me thru the paperwork and just really impressed me. I would recommend the StorageMart on Grand Blvd and Lisa to anyone needing short term or long term storage.
The units are nice however, I do not feel safe in there! Are there even cameras in there? I feel like I have to rush to get my stuff in and out. Plus the whole taking the elevator thing is extremely annoying.
Very good personnel, but hours don't work
Everyone I've encountered at this Storage Mart seems to love what they do and show it by being incredibly helpful. But, closing early on Saturday and having the office closed on Sunday's makes absolutely no sense. I don't move stuff between the hours of 9-5... I'm at work. If I'm moving stuff in to storage, its the weekend or evening. I understand that I have access to my storage unit until 9 each night, but they lock up their carts at 5 even on Saturdays. So if you're moving stuff in, make sure to take the day off work to do it if you are going to use Storage Mart
These guys are very helpful and the place is clean and efficient.
Awesome service, great prices, super clean facility
I would highly recommend StorageMart Grand Blvd!
I only needed this space for about a month, but based on my experience I would recommend it very highly. The staff was always professional and helpful!
I have never had someone go out of their way to help at a storage facility as much as StorageMart has.
Our only reservations about the properties were concerns about the units all having open tops. That being the case we have not had any issues with our unit. We originally bought a smaller unit and quickly realized we needed a larger one. The manager and asst mgr both quickly found the cheapest way to utilize online deals and get us two units simultaneously, only costing the admin costs until we could move everything over to the bigger unit and back out of the smaller one. (we had 4 days to move out of our home after selling it). The staff at StorageMart was amazing and always very helpful every time we came in to drop items off or try to figure out what we needed to take to the new home. Highly recommend this facility/business.
FRIENDLY HELPFUL STAFF CONVENIENT LOCATION
MEETS MY STORAGE NEEDS AND THE STAFF IS VERY HELPFUL.
Great Storage unit!
I've had several outside storage units over the years. This is my first inside. I will never be outside again! The staff is SOOO helpful! The place is SOOO clean! It's easy to get in and out. I have been amazed and totally satisfied!
Love this place!
My experience working with Storage Mart had only been excellent. The manager is kind, helpful and hard working. She looks after the property/ the storage units as if they were her own. Thank you for taking care of me too!
Friendly, accommodating and easy-access.
The staff was very friendly and helpful, even upgrading my unit for no additional charge to get me a unit on the floor instead of above my head. The building is very easy to find and it is simple and a straightforward manner in order to get into my unit.
Best customer service ever!
3rd time storage renters & by far this location has been our best experience. Customer service (Lisa) was/is great! Climate control is a big + for us. Super clean and well maintained. Everything met our needs and expectations. Glad we chose this location!
Helpful employee Lisa and clean and bright.
From reserving online to move in day the process could not have been and easier. The folks at this location have been fantastic.
Great Location & Helpful Staff
The location of this StorageMart is perfect for the Downtown / Midtown area. The staff is always helpful in finding just the right size unit at the best rate available.
Awesome to work with
We worked with Lisa in the KC location she is very helpful.
Job Well Done
Excellent job, happy with my experience??
I Was pleasantly surprised to find someone on the grounds. Also for some reason my truck did not have a lift. The storage location had carts I could borrow which saved me trips back and forth. They also had packing supplies which helped because some of my boxes came undone and I had forgot my tape. Would use this company again