Great Customer Service
I found the staff to be very friendly, efficient, and supportive. The whole process was as painless as it could be considering we had to store all of our household for a month. I hope I don't need to but I would definitely use them again.
New to storage Mart
The staff were very friendly and professional. The building was very clean and the access to it was very secure. All round in my opinion an excellent place to store your personnel stuff or stuff for work.
Very pleasing and comforting in my time of need
It was a emotional time for me having to put all my belongings in to storage. However I can honestly say that the staff and order of everything put my mind at ease. I have told a few friends about my great experience and would highly recommend your storage busines. Regards Helen Ellis
great place to store my stuff
"Was a clean and well lighted facility. Easy access using the keypad for entry. The lady we dealt with when we arrived was very nice and customer service oriented. She explained the elevator to us and why it had to stay on "" Service "" mode rather then just saying leave it there. This made us more informed rather then in the dark. The one thing I found was an inconvience was they only had a total of 4 carts for loading your stuff and traveling to your locker. Could be an issue if alot of people there or as in our case when we got there only 2 where at loading dock and someone had left the other 2 carts some where in the facility. But all in all good place would use over and over again. Over all I would rate 9 out of 10 as there is always room for improvement. Great job Storage Mart Team"
Very clean and accessable very friendly
the rates are reasonable and having a secure location with 24 hour access makes it aperfect, haven't had any problems and can't imagine one
Great facilities, excellent customer service.
Very friendly on site Staff. Heavy duty carts available at the storage site. Lockers have served me very well so far and they have remained clean and dry. Huge fan of the 24 hour access.
Stress free sign-up process, clean facility and friendly staff!
We were in a rush to get our parents moved from their home to a retirement residence for a trial period. We used Storage Mart to store their belongings in order to give us time to properly go through them and get them what they needed. We signed up and had a unit within minutes. The staff was very friendly and it was a stress free experience. We were very grateful to them for being so prompt and attentive when we had other things on our minds at the time.
GReat facility! Great Staff!
Excellent experience both with the facility and the staff. Love the 24/7 access.
The girls that I dealt with were forthcoming very articulated in the knowledge of the units and the prices and made me feel comfortable to rent a unit with your company
I would say without a shadow of a doubt that I would tell all my friends when they need to rent from storage Mart the people are courteous fast kind very well knowledged in their products
Canadian Red Cross
Great Customer Service
We have been dealing with Storage Mart for quite some time and the staff (particularly Tami) has always been incredibly Helpful. I would recommend Storage Mart!
Great location & service!
Very helpful and friendly staff in the front office and the units are very clean & well lit. No need to go anywhere else.
Jean Marchiori/Janice Russell (daughter)
Great indoor storage facility with friendly, helpful staff.
Easy & convenient.
Clean, friendly, good to deal with
I need a quick cheap storage location close to home. When I found you's the price was competitive and storage was good. I may stay a few months now. I just wish it was a drive up unit, but the elevator and use of carts did help.
Immaculately clean. Easy easy to use facility. Safe and efficient to use this facility
Great facility and amazing staff
The staff are very friendly and accommodating and were able to help out with any questions I had. Always smiling which add to the experience. The facilities are in great shape and very clean
The facility is always clean, easy to access and the staff are very helpful. Thank you
From the time I called to inquire about a space to visiting for the first time and being shown around (with every question I had was answered) to the person who let me into my space on move-in day...everyone was exceptionally friendly and knowledgeable. Awesome customer service!
Tammy, the manager at the Barrie Morrow Rd facility, is amazing! So helpful and friendly. The facility is well maintained, in a great location and reasonably priced. I would recommend this place to all of my friends!
Would suggest to friends
Easy entry, clean, and dry. No issues.
Custome Georgie Pilkington
Good place to be...
Storage Mart is a well maintained place to leave all your extra that you have no place for. Tammy has stepped up to the plate after Jacques retired and she's doing a great job! I wouldn't hesitate to recommend this place to any of my friends or even just people I meet here & there (I already have) Have a great day and Tammy you're doing a good job!
No problems with the service all went well.
Meeting all my storage needs at a reasonable rate!
My life transitioned to a place where I needed storage and fast, without having to worry about my items becoming too hot or cold and not knowing his long I would need to store it. Storagemart took my reservation over the phone and had all my paperwork ready when I came in to sign, I had less to stress about and storage to meet my needs. Thank you!
love my storage mart!
I went in to learn more & Jacques was lovely! He patiently and clearly explained all of my options, took me to see the different size units and asked me great questions to help me clarify what I needed. When I went back to rent the unit, the ladies in the office were helpful and efficient! I have been really impressed!
Laurence Savage/Suzanne Tighe
Ms. T. Chamberlan (the manager?) was AWESOME!
We've never had to rent a storage unit before and wasn't sure how to go about it or what we'd need (space-wise). Ms. Chamberlan was amazing - she helped us thru the process, managed to get us a bigger unit then we had reserved, even stayed late to help us out. Oh, and knowing Suzanne is disabled, she got us a unit beside the elevator.! Ms. Chamberlan was so helpful and accommodating and all while being so very kind and pleasant! As for Storage Mart itself, the units were clean, SM is easy to find (even to new-comers like us) and I'd recommend it to anyone in need of storage.
Superb Customer Service
I have used this facility in the past and was pleased somewhat. Now with all the new rules, it is much easier and more user friendly. The fact that I didn't need a major credit card was above all the best idea. Not everyone likes credit cards. Also the 24 hour service is another added bonus. The staff was very helpful and friendly.
Super easy to reserve and store + great prices
I was given a complete price when I called in with several options included. I had a unit reserved immediately and received a confirmation email within minutes. When I arrived the next week everything was ready. I had my storage unit within minutes, the service was great. Thanks
Always great service. Friendly Staff and will recommend this company.
Jacques at Morrow Rd was very friendly.
Way to many emails from company. Need more staff in peak times...one to do paperwork and one to escort to unit viewings.
They are Friendly, helpful
My experience with Storage Mart is very good I would recommend them for your storage needs
a great place to store your needs
This was great , no issues and I would recommend it to anyone