Toronto ON Self Storage Facilities

Leonel Frydman

The best on customer service, clean,and perfect storech to be use. I’m very happy been there for many years more,I recomended ????????????

The attention and guidance provided to …

The attention and guidance provided to fit our actual needs was exceptional. Various options were offered. Professional service was provided by the staff as well as follow up care.

My experience with StorageMart

The greatest people I ever see!. All the units are Clean, Secure and the perfect place to use for business and for personal use. Thank you to all of you ! Have a good business StorageMart ! Sincerely, Jon

Lots of space, great location, secure facility, recommended.

I like that location

Look no further. You cannot get any better than StorageMart

Very courteous and friendly. The Building and premises are clean, well maintained and well lit. Prices are very competitive. Look no further.

Delighted with the facility and the…

Delighted with the facility and the staff are friendly and helpful.

Jazmine & Shanique

Clean, reliable, safe place to keep my most prized possessions pending relocation. The staff (Jazmine and Shanique) were first rate and went above and beyond in every respect. When I needed an additional locker for just over a week to receive additional goods ordered online, they were able accommodate me by suggesting a two week rental. In truth, it is because of Jazmine and Shanique that I have rated the services so highly.

Boat storage

Shenique and her colliges are very curtious, polite and accomodating.

They were very helpful as I was moving …

They were very helpful as I was moving in on a Sunday (while they were closed) and had a slightly bigger unit available if I needed extra space. I ended up taking the bigger unit, and was happy with the accessibility.

wonderful

clean , easy to go in and very spacious.

Great experience!

It was my first time renting a storage locker and Storage Mart made the experience great. The facility was clean and well lit and they had carts to help you move large items. The staff was also very helpful and pleasant. I would definitely use them again!

A real blessing to us in the Ministry to have this service with great people.

This is my first time using this kind of service and it has been a tremendous help to us here at THE CHAPLAINS OFFICE. Surprise, i was given one month free which i did not expect. Also the insurance i accepted through the company as mine is much more due to the fact i mixed my personal items with items that belong to the church-ministry,At my age most of the Chaplains did all the moving and the location had carts to help bring them to the locker , i had fun just pushing the buttons and riding up and down on the elevator with the items.You need to be careful of the staff that helped us, she was great, organized and caring. One of our Chaplains told me we should hire her. (i promise i will not take her away from you) smile.The place is very clean and comfortable with the climate control system. Once again it is a blessing to have this help as we urgently need somewhere to store our ministry items so we can sort them all out.In His Service i Bless you,Rev. Patrick White Bishop/Senior Chaplain THE CHAPLAINS OFFICE 416-248-1252

Customer service

Sometimes staff don't know your particulars or can't find it on the computer but they willing help out and quickly right any wrongs.

Very affordable, friendly and easy.

The price was great, and everyone I've dealt with there has been extremely helpful. I'm very happy with the experience so far, all very smooth.

Good Value

Convenient, well priced with friendly staff.

Excellent in all assundary.

Beautiful ideas.

Good service , great facility

Good service , great facility

Excellent customer service!

The employee was very helpful and friendly. The storage is secure and clean.

First time storage use

The girl who served me when I first got the storage at the Todd Baylis is phenomenal! She was knowledgeable, smart, kind and took absolute interest as we did our transaction. There are some storage renters who just take over the whole entrance and use up all the trolleys..at the same time even though they are not using them to move stuff at the time..that sort of makes me sad..but I think about how well I was treated by the office, and all that seems ok.

Very very nice

Very nice customers service will remind anyone

It was good.

I found it a great convenience that I could access the storage unit anytime I wanted.

Nice place

Everyone there is great. Just wish we got better pricing so I can stay longer.

Customer service

Good, friendly and helpful employees, and also a clean and good location.

Great Storage experience

Wonderful service, lovely, clean sparkling units, good price, great hours of operation! Very satisfied customer.

great

Had great experience. The agent on duty made sure I got the best unit for my needs. Would recommend to my friends and colleagues.

very helpful

Nice and clean

The workers is very respectfull, very Professional, helpfull and friendly.

I find I can trust workers. I like the way how they make you feel special.Its like you storing things in your own home. Nothing is hidden you know exactly where you stand.

Outstanding staff!

Staff are very polite, professional and efficient . Premises well maintained.

Not all Storage Marts are the same!

I have been a customer at four different Storage Marts in Toronto. At all but one I have experienced excellent service, professionalism and very clean premises. However at the Todd Bayliss and Black Creek location, things are a little different... Only one cart, yes, ONE CART is there to service all who come to that particular storage facility. So therefore, if you have heavy furniture, you have to wait around for that one cart. This waiting can take the better part of an hour. Secondly, the main entrance to the building where the elevators are, has a slight incline, which means you really have to push hard to get that cart through the doors. Since the doors do not open quickly enough with the automatic sensor while pushing heavy items up that little incline, you then have to wait until the sliding doors open. It is not an easy way to move things in and out. There is often small amounts of trash and leftover items hanging about in the hallways and they are not cleaned up right away. I would not recommend this particular site to anyone but there are many other Storage Mart sites and the other three I have stayed at were just great!!

Friendly and helpful

The person with whom I was dealing was so friendly and helpful. The quality of service was excellent. I would recommend Storage Mart to anyone who needs a place to store their goods.

Excellent staff made a good experienece into a great experience.

I was pleased with the overall environment at your Todd Baylis location, it was very clean and well kept. It was past experiences with using Storage Mart that brought me back there, however, it is this most recent experience that has me recommending your facilities to others. It was the exceptional customer service I received when in the customer care of your associate Jasmin (3013). Jasmin is such a pleasure to deal with, she has a very warm and welcoming attitude, combined with knowledge of products and a well rounded understanding of what makes customers experiences enjoyable. Well done Jasmin!

Fast, professional and no surprises

We needed a large, secure storage locker for our belongings between moves. I found Storage Mart online and with one quick call to the toll free number, had what I wanted reserved. We went to check it out, found it to be just what we wanted. We dealt with Shanique, the store manager who was excellent to deal with. Highly recommend.

Simple, straightforward

Storagemart is great: clear online information and picture. Staff were very helpful with finding the unit, explaining unloading tips, and doing the paperwork. An effortless experience!

Safe storage

The staff is friendly and helpful. I found the access easy to use. My storage area is easy to find with good access.

Quick, Easy and Cheap

I had a very pleasant experience when checking in to my storage space. The woman working was very organized and helpful and accommodated my needs without any hesitation. I would recommend Storage Mart at 221 Todd Baylis Blvd to anyone looking for a safe and cost effective place to store their things.

Amazing staff

I found the staff to be very polite , helpful when it came time to pick a unit . Overall very pleasant experience

The place for all your storage needs

I had a very pleasant experience with storage mart. The day i was to move my things in to my storage unit was the day the power was out in toronto. I was greated at the location by a staff member that informed us of another location i would be able to go to and get a unit to put my itmes in. This location was close by. I was able to get a refund for the original unit as well as a discount. The satff went out of their way to insure i was happy with the unit and the unit suited my needs.

Outstanding customer service and best price in the market !!!!!

I was investigating storage options with 3 providers - by a country mile STORAGE MART outperformed in customer service, pricing and options. The place was clean and secure. The Property Manager was extremely professional, attentive to my questions and very knowledgeable. I will be returning and have no reservations referring others to Storage Mart - specficially the Todd Baylis location. Others make storage complicated, StorageMart simplifies the entire process. Well done!!

READ your insurance coverage

I find the facility very clean, safe and the staff very helpful and kind. My criticism is focussed on the monthly insurance charge. The coverage that we are required to buy appears to apply only if the landlord is negligent or otherwise would be legally liable in any case. If, for example, some unknown person burned the facility down, there would be no cover for you. Nevertheless, we are to be charged $10/month, or $120/year, for a maximum of $2500 coverage. What is interesting is that StorageMart doesn’t give you the option of not paying for this limited coverage (you are essentially paying for their own legal liability insurance) unless you arrange some separate coverage yourself and provide proof. Most people don’t take the trouble to check this out..make sure that you do. Getting 2500.00 of coverage is much cheaper through a rider on your home/apt policy. I did and it was about 35.00 for the year rather than 120.00.

They took great care of me!

Stephanie and Daryl took great care of me. I got the perfect sized locker in a super clean facility, plus she gave me the exact right amount of materials I needed to pack up my one-bedroom condo! Definitely was the right choice for me.

Everything arrived safe and sound

Everything arrived safe and sound. Many thanks, Virginia Mills

Positive first experience

From the superior customer service I received from the moment I walked through the door, to the well maintained storage units, the cleanliness of the entire facility and the security and ease of access to my unit, I am pleased to give StorageMart an excellent review.

Very helpful and competent staff

Very helpful and competent staff. The place is clean and easy to,access. I don't worry about going there by myself (as an older single woman) . Very friendly, even the other customers are pleasant and helpful.

I am completely satisfied with my…

I am completely satisfied with my experience using Storage Mart. The assistance I received was first class and I couldn't be more happy during a very stressful time emptying my home for renovations. Thank you Storage mart

Professional

Friendly, professional, clean & secure facility.

The Manager

The Manager, Stephanie, could not have been more helpful or professional. She was an absolute treat to work with.

Super friendly and easy to deal with.

Super friendly and easy to deal with.

The facility is clean

The facility is clean, safe and easy to access. The staff are friendly and very helpful.

The facility is clean

The facility is clean. The staff is friendly and helpful.

Superb Customer Service

Superb Customer Service Excellent Clean Facility Thank You to All at Wicksteed!

great experience ..

great experience ... second time user!'

Excellent customer service!

Extremely helpful staff and management. Go out of their way to please.

I had a wonderful experience both …

I had a wonderful experience both during the rental process in store as well as a seamless move into my rental unit. I would recommend StorageMart to any of my friends or family!

Clean, easily accessible, safe.

The service and the experience has been great. The unit is a little pricey but that is my only complaint.

The staff could not have been better

The staff could not have been better, Very caring, helpful people. Highly recommend!

Excellant Storage Facility

......a well managed, clean facility with very pleasant, capable staff.

Great spot, awesome employees!

Was a fairly easy place to get within the east end of the city. Excellent sized locker - great value for the money and the welcome when I "checked in" was like I was a long lost family member! Awesome service.

Helpful staff in a clean environment.

A new renter I found all staff to be pleasant and helpful. I rented in another facility once, there is no comparison, this facility is clean and organised.

Almost, but not quite:

I would've given Storage Mart 5 Stars but for what I would describe as an over-emphasis on the legal aspects, or legalities, of leaving contents in storage. I felt it was a trifle excessive. A simpler, less detailed explanation would have been preferred. However, overall Storage Mart is excellent!

Great storage facility

Friendly knowledgeable staff..Facility is always immaculate.

happy camper

Found Darrel very helpful and location to be very neat and clean. I have not used my storage unit as yet but I am sure there will be no problems with staff or location.What i have seen so far i would for sure have no problem telling others about this location. W J Noble

A great place to store

Great service, great facility. No hassle to start.Any question is answered promptly.

Exactly what I need

Clean air-conditioned units, easy access, friendly staff, dolleys available for moving heavy stuff -- what else could I ask for?

So Happy

So happy. I needed storage fast. Daryl was amazing. He sorted it out efficiently in no time. I was able to start filling up the locker an hour later. Saved me. Fantastic. Thank you Daryl

Great Storage Place

I am most pleased with the storage place that I have chosen. It is well run.

excellent service and place

I had a very good experience at storage. I recommend this place. 24 hour accessibility and very clean. free carts on site

Excellent

Fantastic service. Second time using and once agin not disappointed. Highly recommend

Excellent supportive service

The staff at Storage Mart (Wicksteed Ave., Toronto) are excellent! They understand that most people with storage needs are under stress and go the extra mile to be supportive and helpful. They are very knowledgable about their products and services. The facility is immaculate. I definitely recommend them.

Cheerful co-operative help and space when you need it!

We were in a time and space crunch and Storage Mart exceeded our expectations! Pleasant staff and a clean, cool storage space provided a welcome solution to our moving/storage woes.

well run business with great staff.

Felt like a respected customer and thought the facility best suited my needs.

JB review

good job, friendly people and followed up on questions and concerns.

an easy experience

the needs were addressed easily ,efficiently, economically. The staff is knowledgeable, friendly and most helpful. The facility is well laid out. The place clean, neat and tidy. I would readily recommend this storage facility as it was recommended to me.

Good storage

As a first experience with any Storage company, we were please with StorageMart. The staff member who guided us was very knowledgeable ,accommodating and understanding. The building was very clean and secure. Although they offer discounts, they are a little over priced. We also find that having to take an elevator to go to your storage room, wasn't always convenient when you have big and heavy furnitures.

Excellent product, great customer care!

From the friendly, yet professional greeting to the clean, accessible units, my experience with StorageMart is always excellent! As a Professional Organizer, I need to feel confident that my suppliers, exceed my expectations every time. StorageMart is my "go to" facility for all my client's storage needs - short or long term!!

Storage Mart and its staff are amazing, knowledgeable, caring and efficient.

We were very well satisfied with the service we received from Daryl and the staff at Storage Mart in Toronto. They were responsive, generous with their time, and made the rental easy. The facilities are pleasant and any accommodations needed on moving day were met with flexibility and goodwill. Highly recommended!

Friendly, efficient staff and reasonable rates.

Just the right amount of space. Clean space, climate controlled, easy to access.

Excellent staff and facilities

I was looking for storage spaces. I visited one of StorageMart's competitors unannounced and was told they couldn't provide me with a tour; I was told to book an appointment for another day. I then went straight to StorageMart after that encounter. The staff at StorageMart was very welcoming, knowledgeable and friendly. Despite not having an appointment, I was given a tour of the site, lots of information/options, etc. I decided to rent storage space that very day from StorageMart. The sign up was done very efficiently by friendly staff. All in all, a very pleasant experience!

100% experience across the board

Great experience Friendly and helpful staff Clean and well kept facility Peace of mind regarding stored possessions

Efficient and clean

Very satisfied with the facility and service

great experience

Very friendly, helpful staff. I had a great experience and the facilities are very clean. I would definitely recommend this place to others.

competitive pricing and fantastic customer service

I had made a reservation through their online website and received a call shortly after with a confirmation and an offer for a better unit for reasonable rate. The transaction was smooth, concise and professionally handled. On move in day, things did not go according to plan with my mover, and thankfully two customer reps at the office were kind enough to stay a bit past closing in order to make sure I had my unit. Despite me intruding on their schedule, they were kind, patient and made sure that I understood all the details about my unit. I have never received better service with any other storage company. I have been dealing with a popular competitor for the past couple of instances I needed a unit and decided to give StorageMart a shot as it was close by. The facility's security, accessibility, and cleanliness completely blew my previous storage company out of the water. I had such a great experience with StorageMart that I won't think of using another company again!

Outstanding experience in every way!

Courteous, friendly and helpful management and staff. Perfectly clean lockers and general areas. Ease of entry and exit. Totally secure. Competitive prices. Can't ask for anything more.

Fantastic service!

It has been a pleasure dealing with the staff at Storage Mart. They moved me in right away. They knew about all the ins and outs of their service and I was sure I was getting the best price around. I'm glad I decided to store my things with them, I'm not sure I would have gotten as fair a deal anywhere else. Thanks guys!

Highly recommended

Great rates/promotions, clean space, 24/7 accessible. Only minus is lack of roof over unloading/loading area (sucks when it's raining)

local staff superior

I have appreciated my experience with Storage Mart. The building was clean and fresh at all times. The management treatment was excellent and they constantly gave me a good rate because of my retirement situation. I was very happy with Storage Mart. Thank you Daryl, Stephanie and Maris. You are all lovely people.

clean, easy access!

I'm very happy with StorageMart, and the level of service and access to my storage unit. It's extremely well maintained, and there's always a cart available to load new items into my unit.

Excellent Experience

From day one onwards all my dealings with StorageMart staff has been exceptional. A huge kudos to a company who really knows how to provide customer service..... Thank you!

First class storage facilities in Toronto

Easy to deal with & helpful staff.

FANTASTIC SERVICE

I am so happy that I found StorageMart.( A friend of my recommended the company.)From the moment I met Maris, I knew it was a perfect fit. How lucky is StorgeMart to have her as an employee!!! Her Customer Service, is what Customer Service should be, but, unfortunately does not exist anymore.The location is clean and bright, which is very important to me. I know going to this StorageMart location in Toronto was the right move for my storage needs.

Storage Mart is excellent

I've rented with them before, and always find the experience to be an easy, efficient one. No problems once again.

First class experience

I only needed a small locker for a few months but my experience with the staff and the facility at 120 Wicksteed Ave in Toronto was first class -- friendly, helpful and efficient all the way!

The best place for all your storage needs

Excellent customer service, very competitive rates, extremely clean and very secure facility. Would definitely recommend StorageMart to anyone looking for either short or long term storage solutions.

Great facility, great staff!

I really really loved the staff there not only were they great with us but they were so polite and proffessional with EACH OTHER. Seemed like a great place to work. The place was clean and secure, with 24 hour access which was great. My only problem was the price for my small unit seemed high. However, it is comparable to most storage places.

Storage in Leaside, Toronto

Clean, well organized, staff kind and professional.

Excellent service

Helpful, polite, professional, human, responsive. Highly recommended.

Clean, safe, secure and convenient! Everything you'd want in a storage facility!

The facility is conveniently located for anyone in Leaside. It's open 24/7 to accommodate varying needs. It's clean and temperature controlled. So far, I'm very pleased!

Very clean facility, friendly staff, and state of the art security.

I was very impressed with this place. Temperature controlled facility, spotless clean, and security cameras throughout so I know my stuff is safe. Staff were very nice and accommodating. It's a good feeling to know my things are safely stored away until I need them.

The staff I delt with was very curtious and professional.

The only two things I found that I didn't like was being forced into buying insurance and the rental fee after the first month were, in my opinion a little to steep.

I was impressed with the set up of the facility, security and its cleanliness, as well, I was extremely impressed with the knowledgable and helpful staff.

StorageMart's facility is clean, climate controlled and well lit. I felt very secure in storing my personal belongings there as well as attending on site at various intervals. I was very impressed upon my first visit with the person who set up my account, leased me my space as well as the very thorough walk through of the terms, conditions and procedures of the facility while at the same time being friendly and professional. Overall, the staff really impressed me and if I am ever in need of a storage facility again I would definately use StorageMart.

Friendly staff and a well equipped, clean and comfortable establishment.

StorageMart is a great place to store your valuables. The building is secure, climate-controlled, and accessible 24 hours a day. The staff are friendly and courteous, and the rental costs are decent too. I would recommend this place to friends and family.

Very easy to do business with and a great facility!

We were treated quite well when we came in to set our storage agreement and it was all very thorough and professional!

Good Service - Friendly Staff

Great folks there - very friendly and helpful. Would recommend

They offer an efficient and straightforward process close to home.

The sales representative was very knowledgeable and helpful. The storage space was clean and palettes had been placed to lift my belongings slightly off the floor in an area that had been damp. There are always lots of dollies available, and access is always permitted.

Storage Mart is an all-inclusive experience

I was handled quickly,given a tour ,the costs explained clearly, and given a first month and product discount-very efficient and friendly-John Weir

great service!

The staff at Wicksteed are very helpful and go out of their way to be accommodating. Thanks!

Excellent facility and friendly staff.

I was looking for a short term 5 by 10 locker to store some extra boxes and furniture so that our condo could be better staged for an upcoming sale. The facility is new and well cared for. All units have easy access and elevators are readily available for units on higher floors.

Fast service, great storage

I was in and out in 30 minutes having viewed several sized storage unit options and selected the one I needed. The manager handled all the paperwork and had me set up, with entry codes etc, in short order.

Clean, secure. Friendly staff.

Staff were quick and helpful getting our unit set up. No wasted time. Building is clean, well lighted with lots of carts. Good supply of boxes and other supplies at competitive prices.

Comprehensive courteous service

We just rented a storage space once again from Storage Mart. Their storage location on Wickstead in East York is easily accessible (7/24 access), clean and well laid out. The staff is knowledgeable, efficient and courteous. This is my third time renting here and would rent again if I needed temporary or long-term storage space.

Very professional and personable young woman helped me out.

I am a senior and (sometimes, not all of the time !!) I need a little extra explanation This young woman was professional, personable and kind. The unit looked clean and well looked after

The ladies from the front desk are very costume service focus who gave me clear explanation about my storage needs and rules.

A simple word.......great on all aspects.

Sweet!

Stephine is great! at the Toronto location 120 weedstickt! very helpfull great customer service. I was stressed out with whole moving stuff, but she made everything easy for me.... defintely refer this storage to everyone i know! Thanks Mila

Friendly, helpful and courteous

I had a great experience, they were friendly, fast, helpful and knowledgable. They were able to provide lots of valuable information and made my move much smoother. I would recommend StorageMart to anyone.

Totally professional polite and knowledgable

Fantastic facility professional in all respects the rep I dealt with Misha was brilliant .

The perfect closet... out of town

Surprisingly large, very clean, extremely well run. Excellent staff. Easy to access. Truly the easiest and cheapest home extension one could ever wish for.

Great personalized service

Daryl worked with us to find the right unit and to step us through the process. The facility is clean, secure and well maintained. Fantastic!

The easy and convenient part of moving.

Thanks for your services. You made every step so easy and convenient.

Clean, easy to get to

Our storage unit is centrally located for us, the facility is clean and access is safe and convenient. My only gripe is that one of the elevators is continually out of order but I am hoping by the new year the part is in and it will be a thing of the past.

Great installations... excellent service

I was struggling in trying to find an storage place on a Sunday until I saw one of your adds on the street and I called the number. I do not remember the name of the gentlement who got my call but he told me he was going to try to find an store open on that day and return my call and so he did. He actually saved a lot of time for me and his service was excellent... he was calling me from Missuri that I remember. He told me to go to the store located at Laird and Eglinton in Toronto ON and the installations were excellent. Daryl was the person who showed us all the installations and his service was excellent and very professional as well. The price of the unit was great but what I likes the most was the falicity and the excellent service as mentioned before. I would definetly recomend this company to family and friends. Great job guys... 10/10 Julio Gomez

Perfect timing

I called storage mart. They gave me a great deal for one month: $25 plus tax. Perfect size perfect timing.

Excellent value

Good space and service, will rent here again in the future.

First time with Storage Mart

Had a great check in experience and so far the service has been good. Convenient, 24hr access on request and friendly staff. Prices are reasonable too. Thank you!

Easy experience

Easy experience. Great staff. Answered any question I had. This is the type of service you want for a simple task of renting a storage unit.

Excellent Service

Kevin was very helpful and provided us with all the answers that we needed.

Fantastic Customer Service

I was in need of storage urgently, I looked online and saw that the size I needed was available and rushed over to get it. The customer service I received was amazing. Everything was done one the spot and I was able to move my furniture in immediately. Highly recommend this storage facility. Thank you for all your help.

Storage unit

Easy access with no headaches Can't go wrong

Excellent staff. I highly recommend this company

Storage area was clean . Everything was great. Thanks for all your help.

Very convenient !

I was in a rush to get an storage unit, the People at the phone and the staff in general are very help full and the location the best, they save me a lot of money and time.

Great service

Very professional approach to each customer

Great storage options

Proto3000 was in a Bind for space, and they came to the rescue!

Great customer service!

I was in urgent need for storage at the last minute and need two 10 x 30 units. When I called they only had 1 and told me they would call if another unit came free. With in a day they called me back with a solution! Great job!

excellent and very convienient

no complaints

StorageMart Rocks

Storage made easy. My daughter is moving home from university but will be leaving again in the fall, so we needed a place to store her belongings. The staff at storage mart were very helpful and helped me pick out the right sized unit for our needs. Easy to check in. Now all we have to do is move in!

Great customer service.

Staff were very helpful and courteous. They made sure I understood everything I needed to know and were expedient in getting all the paper work processed.

fast and friendly service

It was so easy to get the storage I needed, they were very helpful with showing me what they have available and they also helped me to get what size I needed.

I have had a positive experience with…StorageMart - Alden Road Location, Markham

I have had a positive experience with StorageMart - Alden Rd. location. The manager there is really helpful. When I picked out my unit online and went in person to register, the manager showed me the unit I picked and another one that just came available. The other unit was a better location and I appreciated him showing it to me. The manager has been very helpful when I needed packing supplies and helped me to put together a box. The storage facility is clean and easy to access which I appreciate. This is my first time ever renting a storage locker and I am very happy that I went with StorageMart.

Very professional and efficient service

Very professional and efficient service Would highly recommend to my friends

The friendly and helpful staff makes it …

The friendly and helpful staff makes it so easy to process everything efficiently. The best customer service I have seen in a very long time. Thank you StorageMart :-)

Easy overview explanation from manager and fast setup

Manager was nice, got me processed right away, quickly got things set up for me. Facility is clean, no complaints

Great overall

Staff - friendly; storage - clean, bright, with easy accessibility at all time.

I'm extremely satisfied with storage mart

I'm extremely satisfied with storage mart, I just wish there were options available for low income or in my case no income at all like discounts or for long term costumes no increase in fees or somethIng like loyalty discounts....

Trust your stuff with StorageMart

StorageMart helps you find the perfect storage space for your stuff. Reasonably priced and very easy to deal with. Entering and exiting the premises with your own personal code is done with such ease. Trust in StorageMart. Secure and safe.

Easy Friendly

i needed a locker urgently. they did not take advantage of me and charge me a higher price and prorated the monthly fee for me. So i paid only for the 2 weeks left

Excellent service!!

Staff were friendly and efficient.

I think we've made the right choice .....

First we like to commend on the staff member, Jack and Tim are super helpful and professional . Although we started on May 1st, so far we have been to the storage few time , we liked it very much, it is convenience & fast access to get through the gate, and the storage open 24 hours, the storage is clean and safe, and the first month with zero payment is't so awesome!!

Well managed and convenience!

Management is doing a great job! Very convenient in and out, nice and clean!

Everything is perfect

We lovely storege mart,nice friendly ,and helpful.

One of the bests

Very friendly staff, spacious warehouse. convenient access year along

Great storage place

I am really happy with the experience of getting my first storage unit. I was walked through everything I need to know and was clear on any questions I had. I give it 4 stars because they only had 1 large trolley and most people have a lot of stuff to bring. Also the elevator was broken and I was a 2nd floor unit but other than that my unit was clean and the price was really good

Exceptional storage

The best decision I made was to move my storage from PODS to Storage Mart. The facility is very clean, well lit, safe, like new storage units, moving carts at the doors. I love that I can access my storage units at my leisure and bc it's so well organized I can be in and out in minutes if I choose. Great job StorageMart!

just one pet peeve

The pricing and facilities are great. But this weekend I went to StorageMart and was unable to let myself out because I arrived by car. It would be great to see StorageMart accommodate customers who do not drive as well.

Excellent facilities, customer service and transaction

A clean, secure, climate controlled environment, easily accessible with loading bay, carts, is a fantastic start. Friendly, professional, proficient staff are a welcome bonus. A smooth and efficient service, well explained and professional customer service, a breath of fresh air. I highly recommend this for any of your personal or professional storage needs. And all at a reasonable, competitive rate, far less than the big names out there but with much better customer experience.

Reasonable Rates!

The staff are friendly. The location at Warden and 14th Ave is clean and tidy! Also gave me a first month free, with an already very competitive rate against other self storages around the area!!

Outstanding service

I had the most pleasent experience with Storage Mart. Extremely polite and helpful staff, very clean and well organized place. Excellent service for a more than affordable price

good good good good

good good good good

Exactly as described.

Water Ambassadors Canada is a humanitarian clean water provider for people in the developing world. As a charity we are mindful of being efficient with donor dollars..We needed to rent an inside space for water equipment and an out side space for our trailer. The units rented are exactly as described. The site is clean and well maintained. Staff friendly and helpful.

Great safe storage

I have had a unit in at Storage Mart for 1 1/2 yrs . first for my parents , then a larger unit to help during a downsizing. Well lit, always clean, and carts always available. East to access.

Great customer service

Great experience, clean accommodations , customer service was awesome and I have peace of mind that my belongings were safe. Easy to move into.

Good, clean, easy.

Friendly service, nice facilities.

Storage Mart is a really good company

I have used Storage Mart for six years now, and they have always been extremely helpful and I would highly recommend them.

Price is good, convenient.

Should be staring to try a space of rental .

Accurate, simple and value added service was very welcoming.

It is a difficult time for me, my life is in transition and I need a place to secure my sentimental valuables. Storage Mart is going to be an aid to help me through this period by offering me a stable place to store my belongings while I work out other aspects of my life. I am glad I picked this place for my needs. Convenient, easy access and secure.

It was good, and acceptable treatment, with one minor observation.

The person who helped me was polite and answered all my questions. I did ask for the same size unit closer to the elevator instead of 2832, which is at the very back on the second floor. I was told there were no other units available, which is strange to me for a storage location of this size. I would assume there were other spots due to all the yellow locks (vacant units). Otherwise, the experience was good. I will stay where I have been placed. Thank you for asking my opinion.

Storage made easy!

We are in the middle of moving so we needed a temporary spot to store some of our boxes. We looked everywhere but this place was very convenient and the prices with their current promotion of first month 99% off was really good. The person in charge of the place was really helpful and showed us every locker size we wanted to see. Once we got all signed up we were given a pass code so we can enter the gates and backway with the code. I actually thought getting lockers for storage were much more complicated but not at all...at least not complicated from Storage Mart!

Great storage service!

So happy I was able to secure a parking space for my contractor trailer at Storage Mart on O'Connor Drive! Hamid is an absolute pleasure to work with. He helped me find space that was appropriate for my needs, was knowledgeable in all aspects of the facility and was patient while I acquired the information to complete the paper work. The facility is, clean, organized and I feel very confident my property is secure and well looked after. I highly recommend Hamid and the team at Storage Mart!

The service I received was exceptional

The service I received was exceptional, the manager really went out of his way to accommodate my needs and made suggestions that was better suited for me. They were courteous and friendly. The place was very clean. I would really recommend them.

Excellent Service

Excellent service

Friendly staff

Friendly staff

Above average

Above average, ahead of the competition. clen and friendly atmosphere and great interaction with staff.Regards, Loren W.

O'connor Storage-cleanest/friendliest

This storage facility is very clean. Access hours are long and rate was very good. Hamid and AJ are the best. Friendly, professional and helped me with everything I have needed. Could not ask for better.

We were EXTREMELY impressed with the …

We were EXTREMELY impressed with the level of customer experience provided to us! Everyone at the O'Connor location from every level starting with the store manager made sure that this process was as easy as possible. Thanks again guys!!!!!

Good, convenient, clean

I cannot speak for the whole company, just for the specific O'Connor's / Victoria Park location in Toronto... Nice and clean facilities, very polite service, good and understanding manager. Good overall.

Good helpful Manager Hamid

Good helpful Manager HamidNo hassles; no crowd, neat location

Renting Made Easy!

Started the process of renting a storage unit online, but I had a few questions so I walked into a local Storage Mart. The staff were courteous and took the time to answer all of my questions. They took me on a tour of the facility and explained how to gain access to the building and my storage unit. Overall, it was a very pleasant experience. In addition, they had a 1 month free promotion when I rented the unit, so that was also a definite bonus.

Excellent service manager

Excellent service manager, Hamid Hashmi.

Being my first time renting a storage …

Being my first time renting a storage locker, I had a great experience. The man that helped me was very kind and explained to me very well how it all works and then took me to show me where my storage locker was and step by step showed me what I needed to do when I wanted to access my storage locker. Thank you for making the experience an easy and pleasant one!

Easy Setup

The Setup was Quick, Easy and Smooth. A couple of signatures and I had the unit in less then 10 min. My only gripe was when I had all my stuff in the unit, there wasn't enough ambient light. I had to use my cell phone flash. I now have battery powered LED's in the space.

Great service.

Very friendly, excellent service with attention to my requirements.

StorageMart is worth looking into.

I was referred to StorageMart by friends of mine who had used there facility. The people at the front desk are friendly and efficient. The facility, and the unit I'm currently renting, is very clean and secure. The pricing is very fair. I would recommend them without hesitation.

Great Service

My experience with this company was outstanding. Would recommend them to anyone. Friendly staff as well. I would like to thank the manager for his service. Unfortunately I forgot his name.

They're the best!!!

One of the best customer service reps that I have EVER dealt with. Went beyond what I expected. Just completely made my day. Thanks so much.

Excellent company to work with.

Accommodating, clean. Managers are knowledgeable when inquiring.

Fantastic

The manager was helpful, friendly and very professional .

Very well done

They were very helpful. Also helped pick the right size storage, my things fit in perfectl

management

The manager of O'Connor storage mart is a wonderful person goes the extra mile to make your experience positive.allways going out of his way to help you I would highly recommend this particular storage facility for its exceptional staff who handle themselves in a professional matter. Sincerely crystal groulx

Very helpful service

I needed a place for a few weeks for a small storage space til I got my new place in order. It was a perfect solution to a tough problem

Clean Facility, Friendly Staff, 24 hour access, Priced just right!

I haven't had to find a storage facility for over 20 years. My last experience was horrendous....dirty, dusty old building, unprofessional staff and a break-in with a loss of some of my property. I was so grateful that Storage Mart is now here and offering such a completely different experience. I would never use any other facility other than Storage Mart off of O'Connor Drive again. Rest assured with this Management Team and facility. 5 Stars.

Help for people who don't downsize before moving

When I called StorageMart in a panic because we had way too much furniture and a son moving back home from university, a very calm employee of StorageMart took all my details and then provided an immediate solution. She booked the storage unit over the phone and reassured me that the paperwork could wait until my packing was complete. When I went into the office the next day, the paperwork was waiting as was a lovely big, clean, accessible (did I mention a disabled husband) unit. Now that we have moved ourselves [and our son], we have a little unit to hold stuff while storage is being built at home. Calm, friendly and reasonably priced help provided by Storage Mart.

Storagemart was excellent

The staff so efficient phoned me 3 times to remind me I did not have a locker in my unit, so they put on one for me..Thank you so much..I would recommend this company to anyone..

The best customer service by an excellent staffing team.

These guys go above and beyond. I was made to feel like family. And great deals too!

Excellent Customer Service!!!

I was not sure, if I was to use the Storage Mart, when I first contacted whilst I kept shopping for storage places. On my second call I got in touch with Tamara, with whose conversation I was impressed and arranged a meeting. Her understanding of my needs since I have broken legs, her customer service whilst showing me the storage cabins, was truly outstanding. Her competence, attitude and knowledge is outstanding. If I were to have a company, she would be #1 on my list to hire.

Excellent service

It's really good & secure one.they are very friendly with customer.specially they man Muhammad he coperated for every thing.I love their survice.

Simplified our life

Storage mart was extremely helpful with us finding the perfect size unit to temporarily move our home while we wait for pre construction to be completed The service was fast, and our move to the unit was perfect as well as very convenient to access. This was one step of our move made extremely easy We would recommend them to friends

I am very pleased with the Storage Mart Experience.

From the beginning the well trained experienced staff, took the bull by the horns and found the exact storage room My brother-in-law and I required. I found the premises to be clean secure and well managed. I've dealt with other storage facilities in the past, and Storage Mart was like a breathe of fresh air. I will be sharing this experience with others, to let them know a proper place to store their treasurers.

5 stars

This place has the best customer service that I've experienced

Very satisfied

I have rented from this location and was very pleased the new manager Hamid is an excellent asset to the organized he was very helpful and pleasant to deal with I will certainly recommend your facility to everyone I know Del H

Convenient and Clean

The storage facility is very clean and a convenient location. Very secure with the use of security codes. Office staff are very helpful. Tamara was an amazing help when we were booking our units. Very professional and super nice!!

clean facilities

This is our first experience using a storage facility and we are finding the setup up here so easy for us. Great access and availability of dollies helps make our drop offs very easy.

Friendly and professional service

Staff were relaxed, friendly and helpful in setting up the paperwork for the rental unit. The service is very professional and that counts for a highly competitive business - much appreciated.

Best and NO.1 in North America

I like and very satisfied with storage mart;its have very good management;quality control ,security and very reliable for me.

Excellent customer service by miss Tamara at your O'conner dr branch

Aquiring a storage unit at storage mart was made easy and attainable by miss Tamara. Her outstanding customer service and professsionalism couldnt be ignored. She was very clear and polite when explaining storage options, with all pleasure she accompanied me to my stotage unit and also gave me thorough training to enter and exit the storage facility via my personal code. I felt comfortable and welcome as she gave me a tour of a very clean and well mentained storage facilty. Since my wonderful experience with miss Tamara I recommended storage mart to all my friends and relatives. Thanks to miss Tamara and Storage Mart for excellent customer service.

Moving can be stressful

The staff at 1776 O'Connor Dr. were very helpful and professional. They helped make a stressful day a little less stressful. I would recommend them to anyone who needs a storage solution.

Great staff, very clean facility

The staff are wonderful to deal with and the facility is always clean.

Clean and Accessible

247 Accessibility,secure, and Friendly staff.

Strongly Recommended!

The staff was both able to help me find a space quickly and easily, and then when my storage needs changed last minute they were very flexible about acommodating. Highly recommended. Good facilities and great staff. j

Professional approach to a high priority situation

Moving day approached and I needed a breather with some possessions in order to move in to my new place without huge clutter. Tamara's approach to assessing my needs and advising on the right solution was professional and compassionate. I was able to place my possessions into a secure and climate controlled location in order to deal with the different categories of "stuff" in an orderly fashion. I'm almost done with the task and Storage Mart and Tamara made it a human process. Thanks to both of you.

Clean, secure facility, verry helpful and professional staff!

Best , experience I have ever had with a storage facility, the manager was super helpful finding me the space I needed, it was clean, dry and secure.

A Very pleasant experience - exceptional service, clean and a good price.

I would recommend Storage Mart to a friend specially the one on O'Connor. Hamid Hashmi was very helpful in accommodating all our storage needs. He was quick to respond (we were living in the US about to move back to Toronto), very helpful once on site, polite, knowledgable about his product / facilities and personable. Moving can be a very stressful experience specially one that involves a cross border move and then putting all of one's possessions in storage. Working with Hamid made this part of our moving experience less arduous and smooth. Thank you tara

Great experience!

Very helpful and accommodating.I would recommend using Storage Mart to my friends .

Great customer service!

I went to StorageMart because the location was good for me. I was pleasantly surprised by the quality of customer service and the professional looking facility. The manager set the tone for the office and all the staff members were helpful and polite. Very satisfied with my experience at StorageMart.

Totally satisfactory

The short review above is sufficient.

good

Very generous reps.

So far so good with StorageMart

I would say that I am just beginning to deal with StorageMart. My experience at the 1776 O'Connor Drive Toronto till now is pretty good. The general manager there is really nice and the lady in the office is pretty nice too. (Sorry, I do not remember her name.) Next time, I will ask. I would like to recommend this location to my friend for sure.

So far so good!

Just rented unit. Customer service great . Very casual but still professional.

Friendly and Helpful

I found the staff extremely friendly and helpful in setting up our storage unit. I like that the building is very clean and user friendly. This is our second time using StorageMart.

The service and the people were beyond my expectations - a great customer experience

From the first contact person when i called to the staff at the Storage Mart location this company is very professional and understands what customer service is all about. I would recommend and actually I already have to a couple of my friends that if they were looking for a storage space they should call Storage Mart.

Wow! Storage Should Always Be This Easy!

I was so impressed by the ease with which I could set up storage and the service I got when I arrived! Recommended!

The staff are very helpful and the…

The staff are very helpful and the facilities are very clean. The site is easy to store my things get around for loading and unloading. It was a pleasure to store my things there.

Alice and Mas

Alice and Mas? We're excellent showing me around, finding a unit just right for me, flexible on my move in time, and coordinating with my mover. I'll need more space soon and will definatly be back

They’ve been very helpful on any…

They’ve been very helpful on any request.

The Burlington location is my only…

The Burlington location is my only experience with your company and it is great. I've seen better rates elsewhere in town when I've needed storage but not enough to make it worthwhile to switch. Very nice and professional people, flexible, and easy to work with. Great customer service.

Some really nice people at this …

Some really nice people at this StorageMart. Alice sent the stage for great response from everyone there am doing the ensuing courteous service

Initial impressions.

Very pleasant process of reservation and setup of service. Alice and her husband were thorough in their explanations. Facilities are very well maintained and leave you feeling that your belongings are safe and secure and that your decision to use Storage Mart was wise. Thank you.

Your staff Alice in the burlington …

Your staff Alice in the burlington office Syncorn road is brilliant her service was first class very personablle and down to earth I have recommended many of my patients and colleague to contact her if they were looking for storage . Dr Ravi Sakhuja

Great people

Great people. Alice is so helpful and cooperative. Storage is always kept in good shape. Would recommend it to anyone.

Top Notch

Experience has been very good! Top notch. They have made it so easy to navigate a stressful move and its greatly appreciated. All the units are extremely clean and dry ( I have rented 2 units but have seen 3). I have no worries for my belongings. Very happy to have gone with Alice and her team!

Generally positive experience

Generally positive experience. Helpful staff. Location kept clean. Temperature of indoor units could be a little cooler. Automatic 24 hr accessibility should be available within the standard rate.

The manager

The manager, Alice, is fantastic to deal with ... Goes out of her way to help, is very friendly, always remembers your name etc. We have been using this storage facility for several years and highly recommend. Tom

Very easy to book over the phone

Very easy to book over the phone. Alice in Burlington was extremely helpful and friendly. It made our moving and storing experience much less stressful!

Fantasic facilities and helpful staff …

Fantasic facilities and helpful staff make the Storage Mart in Burlington an ideal location for storage. Very clean buildings, temperature controlled, easy access and no-hassle registration. The best part is that it's worry-free. Very enjoyable experience! Alice and her team are always willing to help and make you feel right at home.

Excellent service and clean

Excellent service and clean, well-lit new storage units. Very happy with Storage Mart.

A great place to store my possessions

The staff are very helpful and the supplies are always available. The site is well organized and secure. It makes me feel my storage locker is in good hands.

We've never had a problem with Storage …

We've never had a problem with Storage Mart at this site and Alice especially has been a HUGE help over the years for us. We would definitely recommend this location of Storage Mart to anyone else. They have always been so helpful and accommodating and understanding. Thank you so much!

These folks are great and very …

These folks are great and very accommodating .Facilities are A1 .

Clean and professional

Great service from the team

Easy clean and fair price

Very pleasant staff. Great location super clean

Great service.

The people are very friendly and their service is great. Will recommend to everyone I know this Storage Facility. Allison is truly a nice person who conduct herself in very professional manner.

Perfect!

Arlene contacted me promptly in reply to my on-line inquiry. Payment began the day of moving items to storage. Easy access by the movers saved time and money. Very convenient.

StorageMart on Syscon in Oakville

I rented the largest unit available. Staff were very courteous and helpful. Only two negatives: they didn't tell me ahead of time to bring a padlock for the door and the keypad to enter was not very visible for entering the numbers. I would certainly use them again.

Best storage

My Photo Studio got flooded and I had hours to get my stuff out to someplace high and dry and most of all secure. Alice at Storage Mart had my equipment and furniture safely stored in their high tech facilities in a few hours. They held my hand and walked me through all the paper work and offered me an ice cold drink in the sweltering heat of that day. Alice at Storage Mart rocks! Ryk. RYKPHOTO.COM

Excellent staff. Great service. Recommend to everyone

The staff made the process so easy and they are always willing to help.

Customer Service

Person who assisted me both of them were great friendly helpful Great Job

great experience

I felt my belongings were safe and the employees very friendly and helpful

Very good organization.

I have used it twice before, at Burlingto, the staff is super Alice and her husband, who are don't remember, are very helpful and they out of their way, to make sure that the needs of the customer are fulfilled. Presently I am renting a locker. Thank you,

Friendly & efficient

Our experience at storage mart was super pleasant the staff was very knowledgeable and helpful. Quick & efficient. I would highly recommend this to a friend.

Vert friendly and knowledgeable.

The staff is very friendly and knowledgeable. As well as the prices are fair.

Great service. Very friendly

Great place to store. Alice & Robin very helpfull .we recommended Storage Mart to our friends . Who also used their service

Storage Mart is a clean and professional environment

I have been a customer with Storage Mart for over 3 years and have also referred new clients. They have always provided a consultative approach to my needs and budget

Friendly service but locker size should be accurate

Great help in the phone and in person. But locker size of 20 feet deep is only accurate if your measure 3 feet out into the parking lot

Local Staff are outstanding

Alice is the best. She is so cheerul and thoughtful. This professional lady makes your Burlington location a good place to do self storage. The property is always clean and safe.

worm welcome and easy logistic

It was so easy to contact and finalize the storage contract. Staff was very friendly with worm welcome, helpful in finalizing the deal and explain the logistics which I find it easy to follow and controllable.

good storage

Very good,clean and well run place always recommend to people

Updated: Local management moved quickly to correct the situation

Update - Alice, the site manager, called me within hours of my posting, apologizing for the lack of clear communication and immediately set about reversing my payment for the next month. While the original interactions were not smooth, StorageMart moved impressively quickly to correct the situation. Original Review (2 stars) Watch for the bait and switch; "free month" is not really a month Negatives: -Extremely disappointed that the "free month" is a calendar month; I signed up May 15th and got free rent until May 31st - that's pretty darn close to false advertising -No indication that the 10x10 unit I originally rented online could only be accessed indoors, down a looooooong hallway; had to upgrade to a 10x20 to get a unit with outside access - which is more expensive than other local options, but I was already on site with my stuff -Would prefer that fencing/barriers went all the way to the roof to prevent any movement between units Positives: -Facility is easy to access 24 hrs -Units are in good shape -Staff accommodated switch to new unit easily Recommendations: -if you want a unit with exterior access, make sure you specify when comparing rates -bring your own lock - very pricey to buy onsite

Alice was so very helpful!

No concerns at all. Alice was extremely helpful and knowledgeable, even suggesting a size which I hadn't seen on the site. Unit was clean, as was the entire facility. Great prices too.

Great storage

Just moved my stuff in and so far have had a good experience with storage mart. I would recommend them.

so far - so good

Only been there for less than 2 months. Staff was very warm and welcoming. No winter parking is a bummer, but I'd go back once the spring returns. Not the cheapest parking in town, but not the most expensive either. Decent security and 24 hour pass code key less access.

Great

Wonderful, friendly staff. Competitive prices. Clean, easily accessible units.

CLEAN

I had a very positive experience i found the staff very helpful and friendly the place was very clean and perfect controlled temperature i would recommend it anyone that is looking for a clean storage place,the prize was better then any other place that i phoned overall rating is a 10 OUT 10

Simply the best !

Burlington StorageMart is run by people who really truly care about customer satisfaction. Personable and friendly - Alice, Cheryl and Mas. The facility is kept impeccable. The security gate always works since I do come and go during off hours. You don't need to shop around to maybe save a few dollars when you can have this level of peace of mind for your stored goods. Mark, Master Diesel Inc.

great service, but you should send invoices rather than rely on each customer's memory. Thanks!

The unit is clean and spacious, and I was given access a day early. Thank you. I wish you had an automated way of sending out invoices rather than me having to remember to send a payment each month.

Very nice facility

I would definetely recommend going here very friendly helpful staff

wonderful experience

Staff is great, very helpful and knowledgeable. And the units are very spacious, the doors make it easier to stack high and fit more than usual. Good price. Strongly recommended.

excellent customer service

The customer service provided to me was exceptional!!!!!! Everyone is so helpful as this was my first time renting a storage unit. I highly recommend Storage Mart.

Great choice for storage locker - very clean and secure.

Staff at storage mart are very friendly and helpful. I felt very comfortable with the facilities - they are bright and clean and well cared for and prices seemed very reasonable to me.

Great rates! Friendly staff!

Lucy and her husband are very friendly and provide excellent customer service. They were very accommodating on my urgent last minute request. The facility is very neat and clean. Thanks Lucy!

Lock up all your troubles

The people at Storage Mart are helpful and thoughtful. I was able to upgrade to a larger unit on the advise of my moving company with no problems. I was dealt with efficiently and with respect. I would recommend this company

Excellent

No problems moving in fast and easy reservation. No confusion.

First time storage user

The front office staff were excellent in explaining rules etc. of the storage compound. Found the entire place exceptionally clean both inside the storage areas as well as the yard. Would not hesitate to recommend to others.

Best service!

Great help, service and friendly staff!

Great service and very clean units

I was very pleased at how I was treated. Also when I opened the unit door it was spotless. Excellent!

Efficient!!

Fast, reliable and units are clean..

twice now I have had to store things

Both times a couple years apart I found them to be the easiest cleanest and cheapest storage around. On top of that they are close and friendly. I never what things in storage but if they got to be somewhere, this is a great place.

Excellent Service at StorageMart...

Just letting you know that you can expect helpful, kind people to greet you at Storage Mart on Syscon Rd. They showed us several options and guided us through the process of renting a unit with ease and expertise. Thanks again!

StorageMart was very accommodating when…

StorageMart was very accommodating when i need a larger unit for my storage. Also they made all their instructions and regulations clear which made my move much easier. The smaller indoor storage was a little more difficult to manage but the outdoor access unit was much better. I had trouble closing and locking the unit 2 out of 3 times. I needed help to secure the bold in the small hole as the door would not come down far enough. This is very inconvenient when alone. Other than that things went fine. I think a new door is due for this unit.

Nancy was fabulous

Nancy was fabulous! There was a glitch in the computer that would not allow my reservation to go through but she held it for me and honored the special that was on. I would recommend this place to anyone. It was clean, well lit and 24 hour access. I’m sure Nancy is the reason they do well. Read the other reviews!!, Kelly

Friendly

Friendly, professional service. No complaints!

Best storage on town

The staff was extremely helpful The location is close convienient and the appropriate size for my items

3 "C"s

Regarding the location in Georgetown:- CLEAN, COURTEOUS & CONVENIENT

Great service

Nancy has always been very helpful when I used the Georgetown Storage Mart

Great Storage Service

Friendly service, clean and well maintained storage lockers.

Very nice

The sales lady at the office is very friendly, explains everything in detail and is very polite. One concern, few times went there after the office is closed and the main gate was open not working but it seems to be working now. Thanks.

Happy camper

Got what I want. Clean,safe and Nancy was very professional and friendly. And the price was wright. Thx. Nick

Great service and Nancy was awesome

We had a gap in our closing date at the new place and urgently needed a storage unit. Nancy was able to get us two lockers unit. The storage units were very clean and we had no issues. I will recommend this place for anyone looking for a clean place with great service.

top notch service

When customer service is failing in all sectors these days it was a pleasant surprise to come across a company that treats you like a valued customer. The moment I walked in I was greeted with a smile from a lovely lady named Nancy who walked me through every aspect of the in's and out's of storage short and long term. Definitely recommend this location and company.

Excellent Service

Nancy was excellent at determining our needs and making the perfect recommendation!

Service was outstanding

My wife and I sold our house recently and were homeless for 1 week. We needed to store our furniture for the time and worked with Nancy from your Georgetown location to get what we needed. She was extremely helpful and ensured we got what we needed, and kept us informed of other available units in case the large unit was not enough. Indeed, we did need another unit and Nancy found us one. She is a wonderful lady to deal with and I highly recommend Storage Mart. Carl

There's room enough for all my stuff!!

Staff was very pleasant. Storage area was very clean and easily accessible. Yes I would recommend you to my friends. Thank you.

great place and people

great place and people

It was fast and friendly

It was fast and friendly

Very professional service

Very professional service

I needed a storage space for a move and …

I needed a storage space for a move and was able to find one easily. Access to the storage units are safe and secure. Overall I liked my experience so far.

Storage mart #3028

Teresa and Mary have to be the nicest people to deal with, I have had many other units at other locations. This is the best managed building I have seen. Great job ladies!!! You are the best!

Mary Iakosavas

Mary Iakosavas was fantastic and helped us a great deal!

Professional and easy to set up!

First time I've had to organize a storage locker and I'm glad it's been with StorageMart. The locker facility's manager explained all the options and made me feel comfortable with the process and payment. Highly recommend.

Mary is awesome!

Great service was provide! Friendly and kind!

great facilities and good price

It was easy to set up my unit, nice stuff member, very helpful Very clean storage and looks pretty safe

Excellent service for short term rental

I needed somewhere to keep my work stuff while I moved offices during my off season. The place was just what I needed. Good Price, good service. Price good for a short term, but it would be expensive to keep up as a long term solution.

Excellent

You the best !

great convenience

Easy to arrange short or long term contracts. Clean, accessible and very reasonable rates. Terrific resource for those times you need a little space!

10 stars

The best place To Storage .The best management on the office of Keele and Mackenzie .

Great service with very reasonable price.

Excellent service, safe and you get what you want.

Very helpful

Thanks for helping us out when we needed it. You were very helpful.

Great Service and Great price

I was very happy with the StorageMart. It's close to my house, I got an amazing price, fast service, good follow up, easy access to my storage. Thank you.

Awesome Service

Thank you for your support. The 283 Woodbridge Legion Royal Canadian Air Cadet Squadron appreciate all that you do for them. Thank you Teresa and Mary.

Just awesome!!!

Clean and safe place. Excellent staff

So,far,so good.

Move in was easy

Fantastic!!!!!!!!!!!!

Right from the start the people at StorageMart were very friendly and informative. I would say after searching for a while that the price was very reasonable for the unit we chose. Overall I would recommend them to anyone!!!!!!!!!!!! Jim

Exellent service...great staff

recommend with no reservation...

Good reliable service.

They were very helpful ! Teresa was great to deal with , she took a lot of time helping find the most suitable unit.

Professional.

Not bad. I'm happy. A little cheaper on the pocket would have been better. Over all, good facility.

Outstanding Customer Service!

We rented a storage unit at the Maple location. It was a very easy process right from the start. She explained everything in detail from the cost to how to enter the unit. I would recommend StorageMart to anyone!

I love StorageMart

I love StorageMart because of service and convenience

Very good service

Friendly and helpful.. Very clean facility.

Clean units; A+ Service

I was very pleased with the cleanliness of the entire facility. The staff was very accommodating, helpful & friendly. Would definitely recommend to friends, or anyone!

Clean, Trustworthy, and Friendly !!

From the moment we walked in, to the clean unit we trusted our belongings in, I am totally impressed and reasured all is safe and sound !!

Great service, very helpful

I have just rented a unit from Storage Mart. The office manager was most helpful in giving me information, both on the phone and in person. Their facility is new, clean and accessible.

Very Friendly stuff.

Very Friendly stuff.

The same review as I left on Google

The same review as I left on Google. The service was so exemplary and professional that I had zero questions the next day. Everything was exactly what she said it was. There were no surprises or unanswered questions. That level of clarity is relatively unheard of. A pleasure, Milton Ont.

Great Service!

Store manager Dina was very professional and easy to deal with. The storage area us nice and clean.

Good service

Efficiency and courtesy. Would go back

Amazing service

Storage mart the Milton location has been great in every way possible, the manager was beyond nice and we need more companies operating how they do. More than plesent attitudes and good work done all around

Clean, easy to access, and friendly staff!

Overall a very good experience. The staff were very helpful and accommodating.

very nice services

Easy access safe and very nice staff

5 star

I am impressed with the great customer service, i

Great service

They were great and accommodating to our schedule and needs.

Amazing!!!

They are most honest, caring storage company you will ever find. So helpful and the hours are perfect!!! Thank you Storage Mart!!

Excellent service.

The staff are very helpful, would recommend to everyone.

Excellent service, price, and storage solution!

This is my first time renting a storage unit, as I'm transitioning from one house to another in the Milton, ON, area. I went online, searched for storage solutions close to me, and saw that StorageMart had some good reviews from others and thought to check it out to see if the reviews were accurate. And it turns out, yes, they certainly are! Wow. I must say, I'm totally impressed with their customer service. When I came in, I was greeted right away, and the rep (Dina) helped me understand everything about renting process (super easy), what I need, the pricing (very affordable), and took me to see the storage unit (super clean, spacious, bright, and secure), before I signed up for the 10x15 unit. I had my lock on the unit within an hour of coming in. I'm so happy going to StorageMart. No need to look elsewhere. I highly recommend them!

The lady was excellent, Knowledgeable & friendly.

The sign is SCARY about being Locked in for the night. There should be a phone number to call to get released if trapped in. A fee would be expected in such cases, Otherwise place very clean and Tidy. A light over large doors would help allow people to unload more conveniently.

Storage facility

Excellent neat clean place for storage affordable

Right place, Right time AND Right Price!

Did you know that the monthly fee for an outside storage space for a 15 ft enclosed utility trailer is half the price of anything similiar in the area! Maya the manager took the time to explain everything and the site is only 20 minutes away! Thank you!

very convenient

That I don't have to carry my stuff all the way or up a flight of steps is a plus for me

Great place, service, but rates are pretty high

I had an excellent experience getting set up and I would generally recommend this storage facility. However I do feel the rates are higher than they should be. The advantage is there is 24/7 access but if your not accessing or regularly I feel there should be a discount involved. IMHO

New in the Game of Storage

Just about to have my 1st whole month with my things in storage. With great staff like Maya at the Milton location I doubt we wouldnt have even chose you. Helpful good at custmer service made you an easy choice!. Keep up the friendly and knowledgeable staff!

Good customer service

Quick and convenient.

Love it

The service is grate the storages are clean and Secure 6* ;)

Easy, Friendly, Affordable.

Milton Ontario has numerous storage facilities, most did not answer their phone or great back to me. Storage Mart answered right away. The cusomer service rep, Diana, was great and when she realized I was having trouble understanding something (I was very tired that day) she immediately started again from the beginning and made sure I got it, outlining and doing a complete cost breakdown for me. It's not temperature controlled so I wouldn't put extreme breakable or food in there, but they do state that on the website in the description of the units. She was able to get me a slightly cheaper interior unit... meaning i have to walk through a door then to my unit, but for the extra savings I don't mind. Maya was great at the front desk in Milton. She showed me around to the unit and got me settled up quickly despite the cold and wind. I'm not pleased at being bugged to do a review though and I am unsure why this is needed. Otherwise great experience.

Very friendly and helpful place was very clean help when light was burned out with a ladder thxs

Very nice and warm place to go clean place washroom was very nice very happy

Talk About Smooth and Easy!!!!!!

Several weeks ago I contacted Storage Mart as I was in the need for a storage space quickly and at the best possible price. By the time that one call was done, I has a space which exceeded my initial expectations at the best price in the area........took all of 10 minutes. Further, the rental terms are REALLY customer friendly....no long term lease or commitment. The very next day I was loading my locker. I am DELIGHTED> Check them out first. BTW....their staff are very friendly.

Great Price and Location

Customer service was awesome and very helpful. Location is very convenient and the price was perfect for what I was looking for.

5/5*

Staff was very friendly and the unit was well maintained

Great accommodating staff

Great accommodating staff. Really world class service Thanks for everything!!

My business rents a unit from Storage …

My business rents a unit from Storage Mart. The customer service has been excellent. The property is well maintained and there has never been an issue with access to the storage facility.

Staff I dealt with were very helpful

Staff I dealt with were very helpful. The facility was clean and in good repair. Price was competitive with other facilities I researched. I will use them again when needed

Great staff at this location

Great staff at this location. Very accommodating and friendly. Units were great as well as the deals storage mart provided on units. Overall great

No problems

We have had no issues. Very accommodating!

I have had excellent service from …

I have had excellent service from Storage Mart in Ajax for the past 9 years .

Everything went as planned and I …

Everything went as planned and I couldn't have asked for more service.

Great tutorial of the place

Great tutorial of the place. Helpful in explaining procedures and protocol. The website though does or did need changing regarding gate access hours until 12am. Staff are knowledgeable and helpful. They are quick in responding to emails.

Friendly and helpful staff just pull up …

Friendly and helpful staff just pull up and load or unload very convenient also cameras and double coded gate for security love it

Very satisfied!

This is my first experience using a storage unit! The ladies in the office were helpful, knowledgeable and friendly! The buildings and units themselves are clean and well lit!

I haven't moved in till tomorrow but I …

I haven't moved in till tomorrow but I was impressed by the tour I got. Hope to see you tomorrow when I move in with 2 trips

Very fast and friendly!

This place was open late, answered questions immediately and cared about my needs. Very helpful advise and explaination. All was completed in last than 30 mins over overall phone calls and site visit/sign up. Great service, thank you!

Great Customer Service!

I dropped in to set up my account and Alan was wonderful. Alan made things simple and answered all my questions even before I asked them. I even got to rid in the golf cart to see my unit. Great attitude! Great Service!

Gets the job done.

A bit pricey but friendly and helpful staff.

Excellent service and clean location

The staff were very knowledgeable, friendly and helpful. Location was perfect, units and compound very clean. Thanks to Christina (?) who answered all my questions and made me feel confident that this was the place to store our furniture securely in between moves. I highly recommend Storage Mart and will use this facility the next time we have a need for storage...

Storage Mart Review

We had an excellent experience using the Storage Mart in Ajax Ontario Canada. The manager (Alec) was most professional and accomodating. We would certainly recommend this business to anyone.

Just started renting

This is the first month that we are renting a unit. so far there has been no issues to report. I find the front desk to be very helpful, cheerful and pleasant to deal with.

Highly Recommend!

Very friendly and helpful staff. Nice, clean facility.

supplied my needs

Polite, professional, courteous, supplied my need for a storage locker

Great place

Very friendly environment and customer service.

Great service

Clean units and premises as well as a very courteous staff.

Great staff, but expensive

We have a storage unit at the Westney Road, Ajax, Ontario location. I have always found the staff at this location to be extremely helpful, very polite and friendly. However, the cost of this unit (an outside 10 X 20) is very expensive, I imagine due to the cost of GTA area real estate! Furthermore, the annual incremental increases are a bit hard to take. I am now paying more than $384 a month for this unit. Similar units in St. Mary's, Ontario and Bracebridge are between $85 - $130 a month. So I find the prices and annual increases outrageous, even for the GTA. I may seek a less expensive company this year.

Ajax location

Really good service

Great customer service

Good place to store everything you need

I've had every question answered and thoroughly explained.

Without a doubt my first phone call was a positive experience, lead me to the office and soon felt confident and in good hands. Staff was excellent, I dealt will Allan, who was superb and the manager as well.

Excellent

I would like to take this chance to say Thank you very much for Storage Mart Staff at Ajax , Kristeen ,Raoul , Allan and Korry all of them are always are perfect and exceeding our expectations . I had have recommending Storage Mart - Ajax to all my friends , this is because of the kindness of the staff. Wish you all the best Fayez Habib Morcos

excellent experience

I received help from Alan at the Ajax StorageMart location and could not be happier with his courtesy and professionalism. Though I am only renting a storage unit for a short period of time, I was able to get an unbeatable price and amazing customer service. Thanks!

Service

Staff was extremely helpful and flexible, both items are essential in a person to person business relationship.

Great salesman!!!

My experience with Storage mart has exceeded my expectations. My phone call was returned promptly and I met with the salesman and he was very pleasant and knowledgeable. I felt we had made the right decision in selecting Storage Mart for our move.

Everything is great except the price

The facility is clean and friendly, the first Month free is awesome but beyond that the cost is way too high to continue to rent a space.

Super service

Very accommodating and fast service.

Great people always helpful

Great service

Best ever!

Great welcoming people, very helpful. I will only go back to storage mart. Thanks guys!

Customer Service

Storage Mart extended their excellent customer service towards my visit and order.

Very clean and brightly lit storage Mart.

Helpful staff and super clean establishment. Very safe feeling when alone on premises. Thanks StorageMart. Brian Belgrave.

awesome

Love storage Mart 5he people in the front office a a great friendly bunch that helped us get set up and into our locker

Excellent service

During my parents' recent move to Canada, we ended up using the Storage Mart in Ajax. The customer service representative there, Kody, is really what made our experience an excellent one. At the time, my parents needed extra help in coordinating their move, as they were expecting their furniture through a shipping line company. Kody went above and beyond to help coordinate the move, even though that was outside his area of responsibility. Now, two years later, I bumped into Kody at the Storage Mart in Oshawa. He was his usual helpful self, and I am grateful that I met him once again, as I was looking for a place to store my furniture in the Durham region. As soon as I spoke to him, I knew that I wouldn't consider another company because I felt that I was in competent hands. Kody later helped coordinate a transfer to a larger storage bin through my movers to ensure that I wouldn't be left short on the day of my move. Again, I knew could depend on Kody to go above and beyond. It's such a relief to have so much support during an otherwise stressful time.

Fantastic

I found the staff at StorageMart extremely helpful in determining what size of storage I needed. Please keep up the excellent work!!

An extremely good facility with excellent management.

The Ajax Storage Mart has an extremely convenient location - just off the 401 - and well-maintained and secure storage units. We found the manager extremely helpful and informative, and have had an excellent experience.

Convenient, clean storage facility

I booked my storage locker on line and was then contacted immediately by the facility to get all the paper-work processed. Office personnel were friendly and helpful. The storage facility is secure, clean, bright and easily accessible. Prices were reasonable.

Excellent

The The staff at storage mart in Ajax are wonderful, caring and efficient.

best service ever

You guys are the " BEST'' Most importantly you guys are a non complicated service. Easy steps, no muss no fuss..5 star..I told everyone about you..

very good

Very good service.

fast friendly service. very clean

Could use some salt in icy spots

awesome people at an awesome place.

They are very nice people working at rhe ajax location. Always eager to help you when you need it and quick to answer any questions You have..I tell all my friends about this location all the time

The reception was great. you were acknowledged with eye contact and a smile.

I have told friends of your clean storage facilities and the reception I received.

Great staff! Clean space!!

The staff are amazing!! Always friendly, always helpful! The facilities are clean and a great deal for the location being so close to the 401!

Great service.

Fast courteous employees and great service.

Better than expected.

Eveything was smooth. What was promised was what I rec'd. thanks Cody.

Friendly and fast service!

My StorageMart experience was great. Very friendly staff and quick service.

WOW safe and sound

You know I had to move I was so freaked out moving to a small place from my big house I didnt know where to put all my stuff. I looked in the yellow pages and a huge add stood out Storage Mart. I called them and the staff was so friendly if I would have to help anyone else or you needed help I suggest you use them. They definitely took a big burden of moving off of my shoulders.

Everything went smooth

We had no problems and the place is clean.

storagemart really cares

a very positive experience on a very stressful day

Outstanding service!