Once was Red
The staff are very helpful and the…
The staff are very helpful and the facilities are very clean. The site is easy to store my things get around for loading and unloading. It was a pleasure to store my things there.
Eric B Robertshaw
Alice and Mas
Alice and Mas? We're excellent showing me around, finding a unit just right for me, flexible on my move in time, and coordinating with my mover. I'll need more space soon and will definatly be back
They’ve been very helpful on any…
They’ve been very helpful on any request.
The Burlington location is my only…
The Burlington location is my only experience with your company and it is great. I've seen better rates elsewhere in town when I've needed storage but not enough to make it worthwhile to switch.
Very nice and professional people, flexible, and easy to work with. Great customer service.
Some really nice people at this …
Some really nice people at this StorageMart. Alice sent the stage for great response from everyone there am doing the ensuing courteous service
Very pleasant process of reservation and setup of service. Alice and her husband were thorough in their explanations. Facilities are very well maintained and leave you feeling that your belongings are safe and secure and that your decision to use Storage Mart was wise. Thank you.
Ravi Sakhuja Complementary physiotherapy
Your staff Alice in the burlington …
Your staff Alice in the burlington office Syncorn road is brilliant her service was first class very personablle and down to earth
I have recommended many of my patients and colleague to contact her if they were looking for storage .
Dr Ravi Sakhuja
Great people. Alice is so helpful and cooperative. Storage is always kept in good shape. Would recommend it to anyone.
Experience has been very good! Top notch. They have made it so easy to navigate a stressful move and its greatly appreciated. All the units are extremely clean and dry ( I have rented 2 units but have seen 3). I have no worries for my belongings. Very happy to have gone with Alice and her team!
Generally positive experience
Generally positive experience. Helpful staff. Location kept clean. Temperature of indoor units could be a little cooler. Automatic 24 hr accessibility should be available within the standard rate.
The manager, Alice, is fantastic to deal with ... Goes out of her way to help, is very friendly, always remembers your name etc. We have been using this storage facility for several years and highly recommend. Tom
Very easy to book over the phone
Very easy to book over the phone. Alice in Burlington was extremely helpful and friendly. It made our moving and storing experience much less stressful!
Fantasic facilities and helpful staff …
Fantasic facilities and helpful staff make the Storage Mart in Burlington an ideal location for storage. Very clean buildings, temperature controlled, easy access and no-hassle registration. The best part is that it's worry-free. Very enjoyable experience! Alice and her team are always willing to help and make you feel right at home.
Excellent service and clean
Excellent service and clean, well-lit new storage units. Very happy with Storage Mart.
Once was Red
A great place to store my possessions
The staff are very helpful and the supplies are always available. The site is well organized and secure. It makes me feel my storage locker is in good hands.
We've never had a problem with Storage …
We've never had a problem with Storage Mart at this site and Alice especially has been a HUGE help over the years for us. We would definitely recommend this location of Storage Mart to anyone else. They have always been so helpful and accommodating and understanding. Thank you so much!
These folks are great and very …
These folks are great and very accommodating .Facilities are A1 .
Clean and professional
Great service from the team
Easy clean and fair price
Very pleasant staff. Great location super clean
The people are very friendly and their service is great. Will recommend to everyone I know this Storage Facility. Allison is truly a nice person who conduct herself in very professional manner.
Arlene contacted me promptly in reply to my on-line inquiry. Payment began the day of moving items to storage. Easy access by the movers saved time and money. Very convenient.
StorageMart on Syscon in Oakville
I rented the largest unit available. Staff were very courteous and helpful. Only two negatives: they didn't tell me ahead of time to bring a padlock for the door and the keypad to enter was not very visible for entering the numbers. I would certainly use them again.
My Photo Studio got flooded and I had hours to get my stuff out to someplace high and dry and most of all secure.
Alice at Storage Mart had my equipment and furniture safely stored in their high tech facilities in a few hours.
They held my hand and walked me through all the paper work and offered me an ice cold drink in the sweltering heat of that day.
Alice at Storage Mart rocks!
Excellent staff. Great service. Recommend to everyone
The staff made the process so easy and they are always willing to help.
Person who assisted me both of them were great friendly helpful Great Job
Melanie Delcia Fournier
I felt my belongings were safe and the employees very friendly and helpful
Very good organization.
I have used it twice before, at Burlingto, the staff is super Alice and her husband, who are don't remember, are very helpful and they out of their way, to make sure that the needs of the customer are fulfilled.
Presently I am renting a locker.
Vivian K Araujo
Friendly & efficient
Our experience at storage mart was super pleasant the staff was very knowledgeable and helpful. Quick & efficient. I would highly recommend this to a friend.
Vert friendly and knowledgeable.
The staff is very friendly and knowledgeable. As well as the prices are fair.
Great service. Very friendly
Great place to store. Alice & Robin very helpfull .we recommended Storage Mart to our friends . Who also used their service
Bruce C Shepherd
Storage Mart is a clean and professional environment
I have been a customer with Storage Mart for over 3 years and have also referred new clients. They have always provided a consultative approach to my needs and budget
Friendly service but locker size should be accurate
Great help in the phone and in person. But locker size of 20 feet deep is only accurate if your measure 3 feet out into the parking lot
Local Staff are outstanding
Alice is the best. She is so cheerul and thoughtful. This professional lady makes your Burlington location a good place to do self storage. The property is always clean and safe.
Dr M. Hanafy
worm welcome and easy logistic
It was so easy to contact and finalize the storage contract. Staff was very friendly with worm welcome, helpful in finalizing the deal and explain the logistics which I find it easy to follow and controllable.
Michael L Trotter
Very good,clean and well run place always recommend to people
Scott in Burlington
Updated: Local management moved quickly to correct the situation
Update - Alice, the site manager, called me within hours of my posting, apologizing for the lack of clear communication and immediately set about reversing my payment for the next month.
While the original interactions were not smooth, StorageMart moved impressively quickly to correct the situation.
Original Review (2 stars)
Watch for the bait and switch; "free month" is not really a month
-Extremely disappointed that the "free month" is a calendar month; I signed up May 15th and got free rent until May 31st - that's pretty darn close to false advertising
-No indication that the 10x10 unit I originally rented online could only be accessed indoors, down a looooooong hallway; had to upgrade to a 10x20 to get a unit with outside access - which is more expensive than other local options, but I was already on site with my stuff
-Would prefer that fencing/barriers went all the way to the roof to prevent any movement between units
-Facility is easy to access 24 hrs
-Units are in good shape
-Staff accommodated switch to new unit easily
-if you want a unit with exterior access, make sure you specify when comparing rates
-bring your own lock - very pricey to buy onsite
Alice was so very helpful!
No concerns at all. Alice was extremely helpful and knowledgeable, even suggesting a size which I hadn't seen on the site. Unit was clean, as was the entire facility. Great prices too.
Just moved my stuff in and so far have had a good experience with storage mart. I would recommend them.
so far - so good
Only been there for less than 2 months. Staff was very warm and welcoming. No winter parking is a bummer, but I'd go back once the spring returns.
Not the cheapest parking in town, but not the most expensive either. Decent security and 24 hour pass code key less access.
Wonderful, friendly staff. Competitive prices. Clean, easily accessible units.
Daniel J Hofer
I had a very positive experience i found the staff very helpful and friendly the place was very clean and perfect controlled temperature i would recommend it anyone that is looking for a clean storage place,the prize was better then any other place that i phoned
overall rating is a 10 OUT 10
Master Diesel Inc c
Simply the best !
Burlington StorageMart is run by people who really truly care about customer satisfaction. Personable and friendly - Alice, Cheryl and Mas.
The facility is kept impeccable. The security gate always works since I do come and go during off hours. You don't need to shop around to maybe save a few dollars when you can have this level of peace of mind for your stored goods.
Mark, Master Diesel Inc.
great service, but you should send invoices rather than rely on each customer's memory. Thanks!
The unit is clean and spacious, and I was given access a day early. Thank you. I wish you had an automated way of sending out invoices rather than me having to remember to send a payment each month.
Very nice facility
I would definetely recommend going here very friendly helpful staff
Staff is great, very helpful and knowledgeable. And the units are very spacious, the doors make it easier to stack high and fit more than usual. Good price. Strongly recommended.
excellent customer service
The customer service provided to me was exceptional!!!!!! Everyone is so helpful as this was my first time renting a storage unit. I highly recommend Storage Mart.
Anne M Ryan
Great choice for storage locker - very clean and secure.
Staff at storage mart are very friendly and helpful. I felt very comfortable with the facilities - they are bright and clean and well cared for and prices seemed very reasonable to me.
Great rates! Friendly staff!
Lucy and her husband are very friendly and provide excellent customer service. They were very accommodating on my urgent last minute request. The facility is very neat and clean. Thanks Lucy!
Lock up all your troubles
The people at Storage Mart are helpful and thoughtful. I was able to upgrade to a larger unit on the advise of my moving company with no problems. I was dealt with efficiently and with respect. I would recommend this company
No problems moving in fast and easy reservation. No confusion.
Gerald M Sibbald
First time storage user
The front office staff were excellent in explaining rules etc. of the storage compound. Found the entire place exceptionally clean both inside the storage areas as well as the yard. Would not hesitate to recommend to others.
Great help, service and friendly staff!
Great service and very clean units
I was very pleased at how I was treated. Also when I opened the unit door it was spotless. Excellent!
Fast, reliable and units are clean..
twice now I have had to store things
Both times a couple years apart I found them to be the easiest cleanest and cheapest storage around. On top of that they are close and friendly. I never what things in storage but if they got to be somewhere, this is a great place.
Excellent Service at StorageMart...
Just letting you know that you can expect helpful, kind people to greet you at Storage Mart on Syscon Rd. They showed us several options and guided us through the process of renting a unit with ease and expertise.