Excellent Service at StorageMart...
Just letting you know that you can expect helpful, kind people to greet you at Storage Mart on Syscon Rd. They showed us several options and guided us through the process of renting a unit with ease and expertise. Thanks again!
twice now I have had to store things
Both times a couple years apart I found them to be the easiest cleanest and cheapest storage around. On top of that they are close and friendly. I never what things in storage but if they got to be somewhere, this is a great place.
Fast, reliable and units are clean..
Great service and very clean units
I was very pleased at how I was treated. Also when I opened the unit door it was spotless. Excellent!
Great help, service and friendly staff!
First time storage user
The front office staff were excellent in explaining rules etc. of the storage compound. Found the entire place exceptionally clean both inside the storage areas as well as the yard. Would not hesitate to recommend to others.
No problems moving in fast and easy reservation. No confusion.
Lock up all your troubles
The people at Storage Mart are helpful and thoughtful. I was able to upgrade to a larger unit on the advise of my moving company with no problems. I was dealt with efficiently and with respect. I would recommend this company
Great rates! Friendly staff!
Lucy and her husband are very friendly and provide excellent customer service. They were very accommodating on my urgent last minute request. The facility is very neat and clean. Thanks Lucy!
Great choice for storage locker - very clean and secure.
Staff at storage mart are very friendly and helpful. I felt very comfortable with the facilities - they are bright and clean and well cared for and prices seemed very reasonable to me.
excellent customer service
The customer service provided to me was exceptional!!!!!! Everyone is so helpful as this was my first time renting a storage unit. I highly recommend Storage Mart.
Staff is great, very helpful and knowledgeable. And the units are very spacious, the doors make it easier to stack high and fit more than usual. Good price. Strongly recommended.
Very nice facility
I would definetely recommend going here very friendly helpful staff
great service, but you should send invoices rather than rely on each customer's memory. Thanks!
The unit is clean and spacious, and I was given access a day early. Thank you. I wish you had an automated way of sending out invoices rather than me having to remember to send a payment each month.
Simply the best !
Burlington StorageMart is run by people who really truly care about customer satisfaction. Personable and friendly - Alice, Cheryl and Mas. The facility is kept impeccable. The security gate always works since I do come and go during off hours. You don't need to shop around to maybe save a few dollars when you can have this level of peace of mind for your stored goods. Mark, Master Diesel Inc.
I had a very positive experience i found the staff very helpful and friendly the place was very clean and perfect controlled temperature i would recommend it anyone that is looking for a clean storage place,the prize was better then any other place that i phoned overall rating is a 10 OUT 10
Wonderful, friendly staff. Competitive prices. Clean, easily accessible units.
so far - so good
Only been there for less than 2 months. Staff was very warm and welcoming. No winter parking is a bummer, but I'd go back once the spring returns. Not the cheapest parking in town, but not the most expensive either. Decent security and 24 hour pass code key less access.
Just moved my stuff in and so far have had a good experience with storage mart. I would recommend them.
Alice was so very helpful!
No concerns at all. Alice was extremely helpful and knowledgeable, even suggesting a size which I hadn't seen on the site. Unit was clean, as was the entire facility. Great prices too.
Updated: Local management moved quickly to correct the situation
"Update - Alice, the site manager, called me within hours of my posting, apologizing for the lack of clear communication and immediately set about reversing my payment for the next month. While the original interactions were not smooth, StorageMart moved impressively quickly to correct the situation. Original Review (2 stars) Watch for the bait and switch; ""free month"" is not really a month Negatives: -Extremely disappointed that the ""free month"" is a calendar month; I signed up May 15th and got free rent until May 31st - that's pretty darn close to false advertising -No indication that the 10x10 unit I originally rented online could only be accessed indoors, down a looooooong hallway; had to upgrade to a 10x20 to get a unit with outside access - which is more expensive than other local options, but I was already on site with my stuff -Would prefer that fencing/barriers went all the way to the roof to prevent any movement between units Positives: -Facility is easy to access 24 hrs -Units are in good shape -Staff accommodated switch to new unit easily Recommendations: -if you want a unit with exterior access, make sure you specify when comparing rates -bring your own lock - very pricey to buy onsite"
Very good,clean and well run place always recommend to people
worm welcome and easy logistic
It was so easy to contact and finalize the storage contract. Staff was very friendly with worm welcome, helpful in finalizing the deal and explain the logistics which I find it easy to follow and controllable.
Local Staff are outstanding
Alice is the best. She is so cheerul and thoughtful. This professional lady makes your Burlington location a good place to do self storage. The property is always clean and safe.
Friendly service but locker size should be accurate
Great help in the phone and in person. But locker size of 20 feet deep is only accurate if your measure 3 feet out into the parking lot
Storage Mart is a clean and professional environment
I have been a customer with Storage Mart for over 3 years and have also referred new clients. They have always provided a consultative approach to my needs and budget