Steve10/14/2018
Fast and courteous service.
Fast and courteous service.
David9/28/2018
I recommend these storage units!
On behalf of my parents, I had to arrange for a storage space, and I live outside of Calgary. Anna and Sharon were extremely helpful in getting a storage unit booked, and then when I arrived, I was welcomed warmly. It took only a few minutes to orient me to their access system and to take possession of the unit. This storage space is in an excellent location and very well kept up. I would recommend this place to others!
Wayne Laczo9/17/2018
Great customer service
Great customer service. Very nice people.
Hugo Clemente Moctezuma4/27/2018
Beautiful and very clean.
Beautiful and very clean.
Tana Elphicke10/30/2017
Great easy experience
Great easy experience, very welcoming Manager. I was very pleased.
Thank you
Michael10/26/2017
Great Price
Great Price, convenient location and friendly staff.
Jeff Doncaster9/24/2017
Friendly and courteous set up.
Friendly and courteous set up.. easy access..
Paul Ustick8/25/2017
Anna was very friendly and informative
Anna was very friendly and informative.
It was a pleasure meeting her and the facilities were very clean and organized.
Would gladly use them again and refer them to anyone.
Eniola Peters8/6/2017
Wonderful Customer Service
They are friendly, helpful and went above and beyond good customer's service to please me.I will recommend others to them, and I am pleased over all.
Rowland6/7/2017
Good Experience
Anna was great, helpful and friendly.
Doug Ouellette5/24/2017
Anna is great to deal with
Anna is great to deal with, very upfront and honest!
Marie Marshall5/15/2017
Top Notch Help.
Excellent people to work with. Very knowledgeable and could answer all my questions easily, and knew all the paperwork and what to do. Friendly and more then helpful, filled me in on even extra days and rates if I required more time. Thank you Storage Mart, you rock.
Ford Mallett4/16/2017
We had an excellent welcoming …
We had an excellent welcoming experience and have experienced zero isdues
Johnathan Bulger2/18/2017
Awesome service!
I came in on a busy Saturday. There was a big line up, but manager at the counter was quick and very professional. I didn't wait long at all. The unit I got is perfect for my needs and by far the best monthly rate in Calgary.
Chris1/9/2017
Great service and value.
Highly recommended for any storage needs. Would use again in the future.
Yvette Coelho12/30/2016
Anna the manager at the SW Calgary facility is amazing!
I had a very positive experience with Storage Mart. Anna, the manager at the 5th Street facility in SW Calgary was so helpful and kind. It was extremely cold that day and Anna did me a huge favour by dropping me to the train station. I really appreciated this.
Doreen Hruska12/12/2016
Excellent Service
The service I received was very cordial, Anna explained everything very well, she took me to my storage unit so I knew where it was, she showed me how the security gate worked and had me try opening the gate as well, and she frequently checked on the moving company to make certain they were taking care of my personal belongings. I could tell she really enjoyed her job and made me feel very important as a client and as a person. I cannot think of one thing she could have done better. I was going through a very difficult time in my life - moving my mother from independent living into long-term care. She was very empathetic and understanding. She made my dismal day very much better and turned it around with her understanding and caring. Thank you so much Ana.
Charlie12/2/2016
Amazing customer service
The service I got at the Shawnessey, Calgary location was superb. The staff was so friendly, down-to-earth, and perfectly helpful. I will go to the same location in the future if I need another storage locker.
Roger11/10/2016
Great!
Had a wonderful experience and friendly service.
Johanna Ernyes9/30/2016
The most welcoming experience
Anna welcomed me warmly. Discussed what I need in full. Showed me the unit which was spotlessly clean. Explained how the rentals work in detail. Paperwork was done without hassles. When I left, I felt like a family member of Storage Mart and like storing at home. Thank you Anna and Storage Mart for making units available for short and long term storage needs.
Paul9/23/2016
Great Help
She was very helpful and knew her business well. I have used a lot of storage places and so far this is the most professional.
Robert Large7/18/2016
mentionable
Anna the manager at the south location was exceptional. Both informative and sincere. Above and beyond her job detail. Thankyou for making a tough time better. Karma being a real thing, you have great things coming your way I feel.
Elaine Roberts7/14/2016
good service
we were very well taken care of
Park Robinson6/29/2016
Millrise StorageMart
The staff at the office were very helpful and courteous. They made sure we had an appropriate sized unit and helped us with the packing supplies we needed.
Logan Rhynold6/24/2016
Storage Mart Shawnessy
Great Service! Very friendly! Very informative! - Logan
Gary Adams5/21/2016
enjoyable experience
Very forth right in explaining rules and regulations .All billing fully explained so there would be no misunderstanding.Storage facilities clean and maintained.God security
Josh Smith5/21/2016
Excellent customer service
Very helpful staff. Well-maintained, secure facility.
Jordan S4/29/2016
Quick, easy, very organized and very clean.
I was very quick to need a storage unit, and Anne was very knowledgeable as to what size of unit I needed, and gave me options if I needed more time than what I had planned. She eased my anxiety about my situation, and made it breezy! Thank you so much!
Jaime Craig4/27/2016
Amazing service
Great people, nice clean site. Thank you so much for all your help!! Not only myself but people I have told of my experience with storage mart will also highly recommend there service. Thanks again!
Floy Tracy4/23/2016
Great Experience
I am very pleased with the service I received when arranging for a storage unit.
Joseph Greer10/15/2015
Amazing service
I felt well taken care of . Not many know how to deal with the public as well as this spot . 1000% would recommend this place to anyone in need of storage at a good cost and good people.
Carleen10/14/2015
Anna was awesome & incredibly helpful !
I would highly recommend this storage place !
Tom Mairs9/30/2015
StorageMart is awesome
I highly recommend the service and quality of the team at location #3302. The GM is super helpful and they make sure you are well informed. Place is clean, accessible and secure.
Tom L8/30/2015
Great customer service
Everything is explained very clearly by a friendly, welcoming staff. Clean, well-maintained facility.
Warren8/24/2015
great services
Needed storage ASAP on short notice and found it. Great service and very knowledgable. All my belongings fit perfect in the recomended storage. Easy access and very clean facility. Thanks
Ruth Secord8/15/2015
Best place I have ever stored my treasures.
The staff is friendly and helpful. The prices are good and there is lots of packing materials. I would recommend this storage facility to everyone.
Maria C8/11/2015
Amazing service
I got amazing service and great price from Anna. Anna took her time with me and went over everything, she was so humble to deal with.
Leah T8/10/2015
Excellent Service!
The store manager was more than helpful, she was dealing with several different customers at once and was able to ensure we were all properly taken care of. Very knowledge and sociable. She made for a great experience. Units were clean and convenient.
Alex Holder7/16/2015
Excellent
The service was out standing and very helpful to me and my girlfriend. Very kind staff looking out for your best intrust I would definitely go with them again
RCCG Cornerstone Chapel7/5/2015
Great experience
Great group to work with.
MJ6/24/2015
Nice facility, uneducated staff
The facility is nice but on the day I was looking to rent a storage locker the girl working was very unsure of what she was doing. What should have taken 5 minutes to do paperwork turned in to an exhausting almost hour long ordeal.
Lea Selley6/24/2015
Storage Mart helped me make my move stress free!
Thank you especially to Anna Marsh who was incredibly flexible and put me at ease with this massive life change - there is enough stress in my life with moving - my experience here made me feel great!
William McGill6/21/2015
Storage Mart Shaunessey
Couldn't be happier with the service and the facility. Manager is knowledgeable, helpful, and professional. Facility is clean, secure and accessible.
Jenna Armstrong6/8/2015
Absolutely Amazing !
Great service and price along with convenient payment options!! I would definitely recommend this to anyone :) both my sister and I have units and we couldn't be happier!
Adoneta5/5/2015
Contract
I have a 10x10 storage. When I was at the Storage Mart to rent a space the contract was very well explained to me. Every paragraph, I was asked if I have any questions before I initialled it.
The staff was courteous and very friendly.
Thank you Sharon and thank you Anna for sorting out the problem for the May rent.I would definitely recommend Storage Mart to my friends.
Colin Jarvis5/3/2015
Good service
The manager was very good to deal with and informative.
Lisa White4/20/2015
Thank you!
Great service - I loved their affordability compared to competitors and they accommodated my requests with no hesitation! Thank you ladies!
M Robertson4/4/2015
Very good customer service!
All information provided upfront with no hidden fees and no contracts. You pay for the time you need and that makes a big difference. Very good one on one customer service!
J.R.4/1/2015
Great in person service, but online booking needs work.
The manager of the Shawnessy location, (in Calgary,) was very friendly both in person and over the phone. She was very thorough explaining the rental contract to me and answered all my questions, which I appreciated. The only thing that could have been improved was the online booking. I didn't see anywhere that explained the additional cost of the rental insurance, and other pertinent details of the contract. I feel that the renter should be made aware of ALL fees prior to paying for the unit.
Aside from that, I would still recommend Storage Mart to anyone, (this location in particular.)
Eric Papsdorf3/16/2015
excellent
Anna went above and beyond. Spent and hour explaining and answering questions.
Cathy Treybig2/17/2015
outstanding
I would highly recommend that if you ever need anything stored pick this place.The manager took the time to explain everything thoroughly and made sure I got the right size storage unit for my need.They had moving supplies which even made packing easier, she went above and beyond with customer service ,I felt that my belongings were secure and I left there with piece of mind.
Debra Court8/8/2014
I have absolutely no complaints - great service!
I would recommend this company to anyone needing a storage facility with no doubts in my mind whatsoever.
Customerferdy8/8/2014
great service
well I received great friendly customer service.
Jason Hall7/31/2014
The manager in Shawnessy is awesome!
Anna did a great job of welcoming me to StorageMart. She explained all the technical/legal stuff clearly and did her job well; it's her friendly personality that stands out.
James Charnock7/23/2014
Storage made Easy!!!!!
The storage mart in Shawnessy is run by a great manage , name of Anna.
She is one of the brightest managerially adept people I know.
She has an eye on her inventory at any givne momen, a friendly smile
and a winning attitude
Organized ot the hilt - an helpful in every way possible.
Personable in every way.
She has it all going on!!
and because of that her location runs like acharm.
She should be congratulated !!
Regards
James S. Charnock
Happy Customer
Samantha Price7/10/2014
Ultimate Customer Service
Good Day,
My experience with Storage Mart was great, only a short time however everyone I have dealt with was great. Even down to the customer service which I may add is in the states were excellent with me. Anna the location manager was fabulous with her details, walked me through all the do's and don'ts which was great. I would strongly suggest storage mart for all storage needs!! Forgot to mention all of this without a reservation!!
Josie Arnaldo6/25/2014
We've founed both the Asst & the Manager are very accomodating and help us right away with our needs.
Therefore I will highly recommend this compsny to my other friends.
Christine Wegleitner6/21/2014
Convenient
Storage Mart staff were extremely helpful and accommodating.
Kathrine Cini6/8/2014
Great service, staff friendly and helpful, I would recommend this company to everyone.
I have a locker in Shawnessy and I found the staff very pleasant and helpful and I have no complaints.
jimbob4/14/2014
Moral of the story - rent online!
Got the exact unit I needed, which apparently was not supposed to be listed online as someone else had reserved it. I feel bad for whomever I "stole" it from, but according to the manager I got it fair and square.
Yissella4/11/2014
Storage Mart Does It Right
The customer service is exceptional. I was very impressed by Anne at the Millrise location, she went above and beyond to offer the best optioin for my storage needs.
Storage Mart really does it right!
Protex Calgary4/6/2014
Great service. nice people. the girl in the office is awsome.
Nice and close, the girl in the office sold me. I was going to look around but this employee is one that everyone wishes tthey had including myself. Great job in capturing the opportunity.
Dakota Hobbs3/26/2014
Excellent customer service!
i had excellent service there and the storage is a perfect size for me and really convenient. im happy i went there to put my storage. Thank you storage mart. :) The lady was very nice and told me everything i needed to know.
Derek Carter3/20/2014
friendly associate and easy to deal with
The staff was friendly and easy to deal with. Easy access with great hours. Great location!!!
Dianeris Posada3/8/2014
Very professional with an amazing Customer Service
Very professional with an amazing Customer Service
Neliza Flores3/2/2014
excellent costumer service!
Excellent costumer service! Kudos! to Anna the manager and Liza for helping me with my needs and discounts. Very well explained the contract and what not. The best experience ever in costumer services! I definitely recomment this site to anyone!
Linda Reynolds1/24/2014
Storage Mart Really Stacks Up!
Staff was very helpful and friendly. Overall a very productive experience. The only problem was the contract - it was printed in very small letters and was difficult to read.
Donald Warder1/23/2014
Complete Storage and Moving Supply Experience
From the moment I walked in the staff were extremely knowledgeable and helpful.
Although there were no small units available, I was offered a larger unit at a discount.
Anna explained all of the features and completed the paperwork in a short time. I was able to purchase all of the boxes and packing materials that I would require.
All in all I was completely satisfied. I would recommend Storage Mart to anybody that asks.
Lyle Nelson12/6/2013
A very good experience
Staff were friendly and helpful