We were looking for a certain sized unit. We visited one location to view what they had, but it was too large for our needs. The manager checked their system and found one at another location, she then called them to confirm availability and to hold it for us. She told us the names of who we would deal with at that location and gave us excellent directions on how to get there. She also confirmed the price with us. Both locations were very friendly and helpful.
A great place to do business with
Barlow Trail Calgary location
Used the online reservation and booking system for the storage unit and all went smoothly. It was a bit tough to get the moving truck in (pods loaded on a flatbed), but the driver was able to maneuver through and park next to the unit. Unit is clean and dry. Like that the property gets locked up and has secure looking walls around. Also right next to a truck stop so its in a fairly well used area, despite being in a more industrial area of the city. Seems organized and friendly if extra info or assistance was required.
I had a great experience, the staff is very helpful and friendly, would recommend to anyone!
The stars shone down on us with this experience
The folks there were friendly professional and very helpful in making the choice on which unit to rent it all an all around great experience in a very stressful time in our lives
Best customer service
Person I spoke to was very pleasant, helpful and good with directions. We needed to find a locker where a semi could pull up and we called across the country...... Awesome will use again and again.
Great service, super convenient!
The lady that took my reservation on the phone was great and knew what she was talking about. The guy that helped me with the rental unit at the Calgary Barlow location put up with my silly questions with a smile, he was friendly, and made me feel that my belongings would be just fine! The lot and units are very clean and seem to be very secure.
"Easy, efficient ""check in"" and clean, safe site"
I've only had our storage unit for a few days now, but I've been slowly bringing stuff over every day. Our check in was quick and efficient; all information was covered in a thorough manner. We were given a copy of our contract and within about 15 minutes we were unloading our stuff into the unit. Not really much else to say, I don't believe, other than this place serves it's purpose without any issues!
Staff are great to deal with and made it easy to get set up!
After messing up on the website sign in, it was easy to fix and get the best unit for my purpose by speaking directly to the manager. Wonderful people to deal with.
Great people and sevice i would give 10 out 10 stars not 5 out 5 !!!
Great experience. Very helpful on the phone, good rates, and very helpful at the storage location.