They gave me everything I needed and helped me out of a tough situation
I ended up getting 2 units from them because they were easy to book, available and clean. When there was a problem with one of the units that I booked on line, they worked quickly to resolve the issue. The location that we are in is a bit out of my way but the facility is clean and the people there are easy to work with. I would have preferred to have 24 hour access but their hours are not unreasonable either (6 am to midnight). From booking to paying to moving in...everything went smoothly. Their fast service and ability to meet our needs helped us out of a jam.
Reasonably good except that the insurance matter not yet resolved
Reasonably good except that the insurance matter not yet resolved since I have home insurance cover and this can be extended to the Storagemart rental space. However, so far there is only verbal message that I need to present the policy, etc., which to a layman of insurance like me, it is all Greek to me. I rang up my insurance agent, Mr Ralph Hui, who assured me that my home policy does cover and that there is no need to take out extra. Mr Hui suggested that your agent to give him a call at 416-494-1268ext401. Could you please take it up as I tried to call but that I need to leave a message which again is a problem to me as I write better than talk given that writing can give me time to think while leaving a recorded message may be limited by the time. Many thanks again.
I will recommend to a friend,definetly.
professional interaction. and very clean storage
The staff at the front desk were very friendly and helpful in getting me the storage that met my needs both in price and space,
Very happy so far.
Booking was easy. Checking in was also easy.
We have had the benefit and pleasure of dealing with the Storage Mart on Kennedy Rd, Scarborough, ON. The service from Anka and staff have been A1 and we are extremely pleased with the facility, security and customer service at this company. Thanks to Anka and staff for your assistance and great service!
Great customer service
Very friendly and knowledgeable staff. The storage units were immaculate.