It was a friendly start
It was a friendly start, with the one communicated when I first called. Then I went to the office address , the staff who I spoke with was very Nice! Good experience so far!
Very clean facilities
Very clean facilities, friendly and prompt service.
Well Managed, Friendly & Helpful. Very Clean Facility.
My experience was awesome
My experience was awesome. Abinii at Norseman location was very friendly, she knew exactly what I needed, whole rental and purchase was done within minutes.
5 star , I had a great experience it was easy to access and the lady at the front was very kind and helpful ??
Excellent Experience - I was skeptical at first of the stacked storage concept but the carts provided are excellent, elevators are quick, and the loading/unloading area is really convenient, particularly given it is sheltered.The only improvement I could suggest is some other customers are not as thoughtful as they could be - leaving carts and storage items in areas that block the path for others and leaving vehicles in the loading/unloading area after they are done loading/unloading. Perhaps more signage reminding people to be courteous would help.Overall great experience so far - facility is incredibly clean and well lit.
Storage Mart......more than excellen
Storage Mart......more than excellen, SUPER
clean, great location, excellent service
clean, great location, accessible at all hours, excellent service. love it so far
No problems clean and people friendly.
No problems clean and people friendly.
The sales people on the phone and in …
The sales people on the phone and in person are excellent. The unit was easy to book and use. StorageMart is clean. I'm pleased with my choice.
always friendly and a pleasant experience
Just wanted to say that I have always felt very secure and welcomed at the facility. It is super clean. I always see staff walking up and down the halls, ensuring everythng is safe, and spotless.
Clean facility and well run
This storage facility is exceptionally clean and the process to get a unit was efficient. The manager is excellent.
Helpful and pleasant employees.
Lynn in Etobicoke
Clean and secure facility, very helpful staff
Very pleased with this experience. Would not hesitate to recommend
Pleasant, helpful staff, very clean and bright.
Easy, clean, safe
Never used a self-storage company before. Thought it would be dirty, creepy, and dark. To the contrary, Storage Mart is well-lit, comfortable, and very clean. Lots of variety of sizes of lockers, they have a secure entry process so we felt safe and felt our things were safe. Their store has everything you need to move, including boxes, tape, supplies, locks, etc. Would definitely use them again and recommend them again. Now thinking about keeping a locker year-round for seasonal goods.
First Time Renter
An easy process with an excellent and friendly manager at the desk.
Commendation for Abinii!
I have been with StorageMart for over a year and everytime I go, I have been treated so respectfully & professionally by Abinii and her employee. It goes without saying that Abinii is efficient at her job, but it is her professional courtesy that stands out! I know that is expected in conducting her work, yet I applaud her for being SO CONSISTENT in her delivery. Bravo!
UCWLC Eparchy of Toronto
Looking forward to successful interaction
We have only just taken a unit but in all matters and all questions were answered with speed and courtesy. Looking forward to working with your personnel who have been very accommodating to date.
Love the the place and the service they giving me every time
Great storage place
Letting everyone know that this is a great storage place..Clean, climate controlled and friendly happy service..Totally recommend this storage facility..
StorageMart on Norseman Avenue
Renting a locker for the first time was a very positive experience. Albini, Manager, scored high points in her management and people skills. She answered my queries with patience and professionalism and provided me with good advice. The 'first month free' was appreciated since I needed to rent the locker for three months. Each time I went there, I was impressed with the cleanliness of the building and how well everything was organized. I highly recommend StorageMart on Norseman!
#1 Storage Mart in Etobicoke
Storage Mart at Islington/Norseman is the perfect facility for us. Climate controlled, clean, easily accessible.
Very well informed staff....
Great customer service
C H F I R
We like storage mart for the clean and bright, the friendly staff and the easy access.
having used other storage facilities, we have returned to Storage Mart, for the clean, easy access and friendly environment.
Lymphedema Association Of Ontario
Extremely Helpful Front Desk
I just want to commend Abini at the front at our StorageMart at Islington and Norseman. The online receptionist was somewhat helpful but the personal attention I received at the actual site was such a relief at a time of turmoil. Thank you.
Clean, courteous, enjoyable.
While storing items is similar to going through a move, I actually look forward to my trips to my storage unit. I will miss it when I eventually no longer have a need for a storage unit.
Storage Mart's Method of Billing.
I would recommend Storage Mart with reference to it's location, just south of me on Islington Ave., however the one aspect of this company that I do take exception to is the pro-rated billing.
If a customer reserves a locker half way or part way through any month, he or she shouldn't be billed for a full month at the 1st of the following month and thereon for every month following.
The billing should be prorated right through into the 2nd or 3rd month of renting, and not immediately upon the following month's rent.
I think you get my drift.
Staff members are very friendly
Easy to access reasonable price
great storage, friendly stuff, always clean
The staff there are very friendly. Unit was priced well and promo offers were great.
awesome storage facility
Professional staff. Clean, safe location. Truly an awesome experience. Staff was knowledgeable and friendly. We had a few good laughs too!
Great customer service. Very thorough and detailed. Extra clean premises at the Norseman facility. Supplies (boxes, packing tape, locks, etc.) are reasonably priced and good selection.
They remember my name, personally, also called me to advise that
I had left my door/lock unlatched.. Great service..
Excellent service and customer follow up at Norsemen Etobicoke location.
I was looking for an additional storage unit to the one I already had. Marina showed me several available options. We went through the the pricing choices. I had to delay the decision and she patiently followed up when the right unit became available. Very pleasant, always a smile on her face and bright. The site is clean, well lit with good security. It is not cheap so carefully think through the size needed.
StorageMart on Norseman in Etobicoke
The whole experience was very pleasant, Mariana (?) at reception was great in welcoming and orienting me, my movers were able to smoothly load the unit a few days later without my needing to be present.
Excellent Staff at StorageMart
Clean and well heated, was made to feel extremely welcome
by the friendly staff, who went out of their way to answer any
and all questions I had.
first time storage experience was one to remember.
the staff at 144 norseman were absolutely the most amazing .Abinii and Sandra were so helpful to me Their always smiling and very friendly. They made my experience a stress free and enjoyable one . I would most definitely recommend using this facility to anyone who needed a place to store there things . thank you all for all you have done for me .
Everything has benn very good.
Everything has been as expected, courtious people and very clean premises.
The team at Storage-Mart have been great to work with. They are friend, kind and helpful through the process of sign up and beyond.
They were knowledgeable of the process and supportive.
I will refer they to others.
Excellent customer service
I appreciated the customer service at the time of the rental. The sales person was very polite and helpful
The first time I entered it alone and closed it improperly they called me to let me know.
Friendly Staff, good value and very clean facilities!
This place is well maintained and well lit. Easy to get in and out of and with two driveways and two separate entry points.
Service was superb
Service was superby, handled everything professionally, incredibly courteous staff. It was a pleasure working with them.
The customer service I received from both the Call Centre as well as going in person to the storage faciliy was oustanding!!!
I rented a 8x10 sized storage locker from the location on Norseman St, in Etobicoke, Ontario Canada. I originally placed the order through the call centre who were very helpful in taking my information and forwarding it to the store location. Within 5 minutes of hanging up the phone, a representative from the store location called to confirm the details of the transaction. I went in on Sat. March 15th, and Sandra assisted me. She was very thorough in showing me the premises, and explaining all of the rules and regulations in detail. She was friendly and delivered a great customer experience.
Climate controlled, clean, secured 24hr access, great customer service
I am renting a unit at 144 Norseman St in Etobicoke for about 5 years. The facility is very clean, moving carts are available for your convenience, good temperature year round. The manager is very polite and always willing to go extra mile to help. I have rented from other storage providers before, and this one is the best in Central Etobicoke by far.
Secure Ultramodern Storage Facilty
Really impressed by the gleaming solid construction, secure keycode access, ultraefficient elevators, and fire safety features. Less impressed by the confused staff answering the phone who didn't seem to know what units were available, or by the reception the first evening who wouldn't show me my unit or allow me to put my lock on.
However, the manager afterward was friendly enough to show me around, allow me 24/7 access to get all my stuff in, and even call me up if I put my lock on wrong. Four out of five stars, but could be a wee bit more organized.
Off to a great start
I needed a small storage unit near home and thought I'd give StorageMart a try as I'd purchased packing boxes there before. Abini, the employee on duty at the time, was terrific. She cheerfully explained everything clearly and thoroughly. The facility is extremely clean, tidy and clearly well-run. Couldn't ask for anything more.
I love this place. It has made my life better.
I live in a very tiny house downtown toronto. So I need storage space. It's so great keeping my stuff there. They have dolleys and I feel safe when I am there. My house is not crowded with all my items from the different seasons
Clean, professional and easy to navigate.
This location is Clean, professional and easy to navigate.
MY SECURE BACKYARD SHED
I have been with Storage Mart now for over five years. Always clean, well lit, and accessable. Perhaps not the leat expensive of options, but the security and clean building, is worth the extra cost.