StorageMart Response to COVID-19 (Coronavirus)

StorageMart is actively monitoring COVID-19 (Coronavirus) and we continue to keep the safety of our customers, staff, and community at the top of our priorities. We will post our latest updates here.

We are an integral part of the supply chain for many local businesses and a repository for needed items and supplies for many of our customers. For this reason, when we’re able to do so safely, our doors and gates will remain open to our communities.

Our plan is to remain open for business, where possible, as we implement precautionary measures recommended by the CDC, alongside additional cleaning and sanitation procedures. We intend to follow all government guidelines and remain open or closed when mandated.

We hope these updates help you have peace of mind when visiting your storage unit.

4 Tips to Rent a Storage Unit

1. Find a location near you and complete an “Express Checkout” online to reduce the time spent in-office.
  • If you need to speak with a storage expert before renting a unit, that’s okay, too! We are available 24/7. Call ahead to rent your storage unit over the phone and make your payment -- which will also reduce your time in-office.
2. With an online or phone reservation, our store manager will have everything prepared for your speedy check-in.
3. New customers must check -in to the office before gaining access to a storage unit.
4. We may have adjusted our normal office hours. All changes can be seen below.

Managing Your Account

StorageMart is typically not a high-traffic area when compared to other retail spaces - we rarely have a crowd. We have many, convenient ways for you to access and manage your account remotely, without leaving the comfort of your home.

Online: Log in my‑account.storage-mart.com. Here, you can make a payment, update contact information, and manage your account details.

Telephone: You may process a payment to your account through our automated phone system by calling 855-580-2599 in the US or Canada or 02033 720672 in the UK.

Changes to Customer and Employee Policies

As a global corporate citizen, we’ve decided to make the following adjustments to support our employees and customers.
  • Working Remotely: All staff not essential to in-store operation have options to work from home, and we are following protocol outlined by the CDC and WHO for keeping risk to a minimum in the office.
  • Time Off for Employees: We’ve implemented easier policies to help employees access paid and unpaid leaves of absence and encourage them to make their health, and the health of their families, the first priority.
  • Increased Wages: We know that childcare, food and other expenses may put a financial hardship on many families in our communities. We value our family of employees and the commitment they have to our customers and have given them a temporary increase in hourly wages.
  • Cash Handling: We’ve requested that employees wear gloves to handle payments of cash, and have reiterated the need to follow guidelines for handwashing.

StorageMart Hours of Operations during COVID-19

We are prepared to adjust office hours or temporarily close locations as needed to protect the health and safety of our employees.

Access Hours:
Current customers do not have to stop in the office to access their storage unit and may use their unique PIN codes to access the property.

At this time, we make no plans to limit access hours, unless mandated to do so by government agencies.

Office Hours:
These are the operating hours of our business during which a customer can conduct business in the office with our manager. Please keep in mind our alternative online and phone options for managing your account.

StorageMart Locations with Adjusted Office Hours:

UNITED STATES


COLORADO

115 Park Ave Basalt, CO 81621 - Temporarily closed on Thursdays. Normal business hours all other days.

ILLINOIS
CHICAGO METRO AREA
1015 N Halsted St Chicago, IL 60642 - Temporarily closed on Sundays. Normal business hours all other days.
4906 W Madison St Chicago, IL 60644 - Temporarily closed on Sundays. Normal business hours all other days.
6714 S Cottage Grove Ave Chicago, IL 60637 - Temporarily closed on Sundays. Normal business hours all other days.
9N004 IL-59 Elgin, IL 60120 - Temporarily closed on Sundays. Normal business hours all other days.
3100 Mannheim Rd Franklin Park, IL 60131 - Temporarily closed on Sundays. Normal business hours all other days.
5979 Butterfield Rd Hillside, IL 60162 - Temporarily closed on Sundays. Normal business hours all other days.
100 W North Ave Lombard, IL 60148 - Temporarily closed on Sundays. Normal business hours all other days.

IOWA

DES MOINES AREA
1901 S Ankeny Blvd Ankeny, IA 50023 - Temporary office hours are Mondays - Fridays 9:30am-6:00pm, Saturdays 9:30am-4:00pm.
205 SE Delaware Ave Ankeny, IA 50221 - Temporary office hours are Mondays - Fridays 9:30am-6:00pm, Saturdays 9:30am-4:00pm.
205 SW Irvinedale Dr Ankeny, IA 50023 - Temporary office hours are Mondays 9:300am-6:00pm, Tuesdays 9:30am-2:00pm, Wednesdays-Fridays 9:30am-6:00pm, Saturdays 9:30am-4:00pm.
2155 NW 94th St Clive, IA 50325 - Temporarily closed on Tuesdays. Normal business hours all other days.
3434 Harry Langdon Blvd Council Bluffs, IA 51503 - Temporary office hours will be: Mondays - Fridays 9:30am-6:00pm, Saturdays 10:00am-4:00pm.
6520 Northwest Blvd Davenport, IA 52806 - Temporarily office hours for Wednesdays are 9:30am-1:00pm. Normal business hours all other days.
4043 E 14th St Des Moines, IA 50313 - Temporary office hours are Mondays - Fridays 9:30am-6:00pm, Saturdays 9:30am-4:00pm.
2500 SE 14th St Des Moines, IA 50320 - Temporary office hours are Mondays - Fridays 9:30am-6:00pm, Saturdays 9:30am-4:00pm.
1750 E Army Post Rd Des Moines, IA 50320 - Temporary office hours are Mondays - Fridays 9:30am-6:00pm, Saturdays 9:30am-4:00pm.
1900 Hackley Ave Des Moines, IA 50315 - Temporary office hours are Mondays 9:300am-6:00pm, Tuesdays 9:30am-2:00pm, Wednesdays-Fridays 9:30am-6:00pm, Saturdays 9:30am-4:00pm.
3221 Martin Luther King Jr Pkwy Des Moines, IA 50310 - Temporary office hours are Mondays - Fridays 9:30am-6:00pm, Saturdays 9:30am-4:00pm..
5267 Merle Hay Rd Johnston, IA 50131 - Temporary office hours are Mondays - Fridays 9:30am-6:00pm, Saturdays 9:30am-4:00pm.

KANSAS
GREATER KANSAS CITY AREA
1044 E Santa Fe St Gardner, KS 66030 - Temporary office hours are Mondays-Fridays 10:00am-6:00pm, Saturdays 10:00am-3:00pm.
16101 W 95th St Lenexa, KA 66219 - Temporarily office hours are Mondays - Fridays 10:00am-5:30pm, Saturdays 10:00am-2:00pm.
1285 W Dennis Ave Olathe, KS 66061 - Temporarily office hours are Mondays - Fridays 10:00am-5:30pm, Saturdays 10:00am-2:00pm.
1310 S Enterprise St Olathe, KS 66061 - Temporarily office hours are Mondays - Tuesdays Fridays 10:00am-5:30pm, Wednesdays closed, Thursdays-Fridays 10:00am-5:30pm, Saturdays 10:00am-2:00pm.
1501 S Mahaffie St Olathe, KS 66062 - Temporarily office hours are Mondays - Fridays 10:00am-5:30pm, Saturdays 10:00am-2:00pm.
6801 W 91st St Overland Park, KS 66212 - Temporarily office hours are Mondays - Fridays 10:00am-5:30pm, Saturdays 10:00am-2:00pm.
15201 Antioch Rd Overland Park, KS 66221 - Temporarily office hours are Mondays - Fridays 10:00am-5:30pm, Saturdays 10:00am-2:00pm.
12020 Glenwood St Overland Park, KS 66209 - Temporarily office hours are Mondays - Fridays 10:00am-5:30pm, Saturdays 10:00am-2:00pm.
15415 Metcalf Ave Overland Park, KS 66223 - Temporarily office hours are Mondays - Fridays 10:00am-5:30pm, Saturdays 10:00am-2:00pm.
24200 W 43rd St Shawnee, KS 66226 - Temporary office hours are Mondays-Fridays 10:00am-6:00pm, Saturdays 10:00am-3:00pm.

MINNESOTA

1900 Stoughton Ave Chaska, MN 55318 - Temporarily closed on Thursdays. Normal business hours all other days.

MISSOURI

GREATER KANSAS CITY AREA
Blue Springs
605 Northeat Jefferson St Blue Springs, MO 64014 - Temporary office hours are Mondays 10:00am-5:30pm, closed on Tuesdays, Wednesdays-Fridays 10:00am-5:30pm, Saturdays 9:30am-3:00pm.
12300 NW Outer Rd Blue Springs, MO 64015 - Temporary office hours are Mondays - Fridays 10:00am-5:30pm, Saturdays 9:30am-3:00pm.
8408 SW, MO-7 Blue Springs, MO 64014 - Temporary office hours are Mondays - Fridays 10:00am-5:30pm, Saturdays 9:30am-3:00pm.
Grain Valley
620 NW Jefferson St Grain Valley, MO 64029 - Temporary office hours are Mondays-Tuesdays 10:00am-5:30pm, closed Wednesdays, Thursdays-Fridays 10:00am-5:30pm, Saturdays 9:30am-3:00pm.
Kansas City
3401 Broadway Blvd Kansas City, MO 64111 - Temporarily closed on Wednesdays. Normal business hours all other days.
1720 Grand Blvd Kansas City, MO 64108 - Temporarily closed on Tuesdays. Normal business hours all other days.
13750 Holmes Rd Kansas City, MO 64145 - Temporary office hours are Mondays - Fridays 10:00am-5:30pm, Saturdays 9:30am-3:00pm.
11510 N Main St Kansas City, MO 64155 - Temporary office hours are Mondays closed, Tuesdays-Fridays 10:00am-6:00pm, Saturdays 10:00am-3:00pm.
9200 N Oak Tfry Kansas City, MO 64155 - Temporary office hours are Mondays-Fridays 10:00am-6:00pm, Saturdays 10:00am-3:00pm.
8900 NW Prairie View Rd Kansas City, MO 64153 - Temporary office hours are Mondays-Fridays 10:00am-6:00pm, Saturdays 10:00am-3:00pm.
7401 State Ave Kansas City, MO 66112 - Temporary office hours are Mondays-Fridays 10:00am-6:00pm, Saturdays 10:00am-3:00pm.
Lee's Summit
24610 E US Highway 50 Lee's Summit, MO 64063 - Temporary office hours are Mondays - Fridays 10:00am-5:30pm, Saturdays 9:30am-3:00pm.
500 NE Jones Industrial Drive Lee's Summit, MO 64064 - Temporary office hours are Mondays 10:00am-5:30pm, closed on Tuesdays, Wednesdays 10:00am-5:30pm, closed on Thursdays, Fridays 10:00am-5:30pm, Saturdays 9:30am-3:00pm.
465 Southest Oldham Parkway Lee's Summit, MO 64081 - Temporary office hours are Mondays - Fridays 10:00am-5:30pm, Saturdays 9:30am-3:00pm.
953 Southeast Oldham Parkway Lee's Summit, MO 64081 - Thursday, June 4th will close at 2:00pm. Temporary office hours are Mondays-Tuesdays 10:00am-5:30pm, closed Wednesdays, Thursdays-Fridays 10:00am-5:30pm, Saturdays 9:30am-3:00pm.
3920 S State Route 291 Lee's Summit, MO 64082 - Temporary office hours are Mondays - Fridays 10:00am-5:30pm, Saturdays 9:30am-3:00pm.
Pleasant Valley
280 N Church Rd Pleasant Valley, MO 64068 - Temporary office hours are Mondays-Fridays 10:00am-6:00pm, Saturdays 10:00am-3:00pm.
7101 Stewart Rd Pleasant Valley, MO 64068 - Temporary office hours are Mondays-Fridays 10:00am-6:00pm, Saturdays 10:00am-3:00pm.

NEBRASKA

LINCOLN
6101 Cornhusker Hwy Lincoln, NE 68507 -Temporary office hours will be: Mondays - Fridays 9:30am-6:00pm, Saturdays 10:00am-4:00pm.
2701 W O St Lincoln, NE 68528 - Temporary office hours will be: Mondays - Fridays 9:30am-6:00pm, Saturdays 10:00am-4:00pm.

OMAHA AREA
7603 Crown Point Ave Omaha, NE 68134 - Temporary office hours will be: Mondays - Fridays 9:30am-6:00pm, Saturdays 10:00am-4:00pm.
15506 Harrison St Omaha, NE 68138 - Temporary office hours will be: Mondays - Fridays 9:30am-6:00pm, Saturdays 10:00am-4:00pm.
9413 I St Omaha, NE 68127 -Temporary office hours will be: Mondays - Fridays 9:30am-6:00pm, Saturdays 10:00am-4:00pm.
13919 Industrial Rd Omaha, NE 68137 - Temporary office hours will be: Mondays - Fridays 9:30am-6:00pm, Saturdays 10:00am-4:00pm.
6099 Irvington Rd Omaha, NE 68134 - Temporary office hours will be: Mondays - Fridays 9:30am-6:00pm, Saturdays 10:00am-4:00pm.
3206 N 102nd St Omaha, NE 68134 - Temporary office hours will be: Mondays - Fridays 9:30am-6:00pm, Saturdays 10:00am-4:00pm.
9815 Redick Ave Omaha, NE 68122 - Temporary office hours will be: Mondays - Fridays 9:30am-6:00pm, Saturdays 10:00am-4:00pm.
10921 Sapp Brothers Dr Omaha, NE 68138 - Temporary office hours will be: Mondays - Fridays 9:30am-6:00pm, Saturdays 10:00am-4:00pm.
10010 Scott Cir Omaha, NE 68122 - Temporary office hours will be: Mondays - Fridays 9:30am-6:00pm, Saturdays 10:00am-4:00pm.
1502 Bristol St Papillion, NE 68046 - Temporary office hours will be: Mondays - Fridays 9:30am-6:00pm, Saturdays 10:00am-4:00pm.
7910 Harrison St Ralston, NE 68128 - Temporary office hours will be: Mondays - Fridays 9:30am-6:00pm, Saturdays 10:00am-4:00pm.

NEW JERSEY
6700 River Rd West New York, NJ 07093 - Wednesday, June 3rd will close at 3:30pm.

CANADA

ALBERTA
AIRDRIE
285188 TWP 270 SE Airdrie, AB T4A 2Z1 - Temporarily will close at 5:30pm during week day business hours.

CALGARY
11807 40 St SE Calgary, AB T2Z 4M8 - Temporarily will close at 5:30pm during week day business hours. 4201 52 St SE Calgary, AB T2B 3P2 - Temporarily will close at 5:30 during week day business hours.

LETHBRIDGE
2615 Westside Drive W Lethbridge, AB T1J 4N1 - Temporarily will close at 5:30pm during week day business hours.

OKOTOKS 322119 15 St East Okotoks, AB T1S 1A7 - Temporarily will close at 5:30pm during week day business hours. 32115 338 Ave E Okotoks, AB T1S 1A7 - Temporarily will close at 5:30pm during week day business hours.

BRITISH COLUMBIA

1311 E Kent Ave North Vancouver, BC V5X 4T6 - Temporary office hours will be Monday-Friday 9:30am-5:30pm.

ONTARIO

85 Westney Rd S Ajax, ON L1S 2C9 - Temporarily closed on Sundays. Normal business hours all other days.

StorageMart Closed Locations:

The Office is temporarily closed at the following locations:

UNITED STATES

(no closures at this time)

CANADA

(no closures at this time)


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