COVID-19 Policies and Office Hours
Changes to Office Hours
We may have temporary interruptions to local office hours due to staffing accommodations in the interest of employee and public health.
Please contact your local store to confirm office hours if you need to schedule a visit.
Response to COVID-19
We are actively monitoring COVID-19 (Coronavirus) and we continue to keep the safety of our customers, staff, and community at the top of our priorities. We will post our latest updates here.
Self storage is an integral part of the supply chain for many local businesses and a repository for needed items and supplies for many of our customers. For this reason, when we’re able to do so safely, our doors and gates will remain open to our communities.
Our plan is to remain open for business, where possible, as we implement precautionary measures recommended by the CDC, alongside additional cleaning and sanitation procedures. We intend to follow all government guidelines and remain open or closed when mandated.
We hope these updates help you have peace of mind when visiting your storage unit.
CONTACTLESS ACCOUNT MANAGEMENT
We have many convenient ways for you to access and manage your account remotely, without leaving the comfort of your home.
U.S. and Canada
Additional Cleaning Processes
Our storage experts have been trained to follow enhanced cleaning processes to reduce necessary customer contact and maintain the highest possible level of cleanliness. Learn more about our Covid-19 cleaning procedures.
Changes to Employee Policies
As a global corporate citizen, we’ve decided to make the following adjustments to support our employees and customers.
- Working Remotely: All staff not essential to in-store operation have options to work from home, and we are following the protocol outlined by the CDC and WHO for keeping risk to a minimum in the office.
- Time Off for Employees: We’ve implemented easier policies to help employees access paid and unpaid leaves of absence and encourage them to make their health, and the health of their families, the first priority.