COVID-19 Policies and Office Hours

Changes to Office Hours

We may have temporary interruptions to local office hours due to staffing accommodations in the interest of employee and public health.

Here's a list of known changes. Please contact your local store to confirm office hours if you need to schedule a visit.

UNITED STATES

California:

  • 2450 Mandela Pkwy Oakland, CA 94607 - there will be no office or access hours on Sundays in January.
  • 2743 San Pable Ave Oakland, CA94612 - there will be no office or access hours on Sundays in January.

Iowa:

  • 3434 Harry Langdon Blvd Council Bluffs, IA - closed on Mondays in January.

Nebraska:

  • 9815 Redick Ave Omaha, NE 68122 - closed on Mondays in January.
  • 9413 I St Omaha, NE 68127 - closed on Mondays in January.
  • 14005 Industril Rd Omaha, NE 68144 - closed on Mondays in January.
  • 7603 Crown Point Ave Omaha, NE 68134 - closed on Mondays in January.
  • 1502 Bristol St Papillion, NE 68045 - closed on Mondays in January.

CANADA

Saskatoon:

495 Maxwell Crescent Regina, SK S4N 5X9- closed on Saturday, January 22nd.

UNITED KINGDOM

(No known office hour disruptions)


Response to COVID-19

We are actively monitoring COVID-19 (Coronavirus) and we continue to keep the safety of our customers, staff, and community at the top of our priorities. We will post our latest updates here.

Self storage is an integral part of the supply chain for many local businesses and a repository for needed items and supplies for many of our customers. For this reason, when we’re able to do so safely, our doors and gates will remain open to our communities.

Our plan is to remain open for business, where possible, as we implement precautionary measures recommended by the CDC, alongside additional cleaning and sanitation procedures. We intend to follow all government guidelines and remain open or closed when mandated.

We hope these updates help you have peace of mind when visiting your storage unit.
CONTACTLESS ACCOUNT MANAGEMENT
We have many convenient ways for you to access and manage your account remotely, without leaving the comfort of your home.
Contact Us
U.S. and Canada
855-580-2599

Contact Us
U.K.
02038 076091

Additional Cleaning Processes


Our storage experts have been trained to follow enhanced cleaning processes to reduce necessary customer contact and maintain the highest possible level of cleanliness. Learn more about our Covid-19 cleaning procedures.

Changes to Employee Policies


As a global corporate citizen, we’ve decided to make the following adjustments to support our employees and customers.
  • Working Remotely: All staff not essential to in-store operation have options to work from home, and we are following the protocol outlined by the CDC and WHO for keeping risk to a minimum in the office.
  • Time Off for Employees: We’ve implemented easier policies to help employees access paid and unpaid leaves of absence and encourage them to make their health, and the health of their families, the first priority.