We have been using a StorageMart unit…
We have been using a StorageMart unit since the summer of 2015, and from the beginning, our manager has been so helpful. She works with us, is always friendly and ready to answer questions, and quickly responds to requests. Thank you, Michelle, you rock!
Edward James Wallace
Staff is friendly, professional.
I was treated with respect and …
I was treated with respect and courtesy. The process was respectful and professional
clean and secure area with friendly …
clean and secure area with friendly employees.
I needed a storage unit the same day …
I needed a storage unit the same day and Called around to several places. Michelle’s Customer service is amazing!!!!!! The whole experience was simple and easy, would highly recommend!!!!
It is very clean and convenient storage …
It is very clean and convenient storage place very light up at night I like the company very nice and helpful
newly rented storage locked
location great, locker clean temperature controlled, staff friendly and efficient, good security. Overall, a very pleasant experience
I needed storage quickly
I needed storage quickly - was able to get temp controlled unit that met our needs. Service person recognized I had been given wrong size unit and changed us to one that we needed. Unit is close to home. Easy access.
Helpful staff, clean new facilities, A+
Nice clean facilities, security is at a high level. thanks
Very clean and polite people and different sizes of storage rooms
Michelle @ the Hickman store, Des Moines, IA
is always upbeat, courtesy A+, knows what she's doing, and just (other than the cost of the storage unit) a very pleasant person to deal
with always!!! Am very pleased to deal with year after year. Thanks Michelle!
Great place to store your stuff
Prior to this experience with StorageMart, I was concerned with the security and customer service that I would I find with a storage company. Starting with the phone call to ask them questions, the initial rental process including the golf cart ride to see our spot, and to the moving of our furniture and containers into our storage unit the experience has been a pleasant surprise. The staff were experienced, friendly and I was confident my belongings would be safe! If asked in the future where I would recommend my family and friends should store their stuff, I will recommend StorageMart on Hickman Rd in Des Moines.
Karen Urbandale, Iowa
I called the national number to inquire about storage rental. The rep was very knowledgable, pleasant and not pushy. The manager of the local office called shortly after and was so kind. Renting a space was fairly quick and easy and for a very fair price.
Just moved from another state,they made me feel welcome. He joked and kidded right back with me. It was really Great.
Amy J. Smith
The facility was clean, well lit and the staff very friendly. We felt very safe putting their stuff in the unit. Thank you
Good Service, Good Facility
Good, clean facility.
Office help is good.
Occasionally I find the store sign saying "Open" with a "Be Back In" sign posted as well.
I have used this storage unit three times and Michelle is wonderful. She knows her customers very well.
Climate control Units
We chose this place because they had indoor units, where our belongings would be safe over the winter. So far it's all been running smoothly. Clean unit, good size, couldn't be easier to pay the fees.
Simple to sign up, very pleasant people and easy in and out. Would have liked to have carts to move things in, but not a big deal.
Overall, very pleased.
The employees at storage mart are the best!
Friendly people, clean, bright facility and reasonable rates.
I thought everyone I talked to was very helpful and courteous. I would recommend it to friends.
This is my second time using StorageMart and both times I received excellent customer service, and reasonable rates.
The staff was very helpful and friendly. I would recommond them to family and friends]
So far I've had a good experience with this storage facility
Was great staff was very helpful.
I have never rented a storage unit and the experience was great. Michelle the manager that helped me was very helpful and great.
Clean as a whistle
The facility was very accessible and clean as whistle. The folks that helped us with this storage unit were very helpful and quite professional. We will be sure to use this facility again in the future.
We went in on a Sunday, and the gentleman was very helpful. Showed us 2 units that were available and gave us suggestions on locks to use.
moving from state to state
Michelle is an awesome employee!! Very personable and helpful. Great customer service from everybody.
StorageMart staff was friendly and helpful. I would not hesitate to recommend it to my family and friends.
Great Storage at anytime of day!
I am 9 months pregnant and have to move and storage mart has made that a lot easier for me. With my husband working all the time I was worried about how I was going to get everything moved on my own in a timely fashion. I have made a trip there everyday hauling things a little at a time. Best part is, I can go in the morning or late at night when he gets home with the bigger things. It has been a big stress relief getting this unit. And the people that work here are wonderful. Very polite and willing to help in anyway! Thank you so much storage mart!
No "catchy" title needed.
Everything has been fine. They pro-rated my rent when I got the unit so I asked if they will pro-rate when I vacate the unit in the middle of the month. I was told probably not but they would check on it and let me know. I have not heard anything back from them. It seems to me that if they pro-rate when getting the unit they should pro-rate when vacating the unit.
MOVING MADE SIMPLE!!
I really liked my unit- a 10x15. It was INSIDE, (also easily accessible) and although it wasn't a climate controlled unit- it was still relatively cool, clean, and didn't have that "musty" smell- and I wasn't worried about any humidity damage to my things. Michelle- the rental person- was VERY friendly, professional, and helpful. She deserves a raise!! I also liked that I had 24 hour access to my unit. Being a "night" person- I needed to be able to go during a time when most businesses are closed for the day. I like my WINDSOR HEIGHTS, IOWA STORAGEMART!! :-)
Deborah K. Poundstone
Great place to store with!
I've stored wi a few years ago. Michelle is really cool to work with. You have 24 hour access to your unit unlike some other places and great security. Property and units are very clean and well maintained. I checked into other places and decided to come back here. I really like the location and management alot. It's a good central location for me and close by to where I'm staying. I highly recommend them. They are very caring and will take good care of you!