Seamless and Easy
"Storage was clean, location is convenient, service staff went above and beyond. Carts are easy to find. - however there should be more garbages located near lockers/entrance door, somewhere convenient."
"I booked a storage locker for my son who was moving back from Montreal , to use till he found an apartment. Initially I booked a larger one, then that very night he told me he was selling off some of his furniture. The office staff were nothing but helpful in downsizing, showing me where the new one was , and there was no hassle with changing the locker so soon after I had rented it. I paid another administration fee ,which was totally appropriate , but saved my son the difference in the rental cost over the long run."
Made Easy and painless.
Was impressed with the service. One request though. Could someone please fix the wheels on the trolley as they squeal loudly. Very noisy. .
This is a good location to park w excellent service
Amazing office girl!
"She was so pleasant, friendly and patient!"
Fantastic staff at the 875 Don Mills Location
The staff at this store made my rental experience really great. I just recently got a locker there and they truly went out of their way to ensure i had all i needed to move my stuff.
A very good experience
"i had a worst experience with both locations both from 1) mccowan and sheppard and the one on gervais drive. first I signed up at sheppard and mccowan and I said I changed my mind. they charge money from my debit. but once I had gone to gervais drive, I was told they couldn't reimburse. I was recharged again at the other location. first time I came and ask they said 136 but the next time they jacked it to 188. all they say they just increased their price. manager by the name May promised that the other location manager Cody would reimbursed only to humiliated. the second time May told me about me she would be able to reduce their price that didn't happen either. I had the worst experience and I will never stay here. I am moving out. as we speak."
Great Customer service . Meii is excellent on her job . Very professional . Place is so clean
"Overall excellent experience with May and a good value proposition, simple paperwork--but add on insurance cost annoyed me."
"Your team was well imformed, professional, and polite. They were straightforward and provided lots of good explanations of my options. I would have given you a 10 if not for the fact that at the end of the transaction, I was informed that there is a $10/month surcharge for insurance if my insurance company did not cover storage (which of course they do not). I would have preferred to have the price quoted me as $10 higher, as opposed to a hidden fee that was tacked on--this was the only part of the experience that I thought was not customer friendly and a bit of a trick. It was unfortunate since everything else was above-board and very professional and customer-oriented."
You Rock and we roll together (the longest ever a time to keep one's things in storage). How accommodating and temperature controlled safe and secure . The place is accessible 24/7 and the staff very helpful knowledgable and friendly with the greatest communication skills and positive attitude always there to help. The company keeps the place well maintained and looking good lighting and bathroom facilities as well as outlets for plugging in what ever you may need Storage Mart is there to fill it. Thank you Storage Mart for the time well spent in space .
Amber made the rental process easy! I highly recommend Storage Mart facilities
I had a great experience with Storagemart. They were friendly and went out of their way to be helpful -- even on a Sunday when they were closed!
A great place
I have had to use Storage Mart a second time for a short term rental. The staff at the Don mills location are some of thefriendliest I have come across. Pleaseant,attentive and polite. they are also familiar with the unit sizes and the whole location is always clean.
User friendly staff.easy and quick registration. Flawless process on unit upgrade.
Disappointing experience was handled very well in aftermath
We had a situation in which communication issues caused a great deal of extra work for us however after this issue Storage Mart reacted in a very good way to make sure we were satisfied.
This is my first time to rent with storage mart it's good the service and price is amazing
Clean & Secure storage @ Don Mills-Eglinton StorageMart
We needed short-term storage close to our home. The staff at the Don Mills & Eglinton location was helpful, polite and efficient. The unit was competitively priced, clean and secure. We would definitely rent from this location again.
StorageMart Don Mills
Very clean facilities and the staff are friendly and efficient. Only drawback is this location only has 1 cart and the tires are under inflated. Overall the experience is better than expected and the rates are very reasonable.
My experience with Storage Mart was exceptional
Very happy with the service received. The staff is super friendly and very helpful. I would highly recommend this company to anyone
An 'all round' excelent experience!
Every aspect of my Storage Mart experience was positive. The online advertisment was easy to understand; a representative got back to me quickly with a response to my questions; the sales person at the location was extremely friendly, efficient and helpful; and the email follow up has been timely. No complaints!.
Supportive and helpful staff made experience of move less painful
I am fully satisfied with my experience at StorageMart mainly because it offered exactly what I needed for my move. A climate controlled, clean and accessible situation is what sold me on the company. However, the staff, especially the manager, Mei, are so pleasant and helpful it made everything that much easier. It is also priced right for my budget, so I am very happy with my decision to go with StorageMart.
Skate To Great
A great experience
We've been storing our charity's donations at StorageMart for ages. The staff is nothing short of incredible and we've appreciated their help and support along the way.
Everything I was looking for
We are in the process of moving and I needed a place to store a number of items during this process. A friend recommended StorageMart, The process of renting a storage locker was very straightforward and the woman who helped me set it up was very professional and efficient. The space I rented is clean and dry with a good climate control system. I have appreciated the 24/7 access and my feeling is that the location is very secure. In total, StarageMart has delivered exactly what I was looking for.
very good customer service and clean facility
the facility is very very clean, easy to move things in and out. staff are great
My experience has been excellent. Staff is very helpful and always polite. Space is clean and well maintained. I would recommend to anyone needing a place for storage.
Storage Mart Takes the Weight Off my Shoulders
I've had to close a Fitness Studio and move all my Weights and Exercise Equipment out with short notice. I was fortunate to get a good sized locker at an excellent price at my local Storage Mart. Really happy about that as I now need to sell my equipment. Storage Mart makes it easy with 24 hour secure access to my stuff. I'm comfortable leaving my things stored there while I liquidate. The staff is very friendly too and them getting to know their customers helps with security and comfort with doing business here. I just wish I could post an advertisement somewhere at the facility advertising my stuff for sale. I'm sure another customer would be interested.
Great service and convenience!
The staff was very helpful and courteous. He showed me around and recommended the right storage for my needs. He provided me with useful information. The storage location is also very convenient.
Second Kicks - Monica Beauregard
Whether your are dealing with Mei or Shamaz, you get a smile and a genuine desire from them to help you out. They are always friendly, extremely helpful and make our jobs of storing and retrieving things very easy. You can store your things anywhere in Toronto, so what separates this facility from those, is the staff. Compared to other storage facilities - this is by far the best!!
Storage Mart is easy to access and easy to work with. I signed up online to receive the discount and it was very smooth going when I got to the office to sign up for the first time. I had a great experience when working with the staff. She was very accommodating and found a unit that is closer the doors then the one assigned to me for ease of use and explained everything thoroughly.
Secure, Clean and Friendly Staff in a great location!
We use Storage Mart on Don Mills and Wynford location to store things as well as to park our 16 feet truck. Most of the renters there have become friends as we frequent the storage and most of the people have been renting for years. The staff is fantastic, friendly, and professional. The location is central and the security system is great. We highly recommend StorageMart for anyone needing to store things or rent a parking space for boats, trailers, etc