StorageMart goes 'Undercover Boss' for the Holidays

  • Cris Burnam

If you’ve ever given us a call when you forgot your access code, needed to pay your bill, or just had a question about the easy and clean service we offer, chances are you have spoken to one of our outstanding customer service representatives.

Because we always want to be available to help our customers, the folks answering the phones are hard at work day and night. As a reward for a job well done as well as to celebrate this special time of year together, managers and executives took an hour today to answer phone calls while the team enjoyed a holiday lunch.

Helping man the phones? None other than StorageMart President, Cris Burnam! The Burnam family has been in the storage industry for three generations, so Cris is no stranger to the dedication it takes to provide amazing service to each and every customer.

Cris had this to say about the event today, “Not only was it great to speak with our customers first hand, I was thrilled our customer service team was able to enjoy a holiday lunch together and know how much we appreciate their hard work every day.”

The team of 8 received dozens of calls and were able to help several customers choose a self storage unit that fit their needs. A dedicated team of storage experts ready to answer your call is just one of the many ways StorageMart makes it easy to cross ‘storage’ off your to-do list. 

Check out a few more photos from the action!

Cris Burnam

Call Center Lunch Team

Cris & Lucia

Julio Montes

SRC Team

About Derek Hartley

Derek is the Creative Content Manager at StorageMart and holds a Bachelor’s Degree in Communication from the University of Missouri. An avid animal lover and Netflix binge professional, you can usually find him enjoying time with friends and family when he isn’t catching up on a show with his dog, Mowgli.

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