100% customer satisfaction has been the number one goal since StorageMart was founded with just a single store in 1999. That dedication to serving the needs of customers is what made StorageMart a 2014 Torch Award winner from the Better Business Bureau, and, more importantly, is reflected in consistently positive reviews from customers on Google, Yelp and Trust Pilot.
Our Oakland storage facility located at 2450 Mandela Parkway in Oakland, CA recently received additional kudos for customer service by the online review site Yelp. For the third straight year, the store and staff has been recognized as a “People Love Us on Yelp” location. The staff earned this recognition for generating 17 Yelp reviews which average 4 stars out of 5.
“We couldn’t be more proud,” StorageMart CEO Mike Burnam said. “We’ve make total customer satisfaction our guarantee. Receiving positive feedback and testimony from customers and being recognized by a known and respected review site like Yelp for our customer service proves those aren’t just words being used as a marketing tool, but a true reflection of how we do business.”
If you’re a current or former StorageMart customer, we’d love to hear about your experience. Reviews can be left for individual stores on both Google and Yelp. Just search for “StorageMart” and the city where you rented storage space, then choose the correct store from the search results.