New to using storage sites.
Front office, Janice; made great recommendation; Go with 5x5x8 if storage amount is ~ 2 Suburbans full to the brim with plastic containers. Thank you. Fits snugly, but fits!
I found your agent friendly
I found your agent friendly, informative, and helpful when renting one of your climate-controlled units and I'm considering renting one of your other 10X10 units as well. Everything I've seen is clean and that was a big determining factor in giving StorageMart our business.
Friendly and service oriented
Friendly and service oriented. Excellent communication. Returned calls promptly and kept me informed. Price is very competitive and I got the first month free.
The facilities were VERY clean
The facilities were VERY clean. The customer service was EXCEPTIONAL.
Only my first month but so far so good.
So far my experience has been good. This is my first month.
I was very pleased with the service I …
I was very pleased with the service I received from the StorageMart agent. She was very pleasant and answered all of my questions. I think that the prices are too high, but when we need a clean place to put our things, we just have to bite the bullet and pay it!
Kansas City John W
Great place. Nice staff.
Manager very friendly
Manager very friendly, area is clean and easy to get my RV in and out of space.
Very nice facility! Clean, easy accessible!
The workers were very patient and super friendly!
Great On-Site Manager!
Just moved in last month and Janis, the on-site manager was exceptional! She was efficient, quick, extremely helpful, and corrected all the mistakes made by the corporate office who locked-in my reservation for a storage unit. It's the people like Janis on the front lines that makes a company successful. I highly recommend trying to work with the on-site managers instead of the corporate offices when you choose a storage company. These "on-site folks" are the people that really seem to know the properties and are not giving out false information about the units "just to make a sale". The facility and grounds looks clean and secure. And the customer service has been great. Be wary of dealing with the corporate office and just work with the on-site manager so you don't have to redo all the incorrect reservation paperwork. If the corporate staff had been more knowledgeable about the properties (or at least more willing to match the correct unit with the customer), I would have given the review 5 stars. 4 stars isn't bad.
Friendly and convenient
I rented an additional unit and the information was easily transfered to the new unit. Staff is friendly and professional.
It is good
Good and suggestible
Heather has been very helpful.
Very good service.