Fantastic service - the manager went above and beyond to find the storage unit that would be right for me.
We ran into an employee and she was …
We ran into an employee and she was very nice and helpful.
You can rent a storage unit from anywhere and basically get the same exact thing. Here, it’s the staff that makes a difference and working with the manager has been a pleasant experience. I had an issue with my unit and the manager corrected it right away!
Better then Fair
Better then Fair, the young lady who helped us could have been better trained. She was nice but she she did not act confident doing the paperwork and she could not get our pass code entered into the computer properly so we could not get through the security gate
All Around Good Deal
Friendly staff. Clean safe climate controlled storage. Convenient location. Pricing materials clear and fair. Move-in bonus was a great motivator. This is a solid business.
Great Units, Great Staff
Gary was very helpful and a pleasure to work with. He helped me find a storage unit that suited my needs after I had chosen the wrong one online. It was an easy and seemless process thanks to him. The units at his locations are always on great condition and the property is well sought after. It's a place I trust completely with my belongings.
Gary and staff are great!
Absolutely the best experience I could have imagined!!
It was clear from my first inquiry that Gary cares about his customers and wants them to have the best experience possible. He and his assistant Wendy have gone out of their way to make sure I am happy and have everything I need. The facility itself is extremely clean, secure and well-lit. I've been there at all hours and have never felt uncomfortable, even well after dark. All-in-all, my expectations have been far exceeded!
Hurst Project Management
Storage Mart at 151st and Antioch
We have needed space on and off for 4 years. Gary, the Manager, has always been great. His customer service is of a quality I wish I could find in other areas of my business dealings. Thank you, Gary, for being so helpful and responsive!!!
-Hurst Project Management
Excellent customer services and very clean units.
Staff very helpful making my move much easier!
Helpful, flexible in accommodating our storage needs
Worked with us in providing units to best meet our needs. We were having to change the size of our unit at the last minute to accommodate our things. It was clean and easy to unload home furnishing from the moving van. I would definitely recommend this facility to anyone. It's also nice to be able to get to my things 24 hours a day. Very friendly staff that listens to your storage needs!
clean - friendly
no problems - efficient leasing process
The facility is secure and immaculate. Gary the manager could not be more helpful when needed. Give him a raise
Facility is easy to access. Storage units are clean and secure and the staff is always there to answer questions and suggest solutions to problems that might arise
Satisfied with my storage
The gentleman I spoke with was knowledgeable and very helpful. I haven't had any issues and it's in a good location. Clean and solid security.
Getting my first month free was a bonus! I also like that I can rent month to month.
We have lived out of the area for a few years, but now that we are back in Overland Park we went to Gary at StorageMart to arrange for storage once again. We were very happy with our experience there before - there is no reason go anywhere else!
Very convenient location and friendly staff.
The staff at Storage have done a great job. They know what customer service is supposed to be. I would recommend them to anyone.
Convenient & Easy
Easy rental transaction. Called to inquire to national number and received all the required information. Shortly thereafter, the manager of the location I was needing made a personal follow-up call. Reserved on the spot. Competitive rates and good customer service.
Always Excellent Service and Upkeep of Property
Asked to write a "new customer experience review" when in fact we have been a customer for 4 years. This was triggered because we moved to a larger space. We continued to lease storage because the property is kept up and the manager is an up person and very helpful. Their supplies are competitively priced (discounted to lease holders).
We just started using our storage unit but are very impressed with the cleanliness of the facility and the security of our unit.
Totally satisfied from start to finish
Could not have been happier with the friendly, courteous service that I received. They were concerned with my individual needs and were eager to make suggestions and worked to meet them. Follow up was greatly appreciated. Not something that is " business as usual" in this day and age. Thank you for a good experience. All your efforts were greatly appreciated!
Everything went very smoothly
The truck was clean & performed well. The service at the U Haul place of business was professional & I was treated with respect.
We love Storage Mart!
The storage spaces are clean and easily accessible. Gary, the manager, is informative, helpful, and personable.
Fantabulous customer service, response, and helpful
We have nothing but good things to say about StorageMart.
Our experience has been very positive from the first day.
Very accommodating to our needs. Safe, secure and clean.
Management was wonderful.
Good booking experience in overland park.
Had good experience with Overland Park booking however my experience with KC MO was terrible.
My initial visit and rental process was very friendly and helpful.
I was impressed with the facilities and ease of using a small storage area that was some distance from the elevator and unloading area. The process was very easy to sign up and understand what needed to do and what my charges would be.
Antioch Storage Mart
Staff was helpful and facilities are clean. All storage is climate controlled which is nice. Great experience overall!
It was very professional and easy
I cannot remember the gentleman's name who rented us our unit but he was very nice and professional. he took us to the unit and made sure we knew how to operate the gate as well as the roll up door.
very good experience
This location is like a 5 star hotel!
Top notch service
Easy to work with, great location, and safe. All for a decent price.
Simply the best!
The entire experience was so easy, so simple and was handled with ease. I would recommend Storage Mart to everyone if you need an easy transition from one home to another!
The people there are easy to work with. I had an easy experience moving my stuff into my storage unit. They even gave recommendations on who to use for moving.
We needed a storage unit for my daughter who is ill and moving home for family support from Florida. We were treated with kindness and compassion. Our needs were listened to and the service was targeted to meed our needs. Thank you for hiring great people who offer outstanding service.
Very easy to work with.
It was an easy process with very good results. The GM was nice to work with.
Gary runs the place great
Well Kept Facility and Very Friendly
I would recommend this facility.
Storagemart review #1650
It would have been a 5 but the 2-3 price increases within two years took it down one star. Gary manages an oustanding facility. I would recommend his facility to anyone (and have done so).
Great Customer Service!
Easy to rent a unit with a very friendly staff.very cleaned and safe.
Very satisfied with my storage
Obviously, I would rather store my boat at home but is not possible, so at the time am very pleased with my storage at Storage Mart.
We were very pleased with the service, and the facility is very nice!
When I called to check prices the guy who helped me was very nice and helpful. He helped me find the exact unit we needed, and we are very pleased with it.
Very happy with my rental
Very clean and secure
Management was very helpful in setting up rental
It was a fast, friendly experience and at a fair price
Gary Bidlerback did a great job of explaining the procedures and getting everything set up. It was quick and easy to accomplish the set up.
What a great and pleasant experience i had with Gary the manager! There have been hurtles and he jumped over them for me!
Review of Storage Mart #s1650 at 15201 Antioch Road in Overland Park, KS
I had one storage unit at this facility and now rented a second one. I'm very happy with the Manager Gary Bilderback and the facility itself. I've always been able to access the space easily in one of the two indoor loading areas and have always been able to use the carts to transport my stuff from the doors to my units. The place is well lit and seems safe and clean. I would recommend StorageMart to others looking for units to rent.
Gary has always responded quickly and very professional !!!