Natalie at StorageMart is fabulous!
I recently sold a large home (moved to a small townhome) and had an excess of items in storage. After selling a large number of items, I needed a smaller, easily accessible, safe, an affordable unit. This seemed impossible until Natalie at StorageMart on Eola literally came to my rescue. She went above and beyond to help me find a solution to fit my complex situation. Natalie took the time over the phone, and as well in person more than once to help me! I am so very grateful, my items fit perfectly, they are secure, and the price is affordable! Thank you Natalie for being the great individual that you are. I will be with your company for a long time to come.
Very friendly staff
Very friendly staff. Very accommodating to my needs.
Friendly and courteous staff
Friendly and courteous staff. They are helpful and professional.
Great customer service
Great customer service. Clean Facility. Good pricing on the rental units.
Very smooth transaction setting up unit rental
Very easy transaction setting up climate controlled unit rental. All questions answered with explanation. Employees are friendly and willing to hand walk you through the process
A Great start, but …
The primary contact was straightforward and efficient. Lately I have noticed corporate billing is getting "ahead" of itself in billing for a month three weeks prior to that month. That does not sit well.Next, recently somehow the security gate at the entrance to the storage units has been damaged and removed. This leaves all the storage units open to anyone walking by with bolt cutters. I am hoping there are camera's viewing the property and those video images are monitored, not just reviewed after someone's contents have been stolen.
Watch Free Month
We rented mid-month and were attracted by the"Free Month" offer because we still had items in storage in another state that we had to pay for until we could consolidate. It wasn't until we were signing our contract that it was slipped in that we only had the rest of the month and our rent would be due on the first so basically understand that "month free"
Moves around a bit.
Good price.good storage. Good peoples
Good place to store your stuff
Very easy to get started. First month free. Easy in and out to unit. We've been happy so far.
StorageMart - Eola Road
All staff here at this location have been so helpful with all our questions/concerns. They've given us lots of good advice too.
A very welcoming feeling and a great rate on the unit.
I compared customer comments and unit rates in my area of Aurora, and Storage Mart was my hands-down #1 choice. Once I actually made contact with the personnel at the Eola Rd. Store, I felt welcomed and reassured that I was making a wise decision.
Roger Aurora IL
Well Worth the Move to StorageMart
The atmosphere is nice and calm. Rondia Daniels is informative, thoughtful and considerate. The other renters even seem more laid back. Everyone waves to each other upon entering or leaving the facility. There is a donations shed that helps when your collection has outgrown your storage capacity and Rondia is more than happy to walk you through it. I'm glad I made the move to StorageMart.
Rohnda is absolutly awesome. She helped me figure out the best unit when I had no clue which one would work for me. Nice clean units also.
Review of facility
Rhonda is very nice and operates the storage facility efficiently.
Always Meeting My Specific Meeds
We've been customers of our StorageMart for 5 plus years now. Our store manager does a great job of consulting with us on what we're storing and the best units at the right price in which to do so... changing, upsizing. downsizing, whatever we need. A great experience.
It's clean and easy to use!
We have had a really good transaction since joining. This is actually our 2nd tine, Rhondia is an ananzing person to deal with and was very helpful to us,
Quick and Easy!
Very easy to rent our storage unit online. The office staff was helpful and the unit was clean and dry. Prices are comparable in our area. Unit was easily accessed and even with a 26 ft truck we easily got in and out.
Super helpful property manager, nice clean unit!! No complaints!!!!
Property manager great
The whole experience was great. Very helpful in making the right Choice and process super easy!!! 5 stars for sure
Michelle G Martin
Great place and very helpful!
The management staff at the StorageMart located on Eola in Aurora do a great job explaining the rental process, and ensuring the units are clean. They also listen to the needs of their customer and find the correct storage solution to meet their needs.
Keep up the great work!
Very quick response! I finish my moving tasks on time.
The location is close to my home. Very clean and convenient. The manager was nice.
Great rental experience
Rhondia was so patient in answering all my questions, She worked with me to try to ensure I had the right sized locker for the right price.
StorageMart is a great place to store your stuff!
Rhonda was so helpful and the price is reasonable. I'd highly recommend it!
From previewing my space to signing the papers, I felt like the service here was top notch. I was referred to this location, and was not disappointed. Easy access in and out of the facility.
No Muss, No Fuss
The place is spotless, the rates are competitive, the service was outstanding. In and out in 20 minutes with exactly what we needed.
I was very satisfied and felt very welcome when I called and inquired about storage units. The gentleman that I talked to was so nice and it I decided to choose Storage Mart for my storage needs. Thank you.
We've had a great experience. Our stuff is dry and safe!
I would recommend Storage Mart to anyone. They have 24 hour hours and great service. The storage facilities are clean, dry, and I feel good knowing my things are in a safe place!
Janet L. Poage
We were extremely pleased with the personnel; their helpfulness, pleasantness and knowledge were exceptional.
The facility, its cleanliness and accessibility are as great as the people operating it.
Moving Day at StorageMart
All employees were very helpful from the day I inquired about renting a space to the day I moved in. Rhonda was very helpful on move in day, going twice to my space to make sure I knew how to properly lock space and using the code to get in and out of gate.