Very friendly and accommodating
Very friendly and accommodating. Clean units and premise.
West Des Moines StorageMart
Person at the facility was very pleasant and helpful. Only 4 stars because process took longer than would expect especially given I did almost everything online. Recommend adding the agreement and accepting to the website; and, ability to upload insurance declaration.
They even noticed that I had locked my …
They even noticed that I had locked my unit open and notified me immediately.
Great customer service
Great customer service! Answer all your questions you have!! Helps any possible way available.
Greqt customer service!!!
Very helpful in my short time so and of moving. Answered all my questions and done everything they could to help me out. If I needed biger storage then helped to make my move easier!!!!
Best Service ever recieved!
We would recommend this company to anyone. This Storage Mart in particular! The service we recieved from the manager Joan Marie was OUTSTANDING! Very professional we know we made the right decision leaving our belongings with your company.
Jennifer Sproston ?? Holly Warren/
It was an awesome experience I really enjoyed the lady that isn't my StorageMart that where we were at down off of Grand I will she will be missed when she leaves
Very clean and love the staff...
Very secure and very clean...
The manager made all the difference!
Jean Marie, the manager of my local Storage Mart, made all the difference for us, in a move that turned into a nightmare. I won't go into all the details but, being forced out of our home by our buyer earlier than agreed to, then bad movers, then a hotel stay for 10 days that involved loud guests above our room...If it weren't for feeling secure in the knowledge that Jean Marie was in charge at our local Storage Mart, I'm not sure we would have made it through. She sympathized with our circumstances, advised us on what they had to meet our needs, and really helped to keep our frayed nerves in-check. She provided top-notch leadership, and down to earth service. I would not hesistate to recommend this location to friends and family. Give Jean Marie a raise!! Thanks so much!! :-)
Excellent, Friendly and fast service
Very clean storage in an excellent location. Couldn't be happier.
Great Service, Great Storage
Best experience I've had renting a storage space. Was met at the door and expected by the staff. Quickly ushered to the space on a golf cart and able to view the space. Liked it so much we got a second space at the same location.
Management was friendly and helpful, I got a great deal on my storage unit and it's in a convenient location.
Convenient and secure
The unit is in central location and just what we needed for short term needs
Very Good Experience
The office manager of the Storage Mart in West Des Moines is very welcoming, efficient and effective. She got us checked in quickly and kept our paperwork on file so that subsequent changes to our storage arrangement were handled quickly and accurately. She even remembered our names. You don't necessarily expect good customer service at a place like this - we were pleasantly surprised.
Everyone is helpful and so nice. Our storage was really clean.
Excellent experience so far
Very convenient location and good price. Facilities are very clean and well kept. Associates were well trained and efficient the rental process took only 10 min and my storage problems were over. Only one hangup and I can't really blame Storagemart- I did not think to bring a lock at the time of the agreement because I did not yet have the storage items ready. Had to buy a new lock. Not a big deal but would have been nice to know in advance. Thanks.
I only needed a short term storage unit and they were very accomadating and made everything very easy to get to and made sure I was happy with the unit I got!
convenient location and great on-site manager
Very easy to use this facility.
Fast, Clean, Efficient!
It is easy to use StorageMart. The managers on duty were knowledgeable and helpful. The facilities are clean and easy to use! Good experience`