Pat K.7/21/2015
My first storage unit.
I looked at two companies, across the street from each other and convenient to my house. Storage Mart was more reasonably priced and friendlier. So far, so good.
SJH5/17/2015
Very impressed
The people at Storage Mart are extremely helpful and professional. The facility is very clean and easy to get into at any time. I will continue to use Storage Mart and recommend it.
Gene Mendoza5/5/2015
nice and clean
the people working there are very accommodating and helpful. it is the right price for a storage place.
Todd4/19/2015
So far, so good
Just signed a contract with these guys. I'd checked out different self-storage places in the Vienna/Fairfax area, and while all staff was friendly, and the places themselves clean and secure, I found that the amount quoted was high, or -- worse still -- higher when I showed up at the facility to check it out than when I'd been quoted a price on the phone. But the guys at StorageMart did not play this game. The price I got was the price I'd been quoted on the phone -- and their price was the best I found. The facility is nice, and there's 24-hour access (not the case in some of the other places I visited). Both were very friendly, explained the process well, and obviously knew their business. I'll post later if my long-term experience doesn't match this initial one, but so far, so good.
Bradley Streeter4/6/2015
Storage Mart
We found the gentleman in charge to be very friendly, helpful and eager to satisfy our storage problems. The center was clean, well lit and the storage area easily accessible. We would definitely recommend your facility to anyone in need of storage.
Juanita Wade3/16/2015
This storage place is great.
Glad that I store my furniture here.it really has nice employees and they are very helpful.
Bruce Henderson11/26/2014
No contract necessary here
Storage Mart is a great, clean place to store your belongings. The staff is friendly and very helpful with choosing the appropriate unit that fits your needs. And you have the freedom to pay month to month. No contract necessary. So if you need a unit for 2 months or 2 years, Storage Mart is your place.
Isis De Sanchez11/22/2014
You guys are awesome
I Will recommend Storage Smart because they don't have hidden changers and the customer services is great!
R Kaden5/21/2014
Great customer service and facility!
Impressed with everything.
Cheryl Windsor3/19/2014
"A ""Pearle"" Among The Storage Units!"
From the moment I walked in the door of the StorageMart at Lee Hwy in Fairfax, VA, I was greeted and taken very good care of by Pearle - she is courteous, professional, and knowledgeable about the facility. She happily showed me several storage unit sizes and answered all of my questions thoroughly and to my satisfaction; so much so, I rented without hesitation that very day! The facility is laid out well and clean. I chose StorageMart especially because it is convenient to where I live and the fact that you have 24 hr access is a plus over other facilities that I visited. If Pearle is the standard of customer service provided at this facility, then I know I will be a happy renter! I also very much like that this StorageMart is involved with the community and local charities - Well Done!
Michelle2/25/2014
Above and Beyond Service
I was late getting to the office before they closed. I called. The employee stayed an extra 45 minutes to serve me. She was pleasant the entire time and not at all annoyed. It was a great customer service experience.
Lawrence Reasoner2/11/2014
Perfect!
The staff was very accommodating and friendly, and provided a unit with the terms and options I requested.
Judith McClimans2/1/2014
Super customer service
We needed a unit quickly due to an emergency and we were able to reserve one in about 10 minutes!!!!
Emily1/20/2014
Awesome service with a smile
When I first walked in, Joe was at the desk. He was very professional, friendly and provided awesome customer service with a smile. Nowadays, you do not often see a young gentlemen giving professional service. Refreshing to know that there are still young college students who take pride in their work and aim to give the best customer service possible. He took the time to show me the units and thoroughly explained about the rental storage unit process. I told him that I would get back to him. At the end of my visit, I also met the supervisor - Seth. He too was very professional and friendly. They make a great team. I went home and researched more units because I am on a tight budget. I did find one closer and a little cheaper, but their customer service was not very pleasant, so I opt to go with storage mart due to Joe's wonderful customer service.