Marsha Porter4/25/2018
This place was great
This place was great. They had excellent customer service. My storage was for short time before moving to larger storage, and the transition was smooth and pleasantly done.Thanks FAIRFIELD, CALIFORNIA OFFICE
Naisha Bible10/10/2017
I have had nothing but the best …
I have had nothing but the best experience(s) with Maddie at Storage Mart. I would definitely recommend Storage Mart to others, it’s clean, low cost, excellent customer service and perfect convenient location.
Maddie is great, I have also dealt one time with Jason over the phone and he was awesome as wel!
Thanks!
Naisha Bible
Roberto Medina7/29/2017
Make moving easier.
I was able to communicate with the company online, by phone, and in person. I pre-paid online and all was ready when I arrived in town with my goods. The facility is clean, well ordered, and easy to find.
Jose Rivera4/30/2017
The staff that assisted me are very …
The staff that assisted me are very friendly..
Porntep Angkratok4/27/2017
Great customer service
Great customer service, very easy to contact and quickly resolved issues
Ms, BDW4/26/2017
Great customer service
Great customer service, very nice and helpful manager.
Patrick Doyle4/11/2017
Exceptional customer service from the …
Exceptional customer service from the Manager, Madie. She is very helpful and goes above and beyond with making the moving transition pleasant.
Megan Lewis1/12/2017
Very accommodating!
Storage Mart makes sure you have everything you need! I had a leak in my unit and they transferred me to a bigger unit and didn't make me pay the bigger unit charge. That is true customer service!
Nicole Lewis1/5/2017
If you're looking for awesome people...
Maddie is amazing and has been extremely kind and helpful in regards to my account and that of my grandmother's. I would recommend them without hesitation. :)
C. Spells1/2/2017
2nd to none, and impeccably run!
I'm a happy customer of multiple units, for MANY years at the Storagemart located on Walters Rd, in Fairfield, CA. It is 2nd to none, and impeccably run by it's dedicated and Sweetheart of a Manager, Madeline.Security, service, heart, and compassion make it THE location for all of your storage needs no matter how close you are, or how far you have to travel! It's practically my 2nd home!-C. SpellsFairfield, California
Casey Maloney1/1/2017
Madie was great! Courteous and effi …
Madie was great! Courteous and efficient! I've never rented a storage unit before. Storage mart made it painless!
Michelle Plante12/6/2016
Great Service!
The people who work at Storage Mart in Fairfield, CA are amazing. Each and everyone of them has gone out of their way to make my experience the best. The manager, Matty, and Jason have been there to help whether is needing to relocate to a bigger unit or to one with more access, or needing to enter my unit in off hours, requiring a pull cart, or a hammer. The maintenance person (don't know his name) also has gone above and beyond to make my experience the best. Just the other day he oiled the garage door of my unit without me asking. I use the units for my business, so being able to get good service is important because it means that I can run my business most efficiently.
Ruben Farias10/14/2016
5 Stars For Madeleine
Madeleine the new manager at the storage mart on Walters Road is a true professional in every sense of the word. She always smiles, she's courteous, and very patient and helpful.
She gives 110 percent to her job and the customers. I always look forward to dealing with her. She never disappoints and knows how to constantly keep her professional bearing.
Stephanie Cain9/12/2016
Quick and efficient!
Very Customer friendly, quick and efficient!!
Daniel Mikkola7/1/2016
Rosalia and Madie are...
Friendly, accommodating and punctual. I recommend anyone in Solano county to go to storage mart for a great customer experience and great storage. Go see Rosalie and Madie and they can work with you in what you need.
Renee Zaring5/26/2016
Clean and Friendly
Great place, very secure. The staff are outstanding.
Angela C.5/17/2016
Excellent Customer Service
The staff at Storage Mart on Walters Rd in Suisun City are top notch. Rosalia and Madeline work very hard to ensure that everyone is treated fairly. I noticed a leak in one of my units and Rosalia immediately took pictures and informed her manager.
j0sh9/19/2015
Recommend
Great, friendly staff. Very helpful and accommodating.
Quick lease/rental process.
Nice units at fair price.
If you get anything but an outside roll door unit - it's a tight fit to get furniture into, but still managed to get a large sofa through both doors.
They are able to give you 24 hour access when requested which is very nice.
Toy Younger8/25/2015
Safe and Clean
Storage Mart is a great place to keep your valuables. They have a great extended hours policy that is wonderful for families like mines that has adults that work late. The only complaint I have is the price. I wish they offered discounts to customers that stay over 30 days.
Aaron Degracia7/26/2015
review
Overall I would say a decent place. Availability was good, price was reasonable and better than most. 1 particular employee was rather inconsistent had different attitude in each dealing with. Manager Rosalie has been excellent and yard assistant friendly and helpful. Unit average in cleanliness and appearance nothing fancy or spectacular not the worst I've rented and not the best either.
Erica Sanchez6/24/2015
Great service
it was great service the lady was very nice
Josh Williams5/11/2015
Great Customer Service
I really awesome customer service and they had a storage unit that would fit my need and I did not have to wait on any list. I did have some issues with my storage in which the quickly resolved. Not having a maintenance staff on full time made it a little difficult to get their for the maintenance but we made it work.
Laura Pariani4/17/2015
StorageMart is beyond wonderful.
Very compassionate and very helpful.
Lorna Stephen9/2/2014
The service is impeccable. I highly recommend Storage Mart.
We were in need of a large unit and fortunately there was one left. Madie was so accommodating, professional, polite, understanding and so very helpful.
We had just traveled across the United States only to find out we were mislead by the U-Haul facility down the street. Exhausted and frustrated, we felt so fortunate that Storage Mart was there to make the transition into a unit immediately and so smoothly and with no reservations - amazing.
Stella7/22/2014
Right store at right price
the manager is very enthusiastic, she patiently explain all the detail about the rental and made th whole experience enjoyable.
It is the cheapest storage I‘ve found and they have the 99% off deal for the first month, that makes it even better.
i moved to a different town, the manager said she is happy to check on my unit if i call. It‘s a nice service to offer as i feel safe to have my stuff storage there.
Rebecca Beeler6/26/2014
Helpful, professional, and very nice!
I needed a storage unit and found StorageMart in Fairfield online. I read great reviews on their business so I thought I would give them a try and I am glad I did. The manager was very nice and always there when I needed her. The front office was clean, organized, and had a lot of supplies to help with anyones needs to move in. I got a great deal on my unit and I would definitely recommend them to anyone.
Sharon Green3/13/2014
THREE CHEERS (HOORAH, HOORAH, HOORAH!!!) FOR STORAGE MART!!!
I went into the StorageMart the other day to inquire about renting a small storage space and I was promptly greeted and given the best customer service that I have experienced in a very long time by Rosalia. She was so professional and courteous, providing me with all of the pertinent information required for me to rent my storage place. I left there after renting my storage space with renewed faith in receiving EXCELLENT CUSTOMER SERVICE! THANK YOU VERY MUCH ROSALIA AND PLEASE KEEP UP THE GREAT WORK!!!
Simone Tatman2/23/2014
Be Smart, Rent from Storage Mart!
If you ever need to rent a storage unit, go to Storage Mart.....they have great prices and several different sizes for your storage needs. The staff is friendly, knowledgeable and helpful. This is my second time using this company and I have no complaints.
Ronald Mattson2/19/2014
Friendly people and a clean facility.
We have had a very pleasant experience with this facility. Everyone that we have dealt with has been very helpful. Our locker is clean and the facility is free of garbage.
Jeannine Nati2/19/2014
SUPER FRIENDLY
Friendly and helpful manager! The storage is decent price, clean property, secure.
Darcy Britton2/18/2014
Simple.
Call and was setup even during the hours the facility was close...
Dan Kile12/6/2013
Just what I was looking for.
Good prices. 24 hour access is really nice.