Smooth Move !
Ellen the manager is great :) Extremely helpful and professional. Highly recommend this facility.
Amazing Customer Servixe
This was the best customer service experience I have had in a very long time. I cannot recommend the 67th street location any higher. Great!
Great customer service
I experienced wonderful customer service! The unit was clean and well maintained. Very happy I chose to use Storage Mart.
StorageMart on 67th is clean and well maintained. The manager is great ... she is accommodating and takes pride in the facility. On second visit, I had problems with the lock and on a Sunday she offered to help!
Best Storage place in town!
The customer service was great at the location on 67th street. She really cares about her clients. VERY SECURE! and easy to get to. Glad I picked this location over the other locations. I originally went to the wrong Storage mart and the guy did not bother to tell me I was in the wrong place until he tried to change the type of reservation I had set up and I argued that was not the size of unit I reserved. He was very unprofessional at the location on 75th street in Overland Park, KS.
So easy and fast
I reserved my unit on-line, which was a very easy process. Unit number was supplied at that time. Then I visited the facility and completed paperwork. Very fast process, maybe 10 minutes. Only issue was this facility required use and purchase of their own locks, which was not advertised on website. Website indicated to bring my own lock. Not a big deal, but possible improvement on website for StorageMart. Overall easy and fast process.
Clean place great staff
Great staff and the place is clean.
Review of experience with Storage Mart.
On the positive note, clean, easy to access, and management lives on the property which provides extra added security. On the negative side, management difficult to get a hold of by phone and doesn't seem like there is ability to pay bill online which would be a definite plus.
Excellant customer service!
I needed a storage unit and realized afterward that it was not big enough. I can't remember the woman's name but she operated this Storage Mart and helped me find another that was very close to the first one. She is great to work with!
Brenda in OP
Fair price, close to the highway
The Manger is very nice and helpful. The unit is just as described and good price compared to other facilities. The only drawback is that it is on the other side of train tracks and can be hard to get back to the highway during rush hour.
Convienent Storage Solution
Storage Mart had an available storage unit when I needed it for a quick solution to a moving need. The person with whom I made the reservation was polite, friendly and helpful. We were able to get a free month rental which took some of the pressure out of moving. I would definitely recommend Storage Mart
Great friendly service
Professional, curtious service
Ellen the manager is great! Super easy, clean units.
I really enjoy the fact you have 24 hour access to your unit. It really helps when you need something at an odd hour!
Excellent storage support
Excellent storage support
Good Customer Service
The assistant was very helpful, knowledgeable and people oriented.
Great Staff and Property at 67th and 1-35, Merriam, KS
The property was very clean and well maintained. I felt that my belongings would be safe and secure there. The Staff front office woman working was very helpful and informative. I was very satisfied with the way I was treated and the processes they have in place. I have already referred others to us this site.
They make this easy!
Start to finish renting space from Storage Mart was a breeze. Starting with the initial phone call inquiry I found the people helpful and considerate. I was able to get my car stored same day and the whole process was painless. So glad I called them first!
Why would you need to look elsewhere?
I was treated with respect as soon as I walked in. I am a valued customer in your eyes. Got a great rental space. Manager is very fair and courteous. Prices are fair for the area. Only one drawback was the response time from my internet reservation. Made the reservation on a unit on a Sunday and got a call back on Wednesday mid morning. Glad I didn't wait by the phone for a response. Still happy cause I was not in a big hurry. Some others maybe though.
Good place for storage
I'm not sure how to give a review for a place to store items, but I'm writing this because Storage Mart will donate $15 to the Red Cross for every review. Anyway, the staff was friendly and I haven't had any issues with my things. If you're looking for a storage place in Kansas City, I would recommend trying this one.
StorageMart is not only friendly but offer great pricing and secure grounds!
Was moving from out of town, was able to work with me and make sure the moving truck arrived safely and keys were exchanged appropriately all in a smooth manner. Very friendly staff