Mary McClenaghan4/18/2018
Everyone there has been professional…
Everyone there has been professional and courteous. Packing supplies are available there at a comparable rate.
Mary McClenaghan4/18/2018
Everyone there has been professional…
Everyone there has been professional and courteous. Packing supplies are available there at a comparable rate.
John Laing10/29/2017
Very helpful and friendly staff
Very helpful and friendly staff. Local Mgr Dave didn't try to oversell but rather took the time to determine the appropriate size for my items. Suggested flexibility in contract as well as he wants to work with you so not to be paying for storage when there's nothing there. In-store items were well displayed with sample boxes made up to get an idea of size. Would highly recommend to anyone looking for storage.
John Laing10/29/2017
Very helpful and friendly staff
Very helpful and friendly staff. Local Mgr Dave didn't try to oversell but rather took the time to determine the appropriate size for my items. Suggested flexibility in contract as well as he wants to work with you so not to be paying for storage when there's nothing there. In-store items were well displayed with sample boxes made up to get an idea of size. Would highly recommend to anyone looking for storage.
Mellanie Maclean8/30/2017
Very clean and easy access.
Very clean and easy access.
Michelle Bonenfant8/14/2017
Quality service.
Service was outstanding. The storage unit was cleaned. No problem at this point.
Anne Marie Derks7/10/2017
Great experience
Very impressed with the service. Friendly and very helpful. Kept me informed when a storage unit came up. Highly rcomment this team at storage mart in St Thomas. Anne Marie
Robert Oakley5/29/2017
Great to deal with and easy to book a …
Great to deal with and easy to book a reservation
Marcia Muller4/13/2017
Absolutely a five star rating??!
I found storagemart personal to be very courteous, helpful and efficient. They do deserve 5 stars!
Sincerely,
Marcia MullerThe storagemart in St.Thomas ,On. deserve an extra star! When I needed another unit because of too much stuff during a move,they realized the hurry I was in and were willing to stay open a few minutes longer until I could get to their office.
Steve2/16/2017
5 Stars
Storage Mart in St.Thomas has amazing customer service, I would highly recommend this location to anyone looking for storage space.
Sharon Hodgson11/28/2016
The manager was accommodating and professional and very thorough
I cannot recall her name right now, but the response time to my online query, was prompt and informative. She made the process user friendly and personable, the customer satisfaction was excellent for me and I would recommend this location and company to anyone.
Nancy Martin11/7/2016
Safe and Easy storage
Once I registered (and paid) I was given instructions to open the gate. Once I knew how to open the gate, I have 24/7 access to my storage unit. The 'garage door' was easy to open and lock - with my own combination lock, or I could have purchased one from them. The storage lot is well lit and right beside a Tim Hortons, so I know the area is well trafficked.I paid a pro-rated amount for starting part-way through the month, an administration fee, and an insurance fee - then my next month was free! I signed up for automatic monthly payments after that, but I could have paid by the first of the month (late fee on late payments - that's why I did auto!)So far, I've only had to go to my storage on clear, dry days. I don't know how it will be come snow fall - time will tell!
Dave Tasker8/31/2016
Service
Excellent service very professional looked after my needs and the process was quite simple Thumbs up to the staff great job ! Highly recommend.
Jeff Melick6/6/2016
Very good experience
Rented three large storage units had no problem getting to storage units at any time day or night staff there is very polite and helpful thank you for the great experience
Kerry Beardsley5/24/2016
painless
easy no trouble just got what I needed
Laura R5/15/2016
Easy setup
It was easy to select my storage locker and reserve online
The staff in store were very helpful and friendly
Robert Krafft4/28/2016
nice people
fast service great people !!
David Horton4/15/2016
HORTY,s new office
Great service an very helpful
Charlotte Ratza4/14/2016
booking storage
Very happy with service when booking storage site. They were very polite and helpful
Christine Thelen9/15/2015
Great Service!
StorageMart was very helpful in my transition from another city and catered to my needs!
Mel Cleary8/28/2015
Great place to store,people are very friendly and helpfull.
Yes they where their when I needed them, I had to move stuff in 3 days came up with another unit that really helped out . Thank you very much.
Ron Denardis7/7/2015
A Happy Constomer
I was very pleased with the service and the advice I received when I called in to inquire about a storage unit. When I came to the office I continued to receive excellent help and support. Would highly recommend Storage Mart
Thomas Hannan7/1/2015
Courteous professional service........ a pleasant transaction.
Professional staff and prompt service. Facility is clean and well maintained. Would recommend to those seeking storage solutions.
Andrew Dreyer6/13/2015
Great place to store our stuff.
We have had nothing but great service so far and if we ever move or need a storage unit again, we will definitely be using StorageMart!
Allyson Gregory6/10/2015
Great service and really helpful information from friendly professional staff.
We're selling our house and to be honest haven't done that before. The staff was great and really helpful. As well as getting us set up with a storage locker with no fuss or muss, they showed us moving supplies that we had no idea even existed but will absolutely be using. An overall great experience. Thank you!!
Bev3/12/2015
Shout Out To Rick!
I would like to give a shout out to Rick on Edgeware Road Storage Mart location to the fast speedy response to my urgent request for help. I would like to just say thank you for all your above and beyond efforts to completing my tasks, and locking up for me, I do appreciate your help. Have a wonderful Day! ;-)
Bevy
Rob2/6/2015
Excellent Service
I have had nothing great to say about the staff excellent service and very helpful I will recomend your company to everyone.
Tom Bechard1/12/2015
good service
the people were very friendly and good to get along with. I would have no problem renting again.
Megan Nichols12/23/2014
Excellent customer service
This was our first time renting a storage unit. From booking on the phone to actually sigining into our unit - the whole experience exemplified excellence in customer service. I would recommend StorageMart to anyone looking for short or long-term storage. The selection of units was very good and the whole area was pristine clean. The security was well explained. When I left, I felt assured that my belongings were safe and secure.
Kathy Malik8/28/2014
easy
It was easy to use, rates are fair, super clean facility
Nancy6/22/2014
Great Service
We needed a small storage space to use for a month or two - or three possibly. My daughter and son-in-law had stored items at StorageMart here in St. Thomas a couple of years ago and were very pleased so that was the first place we looked. The fellow in the office was very pleasant and happy to show us the different sized spaces available. We were very impressed with the cleanliness and the fact that we could choose inside units that are climate controlled or outside units. We didn't even bother to look anywhere else - we took an inside unit that is now full and perfect for what we need.. I would highly recommend this business for your storage needs.
Jim McGlynn5/15/2014
Great experience
Very pleased with my StorageMart experience
Kristy3/4/2014
Just what I needed, when I needed it
The actual store location is WONDERFUL, however, there is a lot of miscommunication between the 1-800 # (which is in Missouri, and I am in Ontario, Canada).
Jeremy Jeffery2/15/2014
Great job
Keep up the good work
Chevien Vanexem2/3/2014
Greated with a smile and treated like a friend.
I found the employees very friendly and extremely knowledgeable. They treated me like a friend and had all the answers to my questions and concerns. Will definitely use them again.