"Very pleased, so far."
Would recommend to others.
A full customer-service oriented 5* team
"I waited till now to write this review. First, I pre-booked the space from outside Canada for months ahead. The team there were very responsive in my needs and communicated well with emails and phones. Credit and distinction awarded to Jenny and her team Barbara. Then, when I checked in to see the space, Barbara had all the info ready and showed me the space I have booked. All professionally managed with full facilities. Several days later, when my goods moving in, it's been done most effectively thanks to the facilities and everything all there. Great space. Professionally managed. Thank you Jenny and Barbara!!"
Dr. Sydney Pilley
Good Storage Facility
Very helpful staff make this clean and well organized facility much better than most
Three Storage Mart Lockers
"Barbara your manager at the E Kent Ave N location in Vancouver BC is an outstanding ambassador for your company. Highly professional, very efficient and so welcoming. Your spaces are well secured and well maintained. Your business has helped us greatly in a very difficult move. Thank you, Maggie + Robert"
CLean well priced easy to use
"Staff was helpful, there is easy access, units are clean easy to use"
"Don't let the title fool you. The facility is nice, clean and well run. It would be nice if there were more bathrooms and garbage cans for tennat use. The hours are good and the units seem secure."
"Professional, personal service, accommodating customer's needs."
"I have been very pleased with the professional and personal care shown to me by both Bob and Jenny who work at Storage Mart on North Kent Ave., E. in Vancouver, B.C. They have made numerous suggestions in how I can, at least cost, facilitate moving my furniture and other household goods from a sold townhouse into storage and then from storage into another rented home at a future date. Storage Mart is very clean and easy to access 24 - 7. It also feels very secure and has anything one may need for packing before a move."
Great location & service!
It's location is fantastic & convenient. The sales team is very helpful & courteous. I would definitely recommend to others.
Barbara at Kent St n is terrific!
"Haven't moved in completely yet, but love the ease of entering and unloading.. And very clean. Barbara was super helpful and thorough,,all with a smile!"
A 5 star for StorageMart...
The staff were so friendly and helpful I felt like a had known them for ever. Wonderfully clean and very bright units. Great pricing for the units... I will recommend StorageMart to all my family and friends....
"Clean, spacious, good access, secure and reasonable rental rate."
"The facility is clean and the is great. Barbara is the most professional,, knowledgeable person to deal with."
The Best Storage Depot in Vancouver
"StorageMart is so far the best depot I've ever encountered in Vancouver. It's super simple to use your storage, staff is very friendly and helpful. Clean and safe facility with lots of carrier cars, also accessible between 6 am to 11 pm everyday, which is the best part of Storage Mart. None of the other storage places offer this long access hours. User-friendly website is another plus, since I've tried so hard to find a storage website which actually displays the necessary information and prices without requesting a quote or your personal details. Month-by-month lease makes it quite useful for people seeking for temporary storage for moving etc. They also offer daily or weekly extensions so no need to pay another full month if you need shorther amount of time. So happy with Storage Mart and definitely use again if I need a storage depot in the future."
Organized and dependable when storage needed.
Storage Mart allowed me to book online, show up the next morning to complete the paperwork and move in right away. When life throws curveballs and you need to adapt your plans its good to have clean, safe storage complexes to rely on during limbo. The dollies and elevators have everything you need to move easily and the store up front has the rest. The customer service representative was efficient and didn't try to upsell me at all.
Barbara is excellent.
Excellent service and a very clean complex. I am happy.
I just moved in last weekend so far everything was great, only problem I have is the climate control in the building it's too warm and stuffy no air flow. This problem can be solved easily, hope it will be corrected soon.................
Great Customer Service
Professional and knowledgeable staff. Willing to take all the time you need to show different size units. Fast and efficient service. Have used other storage companies and the process to obtain a unit was 2 hours. Here it was less than 15 minutes. Extremely helpful staff. Pricing is comparable to other companies in Vancouver. Convenient location, easy but secure access.
Storage Mart is convenient, clean and affordable.
Storage Mart is a good place to store your stuff because is convenient, clean and affordable.
Storage Mart staff and facilities are great!
The staff were very friendly and helpful and the storage facilities are clean and secure.
they have newer building,good equiment,cheap price,recomond to every body
John S. in Vancouver
Clean and tidy
A new timer to renting storage so did not know what to expect. We chose Storage Mart because the office staff were so pleasant and took the time to answer many questions. The location we use (Vancouver, BC) is fairly new, very clean and seems well maintained. I have are only a few very minor comments: 1. A few (one large) vehicles stored in the parking area means that backing to the loading doors can be tight if there are others coming and going. 2. Lighting in the storage unit is dimmer than I had hoped, but I'm near the end of a less-lit hallway. As the only light comes from the hall way fixtures I need a flashlight to even see what is in my clear plastic containers. 3. When no other cars are in the loading area there are 4 dollies to use. At month end/beginning there were some times when all were in use so adding another couple may be a good idea.
AH Perfect Petals Floral & Decor
Total Professional Bunch!
I loved the fact that when I popped in to check out the rates, which where lower by over $100 then what I was already paying and they took me for a tour and I was able to move in that day if I was wanted to. I moved in that weekend with no issues, that staff is friendly, the location is clean, and I love the fact that I have no ramps to go up or down.
Storage Mart - South Vancouver
Great experience. Easy to sign up/use. Clean building with easy access. I would recommend this Storage Mart to anyone looking to utilize storage space short or long term.
no hassle. Very nice staff. I was in a tricky situation and they were very helpful.
Great service.. Courteous staff..
Knowledgable and great customer service
Great customer service in person and by phone. Clean facility. Website user friendly and informative.
Great price, clean building and happy helpful staff.
From initial call to putting the lock on, everyone at StorageMart were great.
It does the job
Storagemart is great. I enjoy the 24 hour access. It was a rough start in the beginning, but it was simply because the access code that I received does not match my phone number which its supposed to. But overall good service and easy to use.
Concord Pacific Trading Inc.
Good service and management system
I am a return customer for this storage facilicity because of their services and price resonably, so why not come and try for your need. S. Ngan
Great place to store your belongings
Very secure, easy to store
Manager stayed past closing to setup my account. Great 99% off first month promo. Clean, new facility, easy to access (no elevator needed).
Nicest people and great service
The manager was so nice and accommodating to my needs. Allowed flexibility in case i changed my mind. I came back a day later to change my unit to a bigger one and she was so nice and catered to all of my needs. Overall a very good experience
A great way of storing your belongings for a while
I picked the StorageMart from the internet, mainly because of its location. The signing-up was done over the phone and online, no problem at all. The employees at the office were most helpful and friendly and showed me around. The storage area is absolutely fine for our purpose of storing boxes and boxes (books, household items, etc.) for a few months. I can highly recommend StorageMart to anybody in my situation.
So far so good!!
So far my experience with StorageMart has been awesome. I emailed a few storage companies to get estimates and Jenny from StorageMart gave me a call the next morning to see if I had any questions and wanted to come see the units - something that I didn't receive from any of the other companies. The building is very clean, secure and well kept. Jenny showed me around and was helpful when I was deciding on a unit size etc, she offered lots of information and was very informative about future options (switching units, etc) so I felt very confident about my decision. Check in was extremely smooth and not to mention getting a great deal for signing up didn't hurt! Overall I'm really happy with my experience so far!
Very Clean, Friendly Staff, Quick and Painless.
Staff here was supper friendly and explained all the details clearly. I was in and loading my locker within 30 min or so of my arrival. Set up with codes and all. The facility is very clean and secure. Overall price is about average to better for lockers out there of the same size. Would certainly recommend to others.
It's good so far
Umm. Very convenient 24 h is perfect !
Storage Mart Stands Apart!....from the rest
This is the second time that I've used the storage in Vancouver, B.C. and it is a great experience - safe, very friendly staff, and a great price. Thanks again!
I was surprised how quick it was to get set up. I walked in, and within 5 minutes I was looking at my storage locker, and then it took another few minutes in the office to set up and pay. Everything was organized and the clerk was clear about how much it would cost me and when. She let me know about extra/hidden charges (such as a holdover fee if I moved out after the first of the month) before signing me up, which I appreciated.
Our experience insetting up the locker was handled very professionally
We were given the full expanation about the rules, rates and hours of operation. The facility is clean. We like the location and accessibility.
SAFEST, CHEAPEST , MOST CONVENIENT AND TRUSTED STORAGE MART !!
Kept all my belongings in Storagemart for past several months as my condo was on sale and i needed to store belongings elsewhere to make my condo presentable for viewings, loved the price -1st month is almost free , loved the convenience of accessing locker 24/7 and location and everytime i went there everything was right there the way i kept it, kept my belongings almost 6 mnts and in the end bought bigger locker where i could store furniture and belongings till movers arrive back as i was moving into new place, today i am in new place , have everything perfect shape, nothing was stolen or damaged , i researched other storage locations including Uhaul and found others very expensive and rip off and they all tell people stories of others beside them unsafe and only they are safe etc.. all baloney... . One day i went to Uhaul and the lady said only they are safe and best , other storage companies beside them are unsafe and expensive etc.. but actually i found them expensive, i told her so many months i kept my belongings at Storagemart nothing is stolen or damaged ,STORAGEMART IS THE BEST ..when i purchased storage locker first time i got first month under $50 , and when i purchased bigger locker end of Nov. i got Dec full month for only $3, the space is also way bigger than other companies nearby, .i will go back in future and store my belongings there again if i have to , i would recommend anyone .. THANK YOU STORAGEMART .. !!
Friendly and easy services
They were really nice and amazing to me. No fuss or hassle. They did an excellent job with their services.