Great experience overall!
Couldn't ask for a better storage unit rental
"The personnel were very courteous and helpful. Before we even started to unload my furniture, they let me know that the unit I rented was not going to be large enough. Instead of trying to rent me an additional unit, they just upgraded me to a larger unit."
"Friendly and helpful service, great problem solvers!"
"I rented a storage unit, and then due to many reasons, had to cancel the reservation before we moved in. In doing so, I lost a great sign-up bonus that a third party was offering through StorageMart for one free month. However, my circumstances changed AGAIN and a week or so later, I needed to call back and reschedule. Even though the sign-up bonus was finished and it was not even a StorageMart offer, the manager, Marty, gave me the deal again. He was very fast, friendly and efficient. On move-in day the moment I opened the storage unit I realized I had not reserved one large enough to meet our needs. In less than 10 minutes, Marty changed my reservation, STILL honored the sign-up bonus, and got us into a bigger unit just a few doors down from our old one. I could not be more grateful to StorageMart for their excellent customer service, and for making a stressful moving experience a little less horrible."
Friendly Staff Clean Environment
The rental process was quick and easy. The staff made it a great experience and the storage facility is very neat and clean.
My experience was better than expected. I received fast and friendly service. The grounds were very clean. Would recommend to everyone.
I am glad I chose this facility.
"The staff is efficient and helpful, and the property is immaculate. I wish the inside of my storage unit was as orderly as the outside."
Easy great place to store stuff
It's been a great experience.
Best storage in town!!
"Fast and friendly service, not to mention 24 hour access to my belongings. I have never had a more secure and convenient storage unit until I used Storage Mart."
Typical self-storage place
Storage Mart Columbia Mall
"This is the second time we have used this location and will come back if we need storage. The staff has been most helpful, the property is secure, well lighted, and clean. Couldn't ask for much more... It is slightly more expensive than some of the other facilities in town, but I think you get more, so it is worth it--especially if you receive any discount."
"We needed last minute storage for less than 48 hours for the overflow that wouldn't fit in the moving truck when moving our son to a new apartment. Given that it was prime moving season in a college town, we were extremely fortunate to call StorageMart. They found a facility in town that had a couple units open and it was smooth sailing from there. The manager stayed late to get us all set up, he was professional, and very helpful. The facility was well lit, secure, and well maintained. I would highly recommend them."
"Very accommodating, i waited until the last minute to make a reservation in a college town, but they found me what I needed. Very clean and great customer service! Thank you!"
"Nice, easily accessible facility."
"It was everything you wanted out of a storage locker: security, maintenance, and easily accessible. nice staff with honest contracts that don't overcharge with added fees."
Excellent Storage Option
If you're looking for storage options that are reasonably priced, StorageMart has awesome options. I'm in between homes currently so having a good place to store my things while I get things straightened out was great. I had checked around multiple other companies and they each wanted too much, weren't secure at all (out in the middle of a plot of land off the highway), or just didn't have units available. I eventually found StorageMart. The Worley St. location is excellently placed since it provides easy access from a lot of apartment locations. In addition, the manager of this location told me that out of all the locations in town, this was the only one that had internal lighting in their storage units. With 24/7 access, a well-lit facility, a large variety of units available, and keypad entrance gates, StorageMart is an excellent and secure choice for personal storage. Just make sure to have a padlock of your own to lock your unit.
The man at the desk was very welcoming and informative. It was clear the storage units were watched and safe which was a concern for us. Everything went smoothly and we had everything in and out easily.
Great. Works well for what I needed.
I needed a storage unit for a few months. There was no contact as to length of time, just 30 days notice. It works for what I need right ow.
I came from out of town and was very impressed by how quickly I had all my belongings stored.
helpful with all aspects
I use 2 different storagemarts and pleased with both. They could use new key pads.
Carolyn Kay Johnson
it was a painless process
Store manager treated me like an old friend. Explained everything and helped me with supplies that would help. Went with me to the unit and worked with me on getting the big roll up door up and how to secure the lock.
Great service/helpful employees/ store u stuff here!!
These people were very helpful, pleasant & knowledgeable!!
Everything has been handled splendidly!
Quick, fast and easy way to store your stuff!
I was rushed trying to find a place to store my things over summer vacation. I called and right away they were friendly, helpful and answered all my questions. I was able to store my stuff in a unit the same day with very little trouble! I'd recommend them to anyone who likes fast, convenient and easy service.
B R Smith
Clean, spacious, and friendly.
I found the storage space clean and appropriate. The people were helpful and friendly.
When I was needing an immediate storage unit for my one bedroom apartment I had called every storage place in town. If they weren't already full or closed, they were rude and asked too many questions about why I just expected to find a storage unit in the beginning of April so quickly. So I called Storage mart and they not only reserved mine quickly for me but also gave me a preferred customer discount. I got the friendliest service on the phone and in person. The guy at the front desk even helped me open my door for the first time hahah (the door is a bit tricky, in my defense). I would recommend this place to any one of my friends.
Easy & Friendly Good Deal
Very friendly online, and are willing to work with someone who is moving. Are willing to help you out, if you are going to move in when they are not open which is a big plus to me. The negative to me is the requirement for renters liability insurance. They don't explain it to you, but they tack $10 on your monthly bill when you sign the paperwork until you can get your renters or homeowners insurance to send a letter to them. Otherwise seems quite well.
It was more than I expected & renting here was a great choice
The staff is great... very professional! They greeted me with a big hello and recognized that I was in a hurry. They made my move in process simple and quick. The unit and property was spotless and very secure. I'm glad I rented here. I highly recommend StorageMart!
the place is great!!!!
my experience with Storagemart was wonderful. Marty the manager was very helpful and friendly. I would highly recommend Storagemart to anyone.