Great Customer Service
Employees go above and beyond to provide the best service. I was surprised that they even carried my boxes out and put them in my car
This was my first time I needed a storage as I just sold my house and the lady was very knowledgeable of the current specials which helped out tremendously.
"We were Fort McMurray evacuated and we only had a short time to get moved. I was no able to reserve online and called in. The price quoted online would not be honoured which was very frustrating, but within an hour I got a call from the Winterburn Rd. Location and she honoured the price and went above and beyond to accommodate our needs. This location is very clean and the lady running it is very professional yet sweet and caring. I would recommend this business. Storage mart should update the website so when you choose a Canadian location you can choose a Canadian province. It would have saved a bit of a headache."
Good clean and very polite clerks
Easy access. Dolly for moving heavy items. Great hours. Nice friendly staff
According to the attendant some are not working.
What more could you need?
"When we booked we received the first month free, with no commitment. They had the best price compared to competitors, easy access, friendly staff, quality storage unit."
Clean and well managed.
I had my motor coach parked here for 3 years. Then they doubled their prices and I didn't go back. This year they dropped their prices which was good to hear so I returned and happy I did.
Second time around...
"I used to rent from a StorageMart a few years ago, and it was a horrible experience. I had my stuff in storage over the winter, and the snow drifted and melted under the door. That insurance that they push you to buy, doesn't cover damage from below/outside, only above (like burst pipe or leaky roof). Needless to say, when I needed a storage unit, I chose StorageMart (but a different location down the street) and the service has been fantastic. Everything has been easy, the doors are way better, the facility as a hole is soo much better. I am glad that I made the choice to use them again. The prices are reasonable too."
"Professional, Friendly, Price-competitive"
"I got quotes from other companies but StorageMart was a bit cheaper. Agent at central call centre was super friendly and experienced, answered my many questions quickly. I never rented a storage locker before and was nervous. At the facility, the Manager met me and showed me the licker & building, security, etc. She also very friendly and efficient. Their entire operation , process and people put me at ease quickly. Manager had no one in office helping her so I had to wait 15 minutes for her to arrive in the beginning. Everything explained clearly. Easy to understand paperwork given to me. Very satisfied. Would recommend to others. Their facility was not the closest one to my home but I don't expect to travel there often anyway. Staff is too-notch!!"
"Clean, competitive and friendly staff"
"I am very pleased with my choice in renting from storagemart. Great staff, that were both friendly and accommodating to my needs and urgency to access the unit. I would highly recommend this storage facility to anyone that is looking for a storage unit that has all sizes to fit your needs."
It was convenient that I come after hours to get.into my storage. I never experienced any hassels..staff were great help.
A Peace of Mind
"Actually I should say, finding The Storage Mart was a peace of mind for us. They are very friendly, well-scheduled and precise at the same time. Thanks & Regards,"
Christine Marie Kendrick
Storage Mart on 215 Street Edmonton
I am happy with my rental experience at the Storage Mart on 215 Street. I have a climate controlled unit. The premise is kept clean and the staff is friendly and helpful.
Precision Building Maintenance
Could not be any happier, very helpful
I believe storage mart has the best staff and the best facility in the city!
The service afforded us was first class.
clean and friendly
These units are very clean and we'll taken care of, love the access gate so you don't have to work around crazy hours. Staff is frenzy and efficient.
parking and storage
Clean and will organized facilities
Delores was excellent to work with. I was in & out in a very short time. The unit was clean & so far been very happy with it.
I am a very happy customer with two large storage units !!
My two 10' X 20' spaces are located in Edmonton - one on 18th St in the South East and the other on Winterburn Road in the far West. The staff are excellent and both sites are well maintained. Rental works out to be just over $1 per square foot per month including insurance and GST.
Excellent customer service
Great service and no hassle!
great but waiting still
The lady is great and she is so nice but I'm still waiting for my light to be fixed and I work a lot in the day so only being open till 11 doesn't give me very much time to go thru my stuff like I want but I would tell everyone I know to rent their next storage unit from them
I've nothing but good to say about my experience thus far with StorageMart. Not only are they accommodating; [I initially thought I needed only one 10x20 unit, but when I found I needed a second they were able to provide me one close enough to hand move items from one to another] and also responsive; just days after moving my materials into the units we had a 'significant' snow storm, so much so that the next day when I exited my truck to get something from one of my units the snow was almost to my knees. I had a delivery scheduled for an 1800 lb (800 Kg) skid in just a couple of days and talked to the manager about when the snow might be moved from near my unit, as it would not be possible to move the skid into the unit using a liftgate truck and pallet jack unless the snow was removed. The manager said she would do everything possible to have the snow removed, but her snow removal contractor was 'very busy' and could not give her a definite timeframe. When I arrived a couple days later I found the snow had been removed and was able to easily offload and store my cargo. When I left the storage yard (which I do by driving up the roadway between two rows of lockers, then turning further into the storage yard and return by driving up through another roadway between the next course of lockers) I realized that the snow had not yet been cleared from the other areas yet!!! Knowing on my need the manager had made specific arrangements to have my area cleared..... NOW THAT IS SERVICE!!!
Storage mart and it's employee's have been very helpful in solving our storage issues. This has been a very pleasant experience to use them.
Staff were friendly, helpful and curtious. No problem signing in and staff checked to see everything was okay once the unit was located and locked.
Peace of mind that our stuff is safe and secure.
Thanks for making it so easy to secure our stuff that was rescued form the |south Hamptons condo Fire.
so i'll keep this short, Barbara is Excellent, give her a raise, from the time i walked into the door to when i left the level of service at this place is 100 percent . i will recommend it to anyone.
great customer service
The storage unit was perfect for my needs.
the staff was very helpful and kind and very friendly
I enjoy meeting people enjoy my service the spot was clean and tidy and very welcoming
Your customer service speaks volumes
We have received very friendly and courteous service. We needed two storage units at one point and were given two very close together enabling a smoother transition. No complaints whatsoever. Highly recommended. We would not hesitate to use this company again.
Security with a smile.
If you need storage in the greater Edmonton area, Storage Mart 16 at Yellowhead and 215 Street is an excellent choice. They offer a clean, secured facility, 24 hour surveillance/access, loads of room, packing supplies and friendly staff. We spoke with a rep from their more southerly location on 215 Street and she told us about Barb's location off Yellowhead. Everything went smoothly at registration and we felt welcome to be there. Be sure to follow the lot recommendations from their wonderful staff and all is well in the world. Storage Mart offers on-line reservations for a spot or container, no charge. A nice convenience feature too. When you arrive within 24 hours of the booking, it'll likely be ready. Quality service, good communication, and people who care for your property: that's what you get from Storage Mart 16.
Excellent Staff, very clean
Very impressed with the level of service and the willingness to accommodate my needs. Job well done.
Great Rates and Clean Unit
I got a great rate for the unit and I was pleased with my experience.
In a dodgy industry, Storage Mart West Edmonton is the new, honest, and reputable way to store stuff.
Excellent service! Full details and bookings are available online with the option to call. Office staff are helpful, knowledgeable and very understanding. Facilities are exactly as described and well maintained. No worries leaving stuff here!
very friendly service
I had an excellent experience at your location. I do forget her name but the lady I delt with was not only knowledgeable on what I would need and the information I would need to keep with me but she was also great to deal with. I definitely will recommend your locatoon to anyone in need of a storage facility.
Perfect for my needs
Very impressed with management and friendliness Manager very informative and helpful Prices better then anyone else I check out Unit very clean and lots of room for my needs Access: roadway clear and lots of room to get access to unit
I will recommend this company to enyone.
I will recommend the storage to anyone, easy access and well organized.
Well organized service
A little pricy but safe, organized and friendly service
An easy, non stressful experience
Barbara was friendly knowledgable and efficient. She provided advice on packing that proved very valuable.
Have has a great experience with the company. Barbara was very helpful in setting up my storage locker. A timely process sometimes as our head office is in eastern canada. She has been great. The facility is well kept and accommodating. Thank you