Well. The fact that you are only during business hours is awful. I work 7 days a week so I can never access my unit. Pointless. BUT Tishaun, the manager, is a super amazing and helpful woman who stayed after hours to help me. You should give her a $100,000 raise. She was so good to me.
Very helpful and informed about procedures and responsibilities.
Very efficient and helpful and respectful.Janis
Thought the experience was good - no issues.
Came Through When I Needed Help
HI, the staff at StorageMart is great. I was given a lot of flexibility in terms of the units offered and then when I needed a second unit, I was accommodated in a timely fashion. Kudos to Tishone for assisting me and helping me out!
MY STORAGE RENTAL WAS BRIEF AS I WAS TEMPORARILY IN BETWEEN PLACES. I DID RECEIVE GOOD CUSTOMER SERVICE, AND I FELT MY AND MY DAUGHTERS VALUABLES WERE SAFE, I ALSO CONVENIENTLY PURCHASED THE HIGHEST GRADE LOCK AVAILABLE ON SIGHT FOR LESS THAN $20.00. I AM FORTUNATE TO HAVE HAD A FEW GOOD CONVERSATIONS WITH THE FRIENDLY STAFF; MALIK & ALIYAH. KEEP UP THE GOOD WORK. :) :) FROM US GIRLS "ARSEL"?/SLICK PHOTOGRAPHY?, AND "ZELDA STAR".?
Storage mart made the move in process easy & convenient, i would definitely recommend their services
At atime of need
Storage mart was there i only needed a short term rental that was feesible and made dealing with a very unfortunate matter a lot less difficult than it already had become thank you so much for your help and assistance with everything
Overall very happy.
This place came recommended by our movers. I did the research and it weighed in favorably. We got a good deal, found a brand new unit at a great rate, and I liked the staff.
Excellent Place to store your stuff.
Super friendly! Great service
Great personable service
I called to check on prices and the person online was very friendly and informative. She knew what the unit availability was and the prices and deals that were currently being offered.
When I went to take a look at the facility, I was given a tour with various options with no pressure.
Once I decided to use StorageMart, the process was done professionally and carefully to make sure I understood all of the elements of my contract.
I definitely recommend them.
Great customer service. Very attentive.
Great however the hours you were open were kind of inconvenient.
The only negative things could say is it would be helpful to be open later than 6pm.
Great customer service, not so great security measures and very narrow hallways.
Dana, a front desk staff person at this facility was extremely helpful during a stressful period. I had rented a unit and had allowed someone access, who became an unsafe person. Dana and the Regional manager, Roland, assisted me by going out of their way to help me contact the police and then allowed me to move to a different storage unit. They did their best to make sure that my Storage Mart experience was a safe and positive one.
I wasn't able to give 5 stars because there is a lack of cameras in the hallways to monitor things. The unstable person was able to bring a crowbar onto the property and vandalized my unit but there was no camera footage to be able to identify her as the perpetrator and have her barred from being on site. There are cameras in the elevators and main entrances, but throughout the building there are very few if none at all.
Storage Mart gets an A in customer service but a B-/C+ for too narrow hallways and lack of security measures. Thank you Dana and Roland for your help.
Good people, great location, hours not ideal
The corners were a little tight all over the space, but the office staff were very helpful. The hours aren't great, but the introductory offer was fantastic. I would recommend.
Very nice and very clean! Nice place to store your stuff!
We chose this storage place because it was close to our house. As it turns out, I don't think we could have made a better choice! This StorageMart is clean, well lit, and the staff is friendly! We also received a great rate on the space!