great place to store stuff
Looked for a place for storage found storage mart clean great place
Great customer service by Janice!
Great customer service by all staff, but in particular Janice Brooks!! She is always going above and beyond!! Very friendly and personable and always willing to look after her customers, no grumbling. :) She does way more than any other manager we've come across at other storage facilities we dealt with previously. SO glad we found StorageMart and Janice!!!!! She's a great asset to StorageMart. Only down side to this review is my complaint of the ever increasing fees. Seems they are always going up...but not sure why? There hasn't been any increase in maintenance, cleaning, security or bin fix ups etc. So we're not too impressed with that part of it. we've been long time loyal customers with more than one bin rental at a time for the most part...and instead of getting a bulk break...we get slammed with fee increases.
Janice and Jessica Rock
I called a few places looking for storage. . I tried storage Mart first. . Spoke with a wonderful lady from Missouri (Jessica) then called a couple other places to check prices. . The other companies I called had brutal customer service agents. . It was like talking to zombies. . so. .I quickly called storage Mart back after receiving a voice mail from Janice.(Regina) . Janice also provided me with a very enjoyable customer service experience.. Thank you storage Mart. . At least somebody out there knows and cares about what they're doing. .. cheers! !
We rented the unit quickly and without any trouble. The attendant even helped us decide which size would be best for us, and that saved us money because we rented a smaller unit than we had initially planned on.
No Hassle and easy rental start up
I have rented from this location of Storagemart over the past couple of years. It was easy to find the size of unit on line that I was requiring.