From the first phone call until I drove …
From the first phone call until I drove off the property with the keys to my newly rented unit, I felt confident that I'd chosen the right place. The person who helped me was knowledgeable and every question I had was answered and explained in full. There was no hint of impatience at any questions I asked.
Great experience!! The front office was very helpful.
Chris is an exemplary employee
Chris is an exemplary employee. He seems to appear, out of nowhere, right when we need him. He as assisted us with contracts, locating our unit, checking locks, and even unloading items! Chris is an asset to your company. Retain him!
Chris worked with me to find the right …
Chris worked with me to find the right space, and makes sure all is good every time I visit.
Clean and tidy
The grounds are kept tiday and clean. The staff is friendly.
The manager is fabulous. He goes above and beyond to help in any way . I just rented a second unit because of him. My sisters unit had carpenter ants in it and he help us clean it out and arranged for extermination. Chris is a terrific asset to the company
What great customer service!
Daniel is the manager of the site that I use and he was so courteous and friendly. It was a relief to encounter such professionalism in an otherwise hectic day of moving and relocating. He is definitely an asset. I've been back several times and have never encountered any access issues. Great place to utilize for your storage items.
Considerate and friendly service
Daniel in the feint office was very helpful, Considerate and accomidating. Greatly appreciated!
Chris was great! Efficient and friendly, highly recommend this facility to all my friends and family.
It was easy to reserve. The manager called right away to get everything together. Check-in was quick. Manager was very friendly and knowledgeable.
Check in was quick and easy, price was great too
Check in was straight forward and easy.
Monthly rate is great value. Thanks
Great space, great price
Getting ready to move and we needed some space to store some things until the movers could arrive. Chris hooked us up with a great climate controlled unit at a great price. We rented from StorageMart before and we're very pleased in the past. So we figured we would check it all out, and we're glad we did.
First time user
Friendly very accommodating. Highly recommend both gentlemen were very bgracious
Rapid and friendly attendance.
Cooperation friendly and rapid response on time of need.
The management is very cooperative and welcoming. The surrounding is very neat and clean. Security seems to be good.
New but very satisfied customer
Have only had my unit less than a month. But so far I'm happier than the previous facility I used, Public Storage. Which I left because of their insanely expensive rate hikes of $20-$30 each year! If this starts happening I'd recommend across all forms of media to customers everywhere that all storage companies be boycotted until this thievery comes to a permanent halt.
I have nothing bad to say, my experience has been outstanding and have recommended storage mart to friends and family already.
Both Chris and Daniel made the renting experience so smooth and during our stressful move it made our lives that much less complicated. Thanks!!!!
Nicest storage place ever used
On site staff is great place is clean, only thing I'd like would be more flat bed carts in each build
Great customer service
Chris has helped me out on each of the 3 units I have rented since 2013 and no only does he provide excellent service but takes time to know his customer. The prices are the best in the area and the specials seal the deal.
Best Storage Company!!
Most amazing storage company I have ever done business with.
pleasant and professional
Third time I have rented form here and they are always friendly and very helpful when I am selecting what size to rent.Very friendly staff always available to meet my needs
Chris and Team were very helpful and have been very kind. The facility is great and I have not had 1 single problem. Even willing to stay a late for me to get a second unit at the last min.
They were great! We received a lower price than anywhere around, and they were very informative.
Chris is awesome!
Using Storage Mart to hold our furniture and household items while we stage our house has been easy and hassle-free because of Chris. The access codes all make sense, our unit is accessible at any time, and when a tire was flat on a dolly we started to use, Chris just got us another one right away. He evidently knows that people who use storage units are already somewhat stressed, so he does everything he can to make it go smoothly! Thank you sooooo much!
Wonderful customer service.
This was my first time renting a storage unit and I am very thankful I chose StorageMart in Helotes. Although there were some computer glitches that caused my check-in to be longer that what it should have, I did not mind because the staff were so incredibly friendly. The two employees helping me were very apologetic about the wait. They also directed me to a Groupon for StorageMart, which of course they did not have to do, thereby saving me a bit of money. I absolutely recommend this StorageMart location.
the place to store
Very clean . Great manager . Overall other storage facilities don't stack up to this location. I give it seven stars out of five.
Good Service, Clean, Easy to get in and out.
Mary Helen Martinez
Storage mart rates with me
Professional personnel were helpful and clearly explained everything . Storage room was clean and the price was right .
Nice place, very clean, easy sign up, easy access!!!
Easy and Quick Booking!
They gave me an excellent deal that I didn't have to call any other storage companies to compare prices. 2nd time using them!! Perfect
Storage with a Smile!
Very courteous staff, eager to help. We like that the property manager lives on site. It was incredibly easy to rent a unit and the cost is very reasonable. I would recommend them in a heart beat.
awesome experience your employee was very nice and hospitable thank youhave recomended to friends
hey found a great storage rate they were nice and very good and a good price
Clean facilities and Reliable family Business
The owners of my StorageMart live on site. They are always very helpful and friendly. The storage units are very clean and easy to access. I wouldn't think of using any other storage place and have come back to them 3 times already. I would recommend them to anyone!
Great Customer Service!
My family members rent a number of units at the Helotes location, so, naturally, this location was my first choice. The Manager was very detailed and thorough when going over the contract and the rules. The outdoor unit I was assigned was clean and ready for immediate occupancy, which I greatly appreciated. I will definitely be recommending this location to friends and other family members!
Friendly, quick and easy
The whole process went very well.
The attendant was friendly, well mannered and attentive.
The entire process took less than 30 minutes and we were able to move into our unit that evening.
I would certainly recommend this location to anyone with storage needs.
Affordable Rates, Convenient Location , Personable Management .
Wish I would have thought of leasing a storage unit before. It was a lot easier than I thought & I love that Storage Mart allows 24 hr access to your storage space .
My only issue would have to be the business hours of operation. I know some locations have 24 hr. kiosks so you can check-in at any time day or night . In my case I was looking for a storage unit way passed 10pm.
With Storage Mart I didn't mind waiting till the next business day to move into my unit , because the move-in / monthly rates were very affordable & reasonable compared to other storage locations.
The other thing I liked about Storage Mart , was that the management provides their " tenants " with contact numbers in case of an emergency & there is a sense of security knowing a staff member is on site .
Thank you !
Very professional Manager
Great Experience! Listened to our needs
Staff is Super
We have had at least one unit with this Storage facility for the past 5 years. The service team has always been helpful, respectful and polite. The facility is clean and as secure as any self storage sites can be. We recently transferred a family member's items from another unit and company and the differences were night and day.
Thank you Chris and your team.
Best in storage
StorageMart personnel were easy to talk to, new their business, and were very helpful. The storage space was everything I was looking for, clean, climate contro, safe, and secure. I am very pleased I decided to place my propery with StorageMart.
The manager was very friendly, and very knowledgeable and easy to talk to.
The facility is very clean, it has a great surveillance system. Management is very knowledgeable, and he is very familiar with the facility.
Alamo Ranch Community Church
Great all around.
The Bandera StorageMart has been great! The manager, Chris, has always helped us and been very friendly. He's gone above and beyond to take care of everything we've needed. Also, you guys were the only company in town to offer external-loading climate control, which is huge for us. Overall, it's been a great experience, and this coming from someone who worked in Self Storage Development for 7 years (our company, NDS Construction, actually originally built this facility).
Friendly, Great Value, Professional operation
I was very happy to deal with a center manager that lived on site and seemed to really enjoy his job. The facility is well kept and the prices are very competitive.
Highly recommend! Very clean and manager is very helpful.
I would definitely recommend this facility. I was in the process of moving from out of state and the manager was very helpful with assisting me with all of the paperwork. The overall process was very smooth. The facility is very clean.